Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

NISHA KUMARI

MUMBAI

Summary

Detail-oriented professional with extensive experience in customer relationship management and administrative support. Known for successfully processing claims and resolving customer inquiries, contributing to improved operational efficiency and high customer satisfaction levels.

Overview

2
2
years of professional experience

Work History

Customer Service Representative

THE ORIENTAL INSURANCE COMPANY LTD
10.2018 - 11.2020
  • Assisted customers with inquiries and policy information effectively.
  • Processed claims and coordinated with relevant departments promptly.
  • Resolved customer complaints using active listening and problem-solving skills.

Education

Bachelor of Arts - Art History

UNIVERSITY OF DELHI
02.2021

Skills

  • Customer relationship management
  • Data entry
  • Active listening
  • Team collaboration
  • Administrative support
  • Documentation
  • Customer consulting

Accomplishments

ICICI ACADEMY FOR SKILL
OFFICE ADMINISTRATION CERTIFICATE (NEW DELHI)

Timeline

Customer Service Representative

THE ORIENTAL INSURANCE COMPANY LTD
10.2018 - 11.2020

Bachelor of Arts - Art History

UNIVERSITY OF DELHI
NISHA KUMARI