Nischitha VN
Bengaluru
Summary
A dedicated Production Support Engineer with 1+ year of experience in monitoring, troubleshooting, and maintaining production systems. Skilled in resolving incidents and optimizing system performance to ensure operational continuity. Seeking to leverage my technical expertise and problem-solving skills in a challenging production support role.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Production Support Engineer
Arihant Capital
Chennai
09.2023 - Current
- Performed daily BOD (Beginning-of-Day) processes, including file checks, system sanity validations, and ensuring operational readiness.
- Monitored and validated data feeds like direct exchange and MSXStream to ensure accurate and timely processing.
- Analyzed logs and resolved API failures by identifying root causes and implementing fixes to maintain system stability.
- Conducted proactive system monitoring, responded to alerts, and addressed potential performance issues.
- Collaborated with cross-functional teams to troubleshoot and resolve critical production incidents, minimizing downtime.
- Documented processes, incidents, and resolutions to improve response times and enhance team knowledge sharing.
Intern
Production Support, JAVA
Chennai
02.2023 - 08.2025
- Completed training in Java, Linux, MySQL, and shell scripting.
- Developed skills in Java, Linux, MySQL, and shell scripting during internship training.
Education
Bachelor of Engineering - Computer Science
Gitam Univerity Bengaluru
Bengaluru03-2023
Skills
- Programming Languages: Java
- Frameworks and Tools: MySQL, Shell Scripting
- Operating Systems: Windows, Linux
- Development Tools: Eclipse IDE
- Domain knowledge: finance (share market application projects)
- Additional Skills: Monitoring Tools, Application Monitoring, System Troubleshooting, Problem-Solving
Certification
- Introduction to SQL
Languages
kannada
First Language
English
Advanced (C1)
C1
Telugu
Upper Intermediate (B2)
B2
Timeline
Production Support Engineer
Arihant Capital
09.2023 - Current
Intern
Production Support, JAVA
02.2023 - 08.2025
Bachelor of Engineering - Computer Science
Gitam Univerity Bengaluru
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