Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Accomplishments
Timeline
Generic

Nisha Koul

Ghaziabad

Summary

HR Manager at PP Jewellers Retila Ltd, overseeing human resources functions and collaborating with operations and finance for stock audits and payroll accuracy. Responsible for recruitment, employee relations, and performance management, ensuring compliance with statutory regulations. Implemented HR best practices aligned with company goals in luxury retail jewelry, enhancing operational efficiency and employee satisfaction.

Overview

13
13
years of professional experience

Work History

Manager HR

PP Jewellers Retail Ltd
New Delhi
10.2012 - Current

Cultivated employee engagement initiatives to boost morale and enhance productivity.

  • Oversaw HR activities across all branches in Delhi NCR, ensuring alignment with luxury brand ethos.
  • Ensured legal compliance for all HR operations and processes.
  • Developed training modules that enhanced workforce capabilities.
  • Managed onboarding and orientation for new employees, facilitating smooth integration.
  • Collaborated with department heads on strategic workforce planning and execution.

Education

Bachelor of Arts - Arts Education

University of Jammu
Jammu
01-2003

Diploma in Architectural Engineering

JK State Board of Technical Board of School Educat
Jammu
02-2002

Skills

  • HR operations and retail experience
  • Payroll and incentive structures
  • Inventory audit knowledge
  • Conflict resolution and management
  • Organizational and communication skills
  • MS Office, HRMS, and ERP proficiency
  • Statutory laws and compliance knowledge

Affiliations

  • Daily HR Operations
    Monitoring staff attendance and leave records
    Addressing employee concerns, walk-ins, or queries
    Coordinating with showroom managers on shift planning and manpower availability
    Ensuring smooth execution of payroll inputs and HRMS entries
    Approving short leaves, late entries, or emergency duty requests
  • Recruitment & Onboarding
    Posting job openings and coordinating interviews
    Screening candidates and scheduling final rounds with management
    Issuing offer letters, appointment letters, and onboarding kits
    Conducting joining formalities and induction training sessions
  • Salary, Payroll & Incentive Handling
    Gathering and validating monthly attendance, overtime, and incentive data
    Preparing salary sheets in coordination with the finance department
    Managing employee reimbursements and resolving payroll queries
    Disbursing sales-based incentives as per showroom performance metrics
  • Stock Audit Coordination
    Coordinating manpower during physical stock verification
    Documenting audit results and assisting in follow-ups for discrepancies
    Aligning HR discipline with stock handling policies and SOPs
  • Compliance & Documentation
    Maintaining up-to-date employee files with KYC and statutory forms
    Filing PF/ESI contributions and ensuring legal documentation is current
    Preparing HR audit reports and compliance dashboards
  • Performance Management
    Supporting mid-year and annual appraisals
    Issuing performance feedback forms and performance improvement plans (PIPs)
    Maintaining records of promotions, transfers, and internal movements
  • Employee Engagement & Discipline
    Organizing birthday celebrations, festive events, and team-building activities
    Conducting regular store visits to maintain morale and discipline
    Issuing memos, warnings, or disciplinary actions when required
  • Training & Development
    Identifying training gaps based on showroom performance
    Coordinating internal/external training sessions (sales skills, grooming, etc.)
    Collecting feedback post-training for impact assessment
  • Reporting & Analysis
    Preparing HR MIS reports (headcount, attrition, hiring status, etc.)
    Analyzing turnover trends and recommending corrective actions
    Reporting monthly HR summaries to management

Languages

Hindi
First Language
English
Proficient (C2)
C2

Accomplishments

  • Crisis Handling & Conflict Resolution
  • Employee Engagement Innovation
  • Stock Audit Coordination Excellence
  • Payroll & Incentive Accuracy
  • Talent Acquisition & Retention etc.

Timeline

Manager HR

PP Jewellers Retail Ltd
10.2012 - Current

Bachelor of Arts - Arts Education

University of Jammu

Diploma in Architectural Engineering

JK State Board of Technical Board of School Educat
Nisha Koul