Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Nisha Pisharody

Test Manager - Banking and Payments/Telecom
Bengaluru

Summary

Accomplished Project Manager and Quality Engineer with a proven track record at IBM, enhancing test quality and leading teams to success. Expert in Test Strategy and RAID Management, with a knack for fostering client partnerships and talent management. In her 18 years of career she has demonstrated ability to improve operational efficiency by implementing innovative solutions in test operations.

Overview

18
18
years of professional experience
2
2
years of post-secondary education
3
3
Certifications

Work History

Project Manager - Quality Engineer

IBM
2 2022 - Current

My work responsibilities are briefly classified into the below major areas

  • Test Manager for Payments Domain
  • RAID and Test Operations
  • Deliver on the planned Client's Business Roadmap
  • Productivity improvement
  • Talent detection, Acquisition and Retention
  • People Manager

Quality Assurance Lead

Ciena India Pvt Ltd
10.2019 - 01.2022
  • Owned entire STLC for Telecom OSS product for two large telecom clients
  • Managed test deliverables for 50-60 user stories
  • Formulated and defined test strategy for all designs/features and got client sign offs
  • Implemented defined test strategy
  • Defined client and test deliverables
  • Resource planning and engagement for maximum test coverage
  • Planned resource optimization using automated testing of APIs
  • Provided timely test progress updates with RAID to all stakeholders including clients
  • Test Management - with JIRA
  • Hands-on manual testing of Telecom- OSS - Inventory Product
  • Workflow based - function testing

Technical Team Leader

IBM India Pvt Ltd
07.2011 - 10.2019
  • Lead and managed System Test Execution for 3 major Siebel CRM Transformation Program - Vodafone , Ge Money -SBI and Deutsch Telekom
  • Involved actively in test analysis, high level test scenario assessment , test plan reviews
  • Collaborated with Solution architect , Business analysts to review gaps in designs , bringing in a business perspective to the solution
  • Release test management for Maintenance & Support Release leveraging ISTQB methodologies for complete STLC
  • Lead and managed a mainframe system testing team for Energy and Utility Client - SSE UK
  • Test Manager for AT&T project - managing both Waterfall and Agile projects
  • Test resource management and allocation for projects - negotiate with Project Managers for schedule, blockers, estimation , deadlines and planned versus actual costs
  • Hands -on experience using Selenium - BDD framework and Selenium based hybrid framework to automate test cases to help build POCs, and implementation
  • Enhanced Selenium framework by adding functions to callout
  • Lead and coached the testers to automate test cases and mentored them to find xpath /and using other locators, plus drive the automation to completion
  • Spearheaded test automation implementation for an Angular based application using Selenium framework - with Gherkin -BDD scripts

Clientele -for Automation POC : MTN , Eli Lily , H&M , Prudential , Softbank, Oncore , IBM Internal applications etc.

Senior Test Engineer

NIIT Technologies Ltd
01.2011 - 06.2011

Test reviewer and quality analyst for travel domain projects.

Test Engineer

Infosys Technologies LTd
09.2006 - 11.2010
  • Manual Testing - Siebel CRM Application , Product Catalog
  • Test lead - Siebel Marketing Application
  • Test planning and written test cases
  • Lead test data creation for testing onsite at Telstra Australia

Education

No Degree - Selenium With Basic Java

Selenium Labs
Bangalore
09.2017 - 11.2017

Bachelor of Science - Computer Science

Birla College of Arts, Science And Commerce
Mumbai, MH
06.2004 - 03.2006

Skills

  • Test Strategy and Estimation

  • RAID Management and Test Operations

  • Resource hiring and talent management

  • Performance Management

  • Client Partnership

  • JIRA Dashboards and reports

  • Payments Domain- SEPA

Certification

ISTQB-CTFL-OP - ISTQB-Foundation Level

Timeline

ISTQB-CTAL-Test Manager

05-2024

Indian School of Business- Product Management

03-2022

ISTQB-CTFL-OP - ISTQB-Foundation Level

10-2021

Quality Assurance Lead

Ciena India Pvt Ltd
10.2019 - 01.2022

No Degree - Selenium With Basic Java

Selenium Labs
09.2017 - 11.2017

Technical Team Leader

IBM India Pvt Ltd
07.2011 - 10.2019

Senior Test Engineer

NIIT Technologies Ltd
01.2011 - 06.2011

Test Engineer

Infosys Technologies LTd
09.2006 - 11.2010

Bachelor of Science - Computer Science

Birla College of Arts, Science And Commerce
06.2004 - 03.2006

Project Manager - Quality Engineer

IBM
2 2022 - Current
Nisha PisharodyTest Manager - Banking and Payments/Telecom