Summary
Overview
Work History
Education
Skills
Projects
Certification
Accomplishments
Disclaimer
Timeline
Generic

Nischita R

Software Quality Assurance Specialist
Bangalore

Summary

Seasoned Software Quality Assurance Specialist with over 11 years of experience in software quality assurance, specializing in end-to-end testing and agile methodologies. Proven track record of leading cross-functional teams to deliver high-quality software products on time and within budget. Adept at stakeholder communication and preparing detailed test strategy and test closure reports. Skilled in implementing innovative testing strategies and tools to enhance productivity and efficiency.

Overview

1825
1825
years of professional experience
3
3
Certifications
3
3
Languages

Work History

Software Quality Assurance Specialist

Shell India Market Pvt Ltd
05.202 - Current

Projects: NFR Beyond (DE), Carwash Digital Purchase (CZ), Hybris e-commerce Loyalty (AT and NL)

  • Developing and preparing the comprehensive test strategy document, outlining the approach, resources, and schedule for testing activities.
  • Conducting test planning and efficiently allocating tasks to the test team to ensure smooth and effective execution of testing activities.
  • Performing comprehensive requirement analysis and writing detailed test cases for Site systems, the Shell app (Carwash), and Hybris e-commerce Loyalty.
  • Documented and executed detailed test plans and test cases and summarized and logged the findings.
  • Performed the test execution for feature testing, Regression in SIT and UAT and shared the test results.
  • Documented and reported quality assurance outcomes, providing actionable insights to the Stake holders through DSR, Test closure reports and Defect triage calls.
  • Improved product quality and customer satisfaction by identifying and resolving defects before market release with Defect management.
  • Performed B2B, B2C, Loyalty card processing, Back office and interface testing.
  • Collaborated effectively with Business and Cross Functional teams.

Software Automation Engineer

Verifone India Technology Pvt Ltd
05.202 - 04.2022
  • Conducting requirement gap analysis and ensuring test coverage by creating and adding the missing test cases in JAMA.
  • Leading EMV automation efforts, including clarifying EMV-related queries in relation to UL tool validation for various card brands.
  • Ensuring the new product's behavior aligns with that of the legacy product.
  • Defect management.
  • Execution E2E testing of the POS terminal in Telium and Android platform.
  • Release management.
  • Participated in root cause analysis for the issues reported in production.
  • Served as the primary point of contact for all inquiries related to QA team.

Senior QA Engineer

Indecomm Global Services
01.201 - 04.202
  • Validated the functional features of POS terminal for retail application.
  • Validated MSR, EMV test cases using Collis with EMV POS terminals
  • Execute Test Cases (Smoke Test and Regression Test cases) for the latest Retail application released in cycles
  • Report bug in JIRA
  • Retesting the defects and regression testing.
  • Create test cases through Test link
  • Mentored junior QA engineers, fostering a culture of continuous learning and professional growth.

Jr. Systems Engineer

FIME India
05.201 - 12.201
  • Understanding the technical specifications for POS terminals and cards.
  • Peer review of the test plan and test scripts.
  • Identifying and reporting gaps between the test plan and specification requirements using a Requirement Traceability Matrix (RTM).
  • Scripting the Automation test scripts using IB scripting on C2P platform.
  • Qualification of the tool using the sample cards.
  • Analyze the logs and categorize the issues.
  • Fix the bugs in the tool.
  • Analyze the queries reported by the customer in Maintenance phase.

Education

B.E - Telecommunication Engineering

CIT
Ponnampet
09.2008 - 06.2012

PUC - PCMB

Marimallappa's PU College
Mysore
09.2024 - 04.2008

SSLC -

Marimallappa's High School
Mysore
06.2003 - 04.2006

Skills

Quality Assurance

Agile Methodology

Test Planning and execution

Stake holder management

Domain: Site systems, POS, Mobile App, Web, EMV, Payment, Loyalty testing

Postman API Testing

Defect management

Team management

Release management

Test Case Writing Tool: Test Link, JAMA, VSTS, Jira

Test Management Tool: Confluence, VSTS

Bug Reporting Tool: Jira, VSTS

Projects

Shell India Market Pvt Ltd : 

1. NFR Beyond : 

        The project aims to change the existing operating model in Germany to meet our customers demands and take back full control of our NFR 

         CVPs through better price setting, better product mix, enhanced product promotion.

         As part of this project Site systems(POS BOS), SIP Interfaces were tested E2E.

2. Carwash Digital Purchase :  

            This project enabled the purchase of carwash through Shell App for CZ market for both iOS and android users.

            As part of this project E2E testing was performed involving various components like Shell App, MPP, Geome, LOD.

3. Hybris e-commerce Loyalty processing : 

           Hybris is the platform for Loyalty processing for AT and NL markets.

            As part of this project, the roles of different CSC profiles, points awarding, Redemption, customer journey, promotions, coupons, PWA, Shell       App is validated in SIT and UAT environment 


Verifone India Pvt Ltd:

1. XPI migration :

          The aim of the project was to upgrade the Payment terminal to Android platform and validate that the new product aligns with the legacy

           product.


Indecomm Global Services :

1. Ingenico Retail Base Application: 

           This project is to validate the fuctional features of the payment terminal (POS) and ensure the payment standards are met.


Fime India Pvt Ltd:

JCB, EFTPOS, CUP : These projects were to develop a L2 certification tool for validation of terminals and cards following the EMV standards.

     

Certification

ISTQB Foundation Level

Accomplishments

  • Received 'Performer of the month' spot award.
  • Recognized for exceptional stakeholder management and team handling skills.
  • Carwash Digital Purchase was awarded the project of Q3 for customer experience.
  • Received client appreciation for attention to detail, successfully gaining their confidence and leading to team expansion.

Disclaimer

I hereby declare that the above furnished information is true to the best of my knowledge and belief.


Name : Nischita R

Place : Bengaluru

Timeline

PUC - PCMB

Marimallappa's PU College
09.2024 - 04.2008

B.E - Telecommunication Engineering

CIT
09.2008 - 06.2012

SSLC -

Marimallappa's High School
06.2003 - 04.2006
ISTQB Foundation Level
ISTQB - Test Analyst

ISTQB- Agile Tester

Software Quality Assurance Specialist

Shell India Market Pvt Ltd
05.202 - Current

Software Automation Engineer

Verifone India Technology Pvt Ltd
05.202 - 04.2022

Jr. Systems Engineer

FIME India
05.201 - 12.201

Senior QA Engineer

Indecomm Global Services
01.201 - 04.202
Nischita RSoftware Quality Assurance Specialist