Nischal Bhati
Mumbai
Summary
Motivated and detail-oriented professional with over 1.5 years of experience in sales and customer relationship management. Demonstrated success in client acquisition, customer support, and upselling, with roles at Sangam Developers and Traya Health. Now transitioning into digital marketing, I am equipped with certifications and hands-on knowledge in SEO, social media marketing, and Google Ads. Seeking to bring sales acumen and customer insights to a dynamic digital marketing role.
Overview
3
3
years of professional experience
1
1
Certification
Work History
SR SALES EXECUTIVE
SANGAM DEVELOPERS
03.2023 - 04.2024
- Managed the complete property sales cycle, including client walk-ins, site visits, negotiations, and closures for residential projects.
- Built and maintained strong relationships with prospective buyers by understanding their preferences, budgets, and investment goals.
- Conducted daily follow-ups through calls, WhatsApp, and email to nurture leads and improve conversion rates.
- Assisted clients with booking formalities, documentation, and coordination with loan agencies and internal legal teams.
- Maintained accurate records of leads, follow-ups, and client interactions using Excel sheets.
SR. POST SALES EXECUTIVE
TRAYA HEALTH
01.2021 - 05.2022
- Provided post-purchase support and onboarding for customers using Traya's personalized hair and wellness solutions.
- Maintained regular communication to ensure treatment adherence, track progress, and resolve queries promptly.
- Build trust with clients through empathetic, knowledgeable support, helping increase customer satisfaction and retention.
- Collaborated with internal departments for issue resolution and escalations.
- Contributed to customer feedback insights that helped improve the onboarding and follow-up process.
Education
Bachelor of Mass Media -
Thakur College of Science And Commerce
Mumbai03-2021
HSC (12th Grade) -
Thakur College of Science And Commerce
Mumbai01.2018
Skills
- WordPress (Site Setup)
- Google Adwords (Campaign Structure, Keyword Research, Bidding Strategy, Campaign Optimization)
- Social Media Marketing (SMM)
- Social Media Analytics
- Google Tag Manager
- Google Search Console
- Email Marketing
- Public Relations
- Teamwork
- Time Management
- Leadership
- Effective Communication
- Critical Thinking
Certification
- Advance Digital Marketing from Lavenir Institute of Professional Studies (LIPSINDIA).
SKILLS
- Adaptability & Quick Learning
- Time Management
- Problem Solving
- Team Collaboration
Languages
- English
- Hindi
- Gujarati
HOBBIES
- COOKING
- DANCING
- SHOPPING
Digital Marketing Projects
Google Ads (live campaign)
LIPSINDIA
Live Google Ads campaign for digital marketing institute (LipsIndia)
Digital marketing funnel - CPC, CPA, CPM
Search campaign - keyword planner, ad copies and ad extensions, bid management, automated rule, time schedules, dynamic keyword insertion, ad customizer, dynamic search, and call-only campaign
Display Campaign- Frequency Capping, Bidding Methods, Ad formats, Targeting Options.
Remarketing Campaign - Creating Remarketing List. Video Campaign - YouTube Ad Formats, Integrating Ads to YouTube Channel.
Shopping Campaign - Integrating Merchant Centre with Ads Mobile App Campaign
Performance Metrics - Auction Insights Report, Search Term Report, CTR.
SEO (Search Engine Optimization)
LIPSINDIA
Executed SEO techniques like On-Page SEO, Off- Page SEO to rank my website on Google SERPs.
Learned keyword research, keyword density to optimize the page. Semantic & Latent Indexing.
Also performed link building, backlink analysis.
Social Media Campaign
LIPSINDIA
Facebook - Page Creation, Hashtags, Lead Generation Campaign Setup, Custom & Lookalike Audiences, Ad copy Creation, Split Testing
(A/B) of Ads, Paid Advertisements, Remarketing, Content Calendar. Instagram - Page Promotions, Post Boost.
Twitter - Page Creation, Hashtags, Tweet Deck, Paid Advertisements
YouTube - Channel Creation, Cards,
WORDPRESS
LIPSINDIA
Installing WordPress Themes and Plugins, Page builders: Elementor, Web design: UX, UI, site architecture, Front-end Developer, Responsive Design, Mobile Friendly, Live chat for business, SEO Knowledge, WordPress Full Site Editing, Implementation of an SEO Plugin, Speed Optimization/ page load time, Schema.
E-mail Marketing
LIPSINDIA
Hard Bounce, Soft Bounce, and Mail Automation.
Google Analytics
LIPSINDIA
Creating Channels, Source and Medium, Bounce Rate, Remarketing through Ads.
Timeline
SR SALES EXECUTIVE
SANGAM DEVELOPERS
03.2023 - 04.2024
SR. POST SALES EXECUTIVE
TRAYA HEALTH
01.2021 - 05.2022
Bachelor of Mass Media -
Thakur College of Science And Commerce
HSC (12th Grade) -
Thakur College of Science And Commerce
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