NISHA CHOWTA
Mumbai
Summary
Sales & Business Development Specialist Self-motivated & result-driven sales leader with raw entrepreneurial drive towards strong work ethic & achievement of sales targets. Holds a strong sense of urgency, responsibility & accountability to any project. Proven ability to be the face of business in front of clients through strong customer & industry knowledge towards executing professional sales strategies. Dynamic, high-volume results-oriented sales and sales strategy professional with 12+ years of B2B sales experience.
Overview
17
17
years of professional experience
Work History
Key account Manager
Softcell Technologies Pvt Ltd.
Mumbai
04.2024 - Current
- Drive and execute the business plan to reach revenue goals in the assigned key accounts
- Understand the IT investment landscape of the customer and position the benefits of the focused SI solutions to the assigned customers by mapping the right solutions with the requirement of the customers
- Make techno-commercial decisions on customer deals, responsible for cross-functional coordination from pre-sales up to business realization
- Prospect, develop, up-sell, cross-sell, and generate new business opportunities with the assigned accounts
- Understand the buying cycle of BFSI customers and respond in a timely and complete manner to ongoing RFPs
- Map CXOs and key decision-makers in the BFSI customers
- Use customer insights to develop solutions aligned with the assigned accounts
- Understand the OEM sales and support structure and network with key members of OEM who are in touch with CXOs in your assigned accounts
- Engage with OEMs to review opportunities and take their support where required to push for opportunity closure
- Continuously track and analyze market dynamics, competition, pricing, and technology developments; use feedback from market experience into revising and improving the business plan and strategy.
Subject Matter Expert
Softcell Technologies Global Pvt Ltd
Mumbai
04.2023 - 03.2024
- Conduct face-to-face meetings with clients to strengthen relationships, address issues, and present new opportunities.
- Identify opportunities to cross-sell and upsell additional solution (Manage Engine) and services to existing clients.
- Address client concerns and provide solutions to ensure a high level of customer satisfaction.
- Use CRM systems to document all client interactions and sales activities.
- Negotiate renewal terms and agreements to maximize retention rates.
Market Research Executive
Softcell Technologies Pvt Ltd.
Mumbai
07.2021 - 03.2024
- Assisted companies with determining their position in the whitespace by evaluating the current landscape
- Collected competitor data, including current and historical prices, sales trends, and marketing strategies
- Learned, understood, and positioned new technology to whitespace customers
- Upsold & cross-sold existing customers
- Overcame objections and cold-called whitespace accounts
- Coordinated sales, sent quotations, and communicated with customers
- Skilled in C-level negotiation with a success rate of over 70%, successfully drove cross-selling and upselling opportunities for new products and services to increase value to customers and exceed sales goals.
Sales Manager
Cloudwalker Streaming Technologies Pvt
Mumbai
01.2021 - 06.2021
- Recruited, trained, and supervised members of the inside sales team
- Educated inside sales staff on effectively answering common customer questions
- Prepared accurate sales forecasts to assist the company in making sound business decisions
- Collaborated with the marketing department to ensure that the inside sales staff received quality leads to pursue.
Sr. Sales Manager (South India) Inside
Gandhi Automation Pvt Ltd
Mumbai
07.2018 - 12.2020
- Managed the entire sales cycle involved in converting inward inquiries into actual business
- Field Sales - Prospected & closed high-value accounts for increased sales volume & targeted revenues
- Hit and exceeded team sales by 20% for 5 months in a row for southern India
- Mentored & managed a team of inside & field sales engineers to ensure sustenance & growth in revenue & business volumes achieved from existing customers.
Sales Manager
Spectron Engineers Pvt Ltd
Mumbai
02.2016 - 06.2018
- Customer acquisition - Created & executed the sales strategy for newer customer profiles across defined segments such as Consultants, EPC & LSTK Contractors
- Managed the entire sales cycle from lead generation to deal closure.
Key Accounts Manager
Ganco Process Equipments & Services Pvt Ltd
Mumbai
11.2009 - 01.2016
- Customer Management - Established & maintained territorial sales & service rights of all key customer accounts across geographies
- Played a pivotal role within the new client acquisition process by managing the 'proof of concept' stage for key domestic customers
- Ensured alignment between operational strategies and the company's growth vision
- Created an engagement process evolving from driving operations to sharing overall leadership with the Director of Operations.
Intern Engineer
Larsen & Toubro - Automation
Navi Mumbai
01.2009 - 06.2009
- Learning & development - In-plant training & handling various automation projects
- Developed system screens for automation with software like SCADA (Wonderware).
Intern Engineer
Air India
Mumbai
01.2008 - 06.2008
- In-plant training & managing existing engineering projects under the Electronic Overhauling Department.
Education
Diploma Engineering - Industrial Electronics Fr. A
Mumbai03-2009
(Specilization Electronics)
Higher Secondary School - Science
Mumbai03-2005
Skills
- Inside and Direct Sales
- Strategic Sales Planning
- Proposal Designing
- Partner Alliance
- Team Building & Management
- Business strategies
- Account Management
- Account Retention
- Key Account Management
Languages
- English
- Hindi
- Marathi
- Tulu
Hobbies and Interests
- Amateur Swimmer
- Cooking
- Yoga
Timeline
Key account Manager
Softcell Technologies Pvt Ltd.
04.2024 - Current
Subject Matter Expert
Softcell Technologies Global Pvt Ltd
04.2023 - 03.2024
Market Research Executive
Softcell Technologies Pvt Ltd.
07.2021 - 03.2024
Sales Manager
Cloudwalker Streaming Technologies Pvt
01.2021 - 06.2021
Sr. Sales Manager (South India) Inside
Gandhi Automation Pvt Ltd
07.2018 - 12.2020
Sales Manager
Spectron Engineers Pvt Ltd
02.2016 - 06.2018
Key Accounts Manager
Ganco Process Equipments & Services Pvt Ltd
11.2009 - 01.2016
Intern Engineer
Larsen & Toubro - Automation
01.2009 - 06.2009
Intern Engineer
Air India
01.2008 - 06.2008
Diploma Engineering - Industrial Electronics Fr. A
(Specilization Electronics)
Higher Secondary School - Science
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