NISHA KELLOT
A 1003, Nine Galaxy, Ramdev Park, Mira Road, Thane
Summary
Dynamic Senior Executive with a proven track record at Healspan, adept at enhancing customer satisfaction through effective communication and analytical skills. Successfully implemented training programs, optimized processes, and maintained accurate MIS reports, showcasing strong multitasking abilities. Committed to achieving excellence in service delivery and compliance standards.
Overview
19
19
years of professional experience
Work History
Senior Executive – CGHS
Healspan (M/s. Nanavati Max Hospital)
MUMBAI
02.2025 - Current
- Collected and retrieved patient documents for uploading on CGHS and AIR INDIA portal.
- Uploaded claims onto relevant portals to ensure timely processing.
- Regularly updated MIS reports to maintain accurate records.
- Resolved queries related to claims to enhance customer satisfaction.
- Scanned all claim-related documents for efficient storage and retrieval.
- Implemented training programs to improve service delivery and compliance standards.
- Coordinated cross-functional teams to optimize processes and increase efficiencies.
Asst. Officer
M/s. Wockhardt Hospitals Ltd.
Mira Road,Thane
11.2019 - 02.2025
- Answering in person and telephonic inquiries of patients with respect to doctors, their availability, and fixing consultation appointments.
- Providing information to the patients with respect to the inquiries related to doctors and their specialties.
- Performing the functions of OPD billing, reception, registration of new patients, and giving appointments.
- Conduct OPD billing and handling cash.
- Coordinated with medical staff to ensure timely patient care.
- Managed appointment scheduling for multiple departments.
- Trained new staff on administrative procedures and hospital policies.
- Prepared invoices for payment processing according to established procedures.
- Collecting OPD feedback.
- Handling the MRI, CT, and Sonography departments.
Sr. Fashion Consultant
M/s. AND Design India Ltd
MUMBAI
09.2009 - 06.2013
- Achieved sales and contribution targets consistently.
- Advised clients on fashion trends and personal styling choices.
- Managed entire shopping experience for client, putting together outfits, and providing personalized style tips.
- Reviewed stock availability online versus physical stores in order to ensure accuracy of information displayed on website.
- Cultivated customer relationships through personalized, high-standard service.
- Updated selling skills and monitored competitor activities regularly.
- Prepared comprehensive staff analysis reports for performance evaluation.
- Maintained visual merchandising standards to enhance product presentation.
- Ensured personal grooming adhered to highest professional standards.
- Managed banking operations as required.
Sales Executive
M/s. Pantaloons India Retail Ltd
06.2007 - 09.2009
- Achieving sales and contribution targets.
- Handled three division Ladies Western, ethnic, Mens wear.
- Maintaining visual merchandising as per norms.
Tele Caller Executive
M/s. J’s Financial Services
MUMBAI
06.2006 - 06.2007
- Conducted daily cold calls to customers for financial products.
- Converted valuable customers into esteemed clients.
- Maintained and updated MIS reports on a daily basis.
Education
T.Y.BA -
SNDT University
Diploma - Montessori Teacher’s Training
The Little Angles Training Institute
Diploma - Computer Application
Bright Computer Academy
Certification Program - Retail skills
K10
MBA - Human Resource
NMIMS University
MumbaiSkills
- Interpersonal skills
- Effective communication
- Eagerness to learn
- Analytical and persuasive skills
- Punctuality and determination
- Multitasking and pressure management
Languages
English, Hindi & Marathi
Hobbies and Interests
Browsing Internet, Music
Accomplishments
- Awarded ‘Employee of the Month at M/s. Pantaloons – Vashi for the month of March 2008 and April 2009
- Active participation in health education and leprosy eradication national campaign at All India Institute for Health Education in leprosy
Disclaimer
I Hereby Declare That All The Information Is True And Belief To The Best Of My Knowledge. I Hope You Will Consider My C.V and My Ability (Yours Thankfully) NISHA KELLOT
Timeline
Senior Executive – CGHS
Healspan (M/s. Nanavati Max Hospital)
02.2025 - Current
Asst. Officer
M/s. Wockhardt Hospitals Ltd.
11.2019 - 02.2025
Sr. Fashion Consultant
M/s. AND Design India Ltd
09.2009 - 06.2013
Sales Executive
M/s. Pantaloons India Retail Ltd
06.2007 - 09.2009
Tele Caller Executive
M/s. J’s Financial Services
06.2006 - 06.2007
T.Y.BA -
SNDT University
Diploma - Montessori Teacher’s Training
The Little Angles Training Institute
Diploma - Computer Application
Bright Computer Academy
Certification Program - Retail skills
K10
MBA - Human Resource
NMIMS University
Similar Profiles
Dr ShahistaDr Shahista
Senior House Officer / Resident Medical Doctor at Nanavati Max Superspecialty HospitalSenior House Officer / Resident Medical Doctor at Nanavati Max Superspecialty Hospital
YAQUB KHATRIYAQUB KHATRI
Physiotherapy Intern at Nanavati Max Super Speciality HospitalPhysiotherapy Intern at Nanavati Max Super Speciality Hospital
PRASAD MHATREPRASAD MHATRE
Registered-mri-technologist at Nanavati Super Speciality HospitalRegistered-mri-technologist at Nanavati Super Speciality Hospital
Omkar YadavOmkar Yadav
Spatial Data Specialist at Here TechnologiesSpatial Data Specialist at Here Technologies
Janvi Jagannath ParabJanvi Jagannath Parab
Deputy Manager – Finance and Accounts at MAHINDRA SUMMIT AGRISCIENCE LTD.Deputy Manager – Finance and Accounts at MAHINDRA SUMMIT AGRISCIENCE LTD.