Nisha Israni
Delhi
Summary
Strategy-focused Product Manager Accumulated over 17 years of comprehensive experience with in product management, strategic planning, and large-scale operations within the Indian banking and financial services ecosystem. Proven expertise in designing product roadmaps, managing nationwide portfolios, and driving customer-centric innovation. Adept at translating insights into business growth while leading cross functional teams across PAN India. Exhibited exceptional leadership skills by nurturing a collaborative team culture that promotes innovation, accountability, and high performance among all team members. Contributed to create a safe and respectful work environment as a member of the prevention of Sexual Harassment (POSH ) committee
Overview
17
17
years of professional experience
1
1
Certification
Work History
Product Manager
HDB Financial Services
Delhi
01.2017 - Current
- Lead end-to-end product strategy and execution for retail banking products across PAN India
- Manage product operations spanning 1,500+ seats, ensuring performance and governance.
- Conduct market research, customer insights analysis, and competitive benchmarking.
- Collaborate with sales, operations, compliance, and technology teams to build scalable solutions.
- Drive product lifecycle improvements, innovation, and customer experience enhancements.
- Build dashboards and analytical reports for leadership decision-making.
Training Manager
HDB Financial Services
Delhi
11.2008 - 10.2017
- Designed and delivered training programs for retail banking staff.
- Created assessment frameworks to measure training effectiveness.
- Identified capability gaps and implemented learning solutions.
- Standardized training processes across multiple regions.
- Supported product rollouts with targeted training and change management.
- Served as the Compliance SPOC for ensuring adherence to regulatory and internal compliance standards.
Education
Bachelor of Commerce -
Delhi University
Master of Commerce -
Himachal Pradesh University
Skills
- Product Strategy & Roadmaps
- Strategic Planning & Business Growth
- Market & Competitor Research
- Data Analysis & Insights
- Lifecycle & Portfolio Management
- PAN India Leadership
- Cross-Functional Collaboration
- Customer Experience Optimization
- Developing and implement Standard Operating Procedures (SOPs)
Certification
TTT- DRA certified, Indian Institute of Banking and Finance (IIBF)
Accomplishments
- Awarded as Key Contributor for valuable contribution to Unsec Collections as a whole.
- Served as a member of prevention of Sexual Harassment (POSH) committee.
- Taken PAN India charge of Unsec Product resulting in 100% data penetration within the first year of taking control.
- Soon after charge of Two wheeler and Agri was added with existing responsibilities.
- Successfully collaborated with clients leading to improved client relations based on targets deliveries & bridging of gaps leading to portfolio growth and increase of span.
- Streamlined product development processes in order to optimize the product potential resulting in improved performances.
- Contributed to establishing quality standards and training frameworks for new centers across North at the time of startup phase.
- Played a key role in setting up training infrastructure and processes for new locations.
Personal Information
- Date of Birth: 09/01/88
- Marital Status: Married
Languages
- Hindi
- English
Education And Trainings
- Delhi University, Bachelor of Commerce (B.Com.)
- Himachal Pradesh University, Master of Commerce (M.Com.)
Core Qualifications And Expertise
- Product Strategy & Roadmaps
- Strategic Planning & Business Growth
- Market & Competitor Research
- Data Analysis & Insights
- Lifecycle & Portfolio Management
- PAN India Leadership
- Cross-Functional Collaboration
- Customer Experience Optimization
- Developing and implementing Standard Operating Procedures (SOPs)
Timeline
Product Manager
HDB Financial Services
01.2017 - Current
Training Manager
HDB Financial Services
11.2008 - 10.2017
Bachelor of Commerce -
Delhi University
Master of Commerce -
Himachal Pradesh University