Effective advisor communicates well with people of all ages and backgrounds. Forward-thinking Operations Specialist bringing 5 years of edge in Business Development & Content Strategy for service sector businesses. Excellent eye for detail enabling quick identification of areas for improvement and suggesting strategies to help businesses reach goals. Focused on introducing efficient systems and processes. Excels at presenting complex information in easy-to-digest format, allowing clients to make informed decisions quickly. Cultivates rapport with individuals to optimize project goals and output, resolve complex problems and deliver innovative improvement strategies. Proficient in MS excel. Partnered with 25+ clients across diverse industries on 30+ successful projects.
- Conduct in-depth research to identify potential clients and industries that align with the firm's expertise.
- Analyze market trends, competitor activities, and client needs to understand the market landscape.
Identify potential gaps in the market and develop strategies to capitalize on them.
- Actively network with potential clients to build strong relationships.
- Generate leads through cold calling, email campaigns, industry events, and referrals.
- Qualify leads to assess their potential and suitability for the firm's services.
- Pitch the firm's services to potential clients, highlighting the value proposition and differentiating factors.
- Develop compelling proposals that address client needs and showcase the firm's capabilities.
- Collaborate with subject matter experts to create tailored solutions and proposals.
- Present proposals to clients and negotiate contracts.
- Build and maintain strong relationships with existing clients.
- Proactively address client concerns and provide exceptional service.
- Identify opportunities for cross-selling and upselling within existing accounts.
- Develop and implement a robust business development strategy aligned with the firm's overall goals.
- Set realistic targets and track progress against key performance indicators (KPIs).
- Analyze sales performance data to identify areas for improvement and adjust the strategy accordingly.
Core Activities:
- Client Coordination: Effectively manage client communications, ensuring seamless alignment with their needs and expectations while fostering strong professional relationships.
- Active Approach to Interested Prospects: Proactively engage with potential clients through strategic outreach, nurturing interest, and converting leads into meaningful opportunities.
- Market Research and Analysis: Conduct in-depth market studies to identify trends, assess competition, and provide actionable insights for data-driven decision-making.
- Logistics Management: Oversee end-to-end logistics operations, ensuring efficient delivery, cost optimization, and adherence to timelines.
- Handle Operations: Manage and streamline day-to-day business operations to enhance productivity, resolve challenges, and maintain operational excellence.
Problem-solving
Time management
Team collaboration
Client relationships
Client rapport
Cost analysis
ATD Train the Trainer Certified | Association for Talent Development (ATD) |