Nisha Patel

🚀 QA & Release Manager with 10+ years of panoptic experience in Software Testing, QA Strategy, and End-to-End Delivery across diverse domains including E-commerce, Insurance, Salesforce Automation, Social Media, Tax Deduction, and Transportation.

✅ Proven expertise across the entire Software Test Life Cycle (STLC) — from planning and design through execution and handover. Adept at defining and executing test strategies, test plans, checklists, and release documentation including Release Notes, BVT/Smoke Checklists, Test Exit Criteria, Weekly QA Reports, and Sign-off Documents.

🧩 ISO QMS: 2015 Internal Auditor, with hands-on experience working within ISO 9001:2015 and ISO 27001:2013 frameworks. Skilled in conducting documentation reviews and audits to ensure compliance with quality and security standards.

🔍 Deep understanding of Defect Life Cycle, bug tracking, root cause analysis, and effective defect communication. Hands-on exposure to API Testing, Performance Testing using JMeter, and foundational knowledge of Selenium + TestNG automation frameworks.

📊 Experienced in Splunk and ServiceNow integration platforms for enhanced monitoring, incident tracking, and release coordination.

📦 Successfully managed end-to-end release planning and execution at Pozitive Energy Pvt. Ltd, ensuring smooth collaboration across QA, DevOps, and business stakeholders.

👥 Strong people management and team-building capabilities — re-engineered QA processes, led high-performing Manual and Automation QA teams, and cultivated an environment of ownership, accountability, and continuous learning.

🎓 A firm believer in empowering teams through structured training and development programs. Designed and executed internal learning sessions to upskill team members and standardize QA best practices.

🌐 Versatile experience across web, mobile, and desktop applications; managed both onsite and offshore QA teams, ensuring delivery quality and alignment with evolving project goals.

📧 Email: nish.qa22@gmail.com |📞 Mobile: +91 97264 61848
📍 Address: A-81, Century Tower, Bodakdev, Ahmedabad, Gujarat – 380054
🎂 Date of Birth: 21st December 1984
🗣 Languages Known: English, Gujarati, Hindi