Nisha Kapur

• Leading a team exceeding 80 onshore project managers overseeing projects spanning retail, luxury, consumer, and life sciences across diverse regions like APAC/ANZ/Americas and EMEA
• Identified and orchestrated plans and resources essential for achieving project objectives
• Initiated and managed projects, ensuring cost efficiency and performance monitoring
• Recruited and supervised project managers, ensuring adherence to performance and quality benchmarks
• Oversaw strategic planning and seamless project delivery within agreed SLAs, contracts, and budgets
• Acted as the intermediary between Delivery Teams and Leadership
• Implemented effective governance and escalation models for all projects/accounts
• Managed Business Continuity Planning (BCP) where applicable
• Served as the primary contact point for External Stakeholders
• Handled demand forecasting, capacity planning, and talent recruitment and onboarding
• Kept a vigilant eye on project progress, promptly addressing risks and implementing corrective measures
• Emphasized thorough documentation throughout workflows
• Continuously monitored project performance to pinpoint areas for enhancement and enact adjustments
• Collaborated with cross-functional teams to resolve project challenges and mitigate risks
• Maintained transparent communication by providing regular project updates to clients
• Delivered consistent reports to management regarding project progress, escalations, and technical issues

• Provided strategy advice to high net worth clients
• Facilitated portfolio performance review and implemented new strategies
• Developed accurate sales forecasts by analyzing sales feedback and wrote reports for senior leadership
• Monitored social media and online sources for industry trends.
• Drove operational improvements which resulted in savings and improved profit margins
• Distilled large amounts of information and produced reports, spreadsheets and documents outlining key details
• Worked closely with all product development departments to create and maintain marketing materials for sales presentations and client meetings
• Performed market segmentations, targeting and positioning for each product line
• Managed marketing budget and associated P&L to develop and execute marketing strategies, budgets and sales plans for business segments.
• Created company brand messaging, collateral materials, customer events, promotional strategies and product commercialization

• Helped incorporate product changes to drive customer engagement and firm profits
• Developed innovative and targeted collateral to support overall branding objectives
• Built brand awareness and generated leads while managing internal and external marketing campaigns and programs
• Reduced marketing costs by streamlining marketing roles, leveraging communications materials, monitoring budgets, and developing protocol

• Acted as the primary liaison for clients, facilitating meetings with key accounts to address satisfaction levels and resolve conflicts, thereby strengthening business ties
• Oversaw the development of compelling, captivating, and widely-shared digital advertisements to promote Keventer Agro and Reality
• Collaborated closely with esteemed clients such as Goodricke Group and Shrachi Reality to craft impactful brand campaigns tailored to meet customer demands and surpass sales targets

• Key clients include : Au Bon Pain, CESC, RPSG Corporate, Prakash, IPL Pune, Spencers.in and some more digital projects

Part of the SAP CRM Implementation Project Team for managing the Print Subscription Business.

Part of the Digital Team played an integral role in product development including Design and Development for a niche social - digital property. Key contributor in conceptualization and product development for ABP Weddings – a Matrimonial platform– both Online and Offline Businesses

· Handled the launch of Fiama Talc and Lucky Strikes In India

· Managed the seasonal campaigns of Hamdard, Teaboard of India and United Breweries and worked on the production of two TVCs