NISHA GUPTA
Hyderabad,TG
Summary
Proven Billing Administrator and Project Coordinator with a track record of enhancing productivity and financial integrity at VHM ELECTRICALS PVT LTD. Expert in invoice processing and fostering professional ethics across teams. Achieved process improvements and client satisfaction through meticulous payment tracking and proactive problem-solving. Skilled in accounts receivable management, ensuring optimal financial operations.
Overview
7
7
years of professional experience
Work History
Billing Administrator
VHM ELECTRICALS PVT LTD
2023.07 - Current
- Maintained accurate records of clients'' financial transactions, ensuring data integrity within the company''s database.
- Performed regular audits of client accounts, identifying potential errors and rectifying them proactively before impacting customer relations.
- Coordinated efforts with credit control teams to assess clients'' creditworthiness and establish appropriate credit limits accordingly.
- Continuously sought opportunities for process improvements, staying informed on industry best practices and incorporating them into daily operations.
Project Coordinator
BMC Industries
2021.04 - 2023.05
- Kept projects on schedule by managing deadlines and adjusting workflows.
- Supervised multiple projects from project start through delivery by prioritizing needs and delegating assignments.
- Enhanced team collaboration through regular meetings, fostering a positive work environment for increased productivity.
- Liaised between departments to facilitate communication and keep appropriate parties updated on project developments.
Project Coordinator
SUPERSURFACES INDIA PVT LTD
2020.09 - 2021.03
- Enhanced team collaboration through regular meetings, fostering a positive work environment for increased productivity.
- Supervised multiple projects from project start through delivery by prioritizing needs and delegating assignments.
- Kept projects on schedule by managing deadlines and adjusting workflows.
- Managed budgets effectively, ensuring resource allocation was optimized for maximum project success.
- Sourced, vetted and managed vendors needed to accomplish project goals.
Billing Executive
GM MODULAR PVT LTD
2017.08 - 2020.06
- Streamlined billing processes by implementing automated systems, reducing errors and improving efficiency.
- Provided excellent customer service to clients, addressing concerns and queries related to their bills promptly and professionally.
- Ensured data security by adhering strictly to confidentiality guidelines when handling sensitive client information during the billing process.
- Maintained a clean aging report by diligently following up on overdue accounts and negotiating mutually beneficial payment arrangements where necessary.
- Worked closely with the sales team to prioritize tasks, set goals, and allocate resources efficiently; resulting in increased productivity and revenue.
- Supported sales team members in achieving individual goals and targets through coaching, mentoring, and guidance.
- Deployed and assessed strategies for retaining customers and maximizing account servicing opportunities to promote revenue consistency.
- Created documents recommended courses of actions to assist upper management in complex decision-making issues.
- Developed strong relationships with clients, resulting in repeat business and referrals.
- Conducted informative product demonstrations, enhancing customer understanding and interest in the merchandise.
- Attended industry trade shows to stay current on market trends and expand product knowledge for better customer service.
Education
Bachelor of Arts - Commerce
Villa Marie Degree College
Hyderabad, India05.2007
Skills
- Payment tracking
- Professional ethics
- Invoice Processing
- Accounts receivable management
Languages
Hindi
Timeline
Billing Administrator
VHM ELECTRICALS PVT LTD
2023.07 - Current
Project Coordinator
BMC Industries
2021.04 - 2023.05
Project Coordinator
SUPERSURFACES INDIA PVT LTD
2020.09 - 2021.03
Billing Executive
GM MODULAR PVT LTD
2017.08 - 2020.06
Bachelor of Arts - Commerce
Villa Marie Degree College
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