Nisha Patel
Kalol
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Orderly and committed administrative assistant offering solid skills in customer relations and resilience to handle challenges of fast-paced environments. Bringing detail-oriented and decisive nature with sound judgment, good multitasking abilities and self-motivated nature. Comfortable working alone or with teams to accomplish on-time and accurate clerical tasks.
Overview
4
4
years of professional experience
5
5
years of post-secondary education
1
1
Certification
Work History
Staff Scheduler
Saskatchewan Health Authority
Kindersley
01.2024 - 11.2025
- Managed scheduling software to input and adjust employee shift assignments efficiently.
- Coordinated staff schedules to ensure adequate coverage across multiple healthcare departments.
- Communicated with department heads to understand staffing needs and resolve conflicts.
- Coordinated with department heads to align staffing needs and availability.
- Collaborated with HR to address staffing concerns and resolve conflicts.
- Monitored attendance records for accuracy and completeness.
- Compiled weekly reports detailing labor costs, hours worked, and overtime expenses.
- Processed payroll information including hours worked and approved time off requests.
- Maintained a database of all current staff members, their qualifications, and contact details.
- Organized team meetings with department heads to discuss upcoming projects or events requiring additional staff support.
- Provided support to supervisors regarding employee leave requests and vacation days.
- Coordinated with department managers to ensure appropriate coverage for shifts.
Supervisor of a pizza store
Red swan pizza
Winnipeg
02.2022 - 01.2024
- Supervised daily operations and staff activities in a fast-paced pizza environment.
- Trained new employees on food preparation and customer service protocols.
- Managed inventory levels and ordered supplies to ensure continuous service.
- Monitored employee productivity to provide constructive feedback and coaching.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction.
- Directed and supervised team of 15 employees in daily operations.
- Conducted weekly meetings with team members to discuss upcoming tasks and project deadlines.
- Identified opportunities for process improvements, leading to cost reductions and increased productivity.
Education
DCS / DEC in Computer Science Technician - Programmer Analyst
Montreal College of Information Technology - Montréal, QC
Montreal, Canada 03.2020 - 03.2022
Bachelor of Commerce - Advanced Accounting And Auditing
Gujarat University
Ahmedabad, India 07.2015 - 07.2018
Skills
- Staff scheduling
- Shift management
- Scheduling software
- Department communication
- Customer service
- Inventory management
- Productivity monitoring
- Effective communication
- Payroll processing
- Scheduling documentation
- Time management
- Writing reports
- Research and analytical skills
- Budget management
- Fast learner
- Staff performance tracking
Languages
Gujarati
First Language
English
Proficient (C2)
C2
Hindi
Proficient (C2)
C2
Certification
- Food Handler Certificate
- Workplace Hazardous Materials Information System
- WAVE - Workplace Assessment Violence Education
- WHMIS 2015 - Education for Saskatchewan Workers in Healthcare
Timeline
Staff Scheduler
Saskatchewan Health Authority
01.2024 - 11.2025
Supervisor of a pizza store
Red swan pizza
02.2022 - 01.2024
DCS / DEC in Computer Science Technician - Programmer Analyst
Montreal College of Information Technology - Montréal, QC
03.2020 - 03.2022
Bachelor of Commerce - Advanced Accounting And Auditing
Gujarat University
07.2015 - 07.2018