NISHA BHARTI
Bareilly
Summary
To serve the organization by learning and implementing the quality management tools and techniques which would help in sustainable development. To join a learning and growth oriented organization to excel and implement knowledge, skills and abilities to achieve professional goals.
Overview
5
5
years of professional experience
Work History
Inside Sales Manager
The Knowledge hut Upgrad
Bangaluru
04.2023 - 03.2024
- Proactively reach out to prospective customers via phone, email, and other channels to introduce them to our Ed-Tech solutions.
- Conduct product demonstrations and presentations to educate potential customers on the features and benefits of our products.
- Understand the unique needs and challenges of each customer and tailor solutions to meet their specific requirements.
- Build and maintain strong relationships with customers to ensure satisfaction and foster long-term loyalty.
- Work collaboratively with the sales team to develop and implement sales strategies to achieve revenue targets.
- Utilize CRM software to track and manage leads, opportunities, and customer interactions.
- Stay informed about industry trends, competitive landscape, and customer needs to identify new sales opportunities
Inside Sales Manager
Edureka
07.2021 - 06.2023
- Generate revenue and make a huge impact in Edureka’s growth, by developing/maintaining customer relationships and positioning Edureka’s products in the market
Academic Counselor
Vedantu Innovation Pvt Ltd
Bangalore
08.2020 - 06.2021
- Advise student/ parents for their learning needs through structured Counselling Sessions
- Fix appointments and conduct home demo sessions on daily basis including follow up sessions
- Understand Customer profile & problems to explain implication of ineffective learning methods
- Create the need for Smart Learning and advise student-parent to buy vedantu Subscription as solution
- Handle Objections and Price Negotiation to generate Sales Revenue
- Learn/ Upgrade one’s own Product Knowledge and Sales Skills to achieve and exceed growing Sales target
Customer Care Executive
Indiabulls Consumer Finance
04.2019 - 03.2020
- Handle customer complains
- Provide appropriate solutions within no time limits
- Listen and respond to customer needs and concern
- Document verification on call
Education
Bachelor of Business Administration -
ACME INSTITUTE OF MANAGEMENT & TECHNOLOGY
01.2016
Intermediate -
SBGIC
01.2013
High School -
SBGIC
01.2011
Skills
- MS Office (Word, Power-point, Advance Excel, Access)
- Google Sheets, Docs and Slides
Personal Information
- Date of Birth: 08/12/96
- Gender: Female
- Nationality: Indian
- Marital Status: Single
Languages
- Hindi
- English
Hobbies and Interests
- Singing
- Traveling
- Playing Indoor Games
- Reeding Novels
Disclaimer
I hereby declare that all the details furnished here are true to the best of my knowledge and belief.
Timeline
Inside Sales Manager
The Knowledge hut Upgrad
04.2023 - 03.2024
Inside Sales Manager
Edureka
07.2021 - 06.2023
Academic Counselor
Vedantu Innovation Pvt Ltd
08.2020 - 06.2021
Customer Care Executive
Indiabulls Consumer Finance
04.2019 - 03.2020
Bachelor of Business Administration -
ACME INSTITUTE OF MANAGEMENT & TECHNOLOGY
Intermediate -
SBGIC
High School -
SBGIC
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