Nisha Philip
Strategic Leader | People and Culture Specialist | Business Partnering & Operational Excellence
Bangalore
Summary
Results-oriented professional dedicated to assisting employers in recruiting, developing, and retaining top-tier talent. Collaborative and adept at working alongside management teams to foster employee-centric cultures that cultivate positive morale and maximize productivity. Known for motivating others and maintaining a positive attitude, with exceptional interpersonal, coaching, and communication abilities.
Overview
25
25
years of professional experience
5
5
Languages
Work History
Human Resources Manager
Petromin Corporation
08.2024 - Current
- As HR Consultant for India and Southeast Asia, I lead efforts in employee relations, performance management, and compliance
- Collaborating with leadership, I drive strategic HR initiatives, enhance employee engagement, and ensure HR practices align with business objectives and regional regulatory standards, contributing to organizational growth and operational excellence
- Managed employee relations issues professionally, resolving conflicts efficiently while maintaining confidentiality at all times.
- Maintained accurate HR records in compliance with applicable laws, ensuring efficient data retrieval when required.
Deputy Manager to CHRO
Syngene International Limited
12.2022 - 06.2024
- The role involves collaborating across India and global offices to gather, prioritize, manage, and maintain relationships with stakeholders, supporting the CHRO in driving the HR strategy, executing people practices, and overseeing global confidential hiring initiatives
- Collaborated with cross-functional teams to drive business growth and achieve corporate objectives.
- Created and maintained a strong team culture that promoted high levels of collaboration, employee satisfaction, and overall performance.
- Identified areas for improvement within the department, implementing strategic initiatives to address gaps in performance or resources.
Lead, Business Partnerships
Kwalee India Pvt Ltd
09.2020 - 06.2022
- The role was responsible for guiding overall strategic direction of the business as well as managing its daily business
- Streamlined operational processes by introducing efficient tools and systems that fostered collaboration between partners and internal teams.
- Contributed to a strong company culture that prioritized partnership success through consistent performance management practices and open lines of communication.
- Championed the value proposition of partnerships within the organization, ensuring alignment with internal stakeholders and promoting cross-functional collaboration.
- The role was responsible for guiding overall strategic direction of the business as well as managing its daily business
- Streamlined operational processes and supported business expansion ensuring compliance with regulatory standards, including PoSH.
Office Manager
Sliderule Labs
11.2018 - 09.2020
- The role was to organize office operations, controlling correspondences, reviewing, and approving requisitions and assigning & managing clerical functions
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
Employee Experience Manager
Sabre Travel Technologies
11.2015 - 11.2018
- The role was to connect management with the rank-and-file, effectually advising on the significance of employee feedback and their proposals for organizational optimizations
- Spearheaded initiatives aimed at streamlining processes, leading to increased operational efficiency and cost savings.
- Fostered open lines of communication among team members encouraging collaboration towards shared departmental goals.
- Implemented best practices for issue resolution, minimizing response time while maximizing client satisfaction.
Verifier - Global Banking & Markets and GSC
HSBC India
05.2007 - 10.2015
- The role was a back-office function responsible for reconciliation and the execution and settlement of transactions originating in the front office, trade booking and adherence to risk and regulatory guidelines and corporate customer onboarding is another key function
Customer Support Executive
AOL Time Warner Brothers
04.2003 - 05.2007
- The role was to support external stakeholders, communicate customer needs internally and understand exactly how customers use the company's services
Business Support Executive
Aries Marketing & Distribution
06.2002 - 04.2003
- The role was to provide key administrative support which involved planning, organizing, staffing, coordinating, and controlling office systems in order to facilitate achievements of business objectives and be reliable support to the business manager
Nodal Officer
LCL Shipping Agencies
03.2001 - 05.2002
Front Office Executive
Maxim Infotech
01.2000 - 02.2001
Education
Bachelor of Arts -
Chattisgarh University
Chattisgarh 04.2001 -
Skills
Business partnering
Team management
Employee relations
Policy enforcement
Employee onboarding
Benefits administration
HR policies and procedures
Recruitment and selection
Human resources operations
New employee orientation
Candidature
20+ years of experience in business partnering, operations support, and leadership roles across diverse industries., Customer service executive to leading business partnerships, Managing and mentoring teams across pan-India and global offices, Involvement in disciplinary and regulatory committees, Liaison for global confidential hiring initiatives, Collaboration with CXOs and Expats, Policy ideation, creation, and drafting, Compliance and legal regulations in the shipping industry, Commercial & financial proposals in the education industry, End-to-end customer experience in software development, Client onboarding and maintenance of corporate trading accounts, Employee engagement and experience management, Business partnering in EdTech, Setting up Indian entity for UK based software firm, Supporting HR leadership in pharmaceutical firm
Careerspan
- Human Resources Manager (Memorandum of Understanding (MOU), Petromin Corporation, 08/01/24, Present, Lead efforts in employee relations, performance management, and compliance.
- Deputy Manager to CHRO, Syngene International Limited, 12/01/22, 06/30/24, Collaborating across India and global offices to support HR strategy.
- Lead, Business Partnerships, Kwalee India Pvt Ltd, 09/01/20, 06/30/22, Guiding overall strategic direction of the business.
- Office Manager, Sliderule Labs, 11/01/18, 09/30/20, Organizing office operations and managing clerical functions.
- Employee Experience Manager, Sabre Travel Technologies, 11/01/15, 11/30/18, Connecting management with employees and advising on feedback significance.
- Verifier - Global Banking & Markets and GSC, HSBC India, 05/01/07, 10/31/15, Responsible for reconciliation and execution of transactions.
- Customer Support Executive, AOL Time Warner Brothers, 04/01/03, 05/31/07, Supporting external stakeholders and understanding customer needs.
- Business Support Executive, Aries Marketing & Distribution, 06/01/02, 04/30/03, Providing key administrative support to facilitate business objectives.
- Nodal Officer, LCL Shipping Agencies, 03/01/01, 05/31/02
- Front Office Executive, Maxim Infotech, 01/01/00, 02/28/01
Accomplishments
- Recruited and onboarded critical hires within tight deadlines
- Ensured full regulatory compliance and bolstered employee engagement
- Supported CHRO in confidential recruitment of business operating heads
- Directed legal and regulatory affairs during establishment of technology firm's Indian entity
- Streamlined CSR policy with global standards
- Contributed to acquisition and integration of HR and operational software
- Implemented HRM tool to improve process efficiency
- Designed cost optimization initiatives resulting in 10 million rupees benefit
- Achieved non-existent procurement findings during global audits
- Set up internal complaints committee and served as PoSH presiding officer
- Ensured compliance with regulations and strengthened employee engagement
- Offered strategic guidance on policy development
- Laid stringent procurement guidelines reducing overall budget
- Enhanced product/service quality through supplier management
- Clarified employee relations issues with targeted solutions
- Local signatory for all supply and service contracts
Timeline
Human Resources Manager
Petromin Corporation
08.2024 - Current
Deputy Manager to CHRO
Syngene International Limited
12.2022 - 06.2024
Lead, Business Partnerships
Kwalee India Pvt Ltd
09.2020 - 06.2022
Office Manager
Sliderule Labs
11.2018 - 09.2020
Employee Experience Manager
Sabre Travel Technologies
11.2015 - 11.2018
Verifier - Global Banking & Markets and GSC
HSBC India
05.2007 - 10.2015
Customer Support Executive
AOL Time Warner Brothers
04.2003 - 05.2007
Business Support Executive
Aries Marketing & Distribution
06.2002 - 04.2003
Bachelor of Arts -
Chattisgarh University
04.2001 -
Nodal Officer
LCL Shipping Agencies
03.2001 - 05.2002
Front Office Executive
Maxim Infotech
01.2000 - 02.2001