Excellent communicator and dependable team player with strong understanding of insurance industry. Adept at building relationships with clients, brokers and other stakeholders while delivering outstanding service. Highly organized and detail-oriented with strong ability to identify potential risks and develop solutions.
Overview
4
4
years of professional experience
6
6
years of post-secondary education
3
3
Languages
Work History
Insurance Agent
Working In Iffco Tokio General Insurance Co Ltd
02.2020 - Current
Responded to customer calls swiftly to resolve issues and answer questions.
Built relationships with clients using active listening and issue resolution to provide excellent service.
Determined client needs and financial situations by listening and scheduling fact-finding appointments.
Approached potential clients by using direct marketing mailings and phone contacts.
Maintained high standards of customer service by building relationships with clients.
Developed and implemented marketing strategies to boost sales and increase customer base.
Cross-sold insurance products to existing clients to reach sales targets.
Educated clients on insurance policies and procedures.
Collected premiums on or before effective date of coverage.
Researched and identified potential new markets.
Conducted research and identified market trends to develop better strategies for sales
Monitored customer feedback and identified areas of improvement
Senior Manager – Renewal and Cross sell (Motor & Non Motor product) at IFFCO TOKIO General Insurance Co. Ltd.Senior Manager – Renewal and Cross sell (Motor & Non Motor product) at IFFCO TOKIO General Insurance Co. Ltd.