Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Certification
Timeline
Generic

NISHA DAFTARI

Rajkot

Summary

Accomplished professional offering many years of participating in strategy development to grow business volume and profitability in markets. Multi-talented and skilled in leading highly talented teams. Good analytic skills to compile trade data for presentations and decision-making.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Export Manager

creepers tiles
Rajkot
07.2024 - Current
  • Provided guidance to sales team on pricing models, payment terms, trade agreements.
  • Researched potential buyers, distributors, agents, or other representatives in international markets.
  • Assisted customers in resolving issues related to imports and exports such as delays in delivery.
  • Analyzed market trends and identified opportunities for expanding into new global markets.
  • Negotiated contracts with foreign suppliers, partners and customers.

Customer Service Manager

indusind bank
Morbi
11.2018 - 01.2020
  • Provided exceptional customer service to ensure customer satisfaction.
  • Collaborated with senior management team members in designing strategies that would improve overall quality of services offered by the organization.
  • Assisted in developing an effective system for tracking client requests from initial contact through resolution.
  • Coordinated between various departments to resolve complex problems that require multiple steps or involve multiple teams.

Manager of Business Development and Sales

shreeji developers
Vadodara
04.2017 - 05.2018
  • Developed and implemented effective strategies to expand customer base and increase sales.
  • Provided leadership support throughout the entire sales cycle from prospecting through closing of deals.
  • Maintained contact with existing customers through phone calls, emails, and visits to build strong relationships.
  • Established pricing policies that maximized profits while maintaining customer satisfaction levels.

Education

BBA - Marketing Management

Veer Narmad South Gujarat University
Vadodara
04-2017

Skills

  • Market analysis
  • Payment processing
  • Customer relationship management
  • Problem resolution
  • Team collaboration
  • International marketing
  • Data analysis

Accomplishments

  • First prize in PowerPoint presentation
  • 1st prize in quiz competition

Languages

English
Intermediate (B1)
B1
Hindi
Intermediate (B1)
B1

Certification

  • personality management certificate

Timeline

Export Manager

creepers tiles
07.2024 - Current

Customer Service Manager

indusind bank
11.2018 - 01.2020

Manager of Business Development and Sales

shreeji developers
04.2017 - 05.2018

BBA - Marketing Management

Veer Narmad South Gujarat University

Similar Profiles

CREATE PROFILE
NISHA DAFTARI