Nisha Sharma
Chandigarh
Summary
Experienced and results-oriented Store Manager with Ten years of managerial experience in retail environments. Motivated professional with strengths in supervising employees and promoting optimal customer service. Adept in employee relations, inventory organization, and visual merchandising. Prepared, organized, and trained in product knowledge and store regulations. Committed to creating an environment that is conducive to achieving increased sales and customer satisfaction.
Overview
11
11
years of professional experience
Work History
STORE MANAGER
FRONTIER RAAS PRIVATE LIMITED
Chandigarh
06.2022 - Current
- Analyzed store performance data to identify areas of improvement and develop strategies to increase efficiency
- Developed and maintained strong relationships with customers to ensure repeat business
- Trained and developed a team of 30 employees, resulting in increased job satisfaction and morale
- Developed and implemented initiatives that increased customer satisfaction by 30%
- Negotiated contracts with vendors to ensure competitive pricing and quality of products.
STORE MANAGER
MAJOR BRAND
LUDHIANA
09.2021 - 03.2022
- Developed and maintained strong relationships with suppliers to ensure timely delivery of products
- Analyzed store performance data to identify areas of improvement and develop strategies to increase efficiency
- Created weekly and monthly reports to track store performance and identify potential issues
- Developed and maintained strong relationships with customers to ensure repeat business
- Negotiated contracts with vendors to ensure competitive pricing and quality of products.
Store Manager
HOUSE OF ANITA DONGRE
Chandigarh
10.2020 - 06.2021
- Analyzed store performance data to identify areas of improvement and develop strategies to increase efficiency
- Created weekly and monthly reports to track store performance and identify potential issues
- Developed and maintained strong relationships with customers to ensure repeat business
- Achieved store sales targets by 125% through innovative promotional campaigns and strategic pricing
- Streamlined store processes and procedures, resulting in a 20% increase in employee productivity.
ASSISTENT STORE MANAGER
RITIKA PRIVATE LIMITED
Chandigarh, Karnal, Zirakpur, Jalandhar
09.2018 - 10.2020
- Worked with the store manager to develop and execute a store budget that resulted in a X% reduction in overhead costs
- Developed and implemented an efficient filing system to track and store documents, resulting in improved organization and retrieval of documents
- Increased store sales by 30% through effective training and coaching of store associates
- Ensured store safety by monitoring customer activity and enforcing store policies
- Monitored store performance metrics and identified areas of improvement to ensure store profitability.
ASSISTENT STORE MANAGER
SATYAPAUL
Chandigarh
12.2017 - 08.2018
- Analyzed store performance trends and created action plans to improve store operations
- Performed daily store opening and closing duties, ensuring that all store policies were followed
- Developed and implemented an efficient filing system to track and store documents, resulting in improved organization and retrieval of documents
- Maximized store space and visibility through effective store layout and design
- Monitored store performance metrics and identified areas of improvement to ensure store profitability
- Ensured store safety by monitoring customer activity and enforcing store policies.
FASHION CONSULTENT
BESTSELLER PRIVATE LIMITED
Chandigarh
01.2017 - 12.2017
- Developed a lookbook showcasing the latest fashion trends to inspire customers
- Maintained a working knowledge of fashion trends and consumer preferences to guide product selection.
FASHION CONSULTENT
BMI( FCUK)
PANCHKULA
12.2015 - 01.2017
- Maintained a working knowledge of fashion trends and consumer preferences to guide product selection
- Researched fashion trends to ensure collections were up-to-date and in line with customer preferences.
COSTUMER RELATIONSHIP EXECUTIVE
MAHINDRA RETAIL
Patiāla
10.2012 - 12.2015
- Used customer relationship management (CRM) systems to accurately track and manage customer data
- Scheduled meetings and appointments for the executive, ensuring that the executive had a full and productive day.
Education
DATA ANALYTICAL -
ALMABETTER
03.2024
MAKEUP ARTIST -
ORANE INTERNATIONAL
03.2024
Bachelor of Arts - Psychology
INDIRA GANDHI NATIONAL OPEN UNIVERSITY
DELHI01-2023
High School Diploma -
NATIONAL INSTITUTE OF OPEN SCHOOLING
CHANDIGARH03-2021
COMPUTER ENGINERING -
Punjab Technical University
06.2011
Skills
- Flexibility and Adaptability
- Leadership and Teamwork
- Microsoft Office Word
- Critical thinking and problem solving
- Self-motivation
- Fast Learner
- Microsoft PowerPoint
- Ability to Multitask
- Ability to Work in a Team
- Computer Skills
- Problem Solving
- Communication Skills
- Microsoft Office
- Decision Making
- Teamwork
- Communication
- Leadership
- Adaptability
- Ability to Work Under Pressure
- Customer Service
- Visual Merchandising
- Conflict Resolution
- Time Management
Languages
- English
- Hindi
- PUNJABI
Hobbies and Interests
DANCING, LISTINIG MUSIC, EXPLORING ABOUT ANCIENT HISTORY.
Timeline
STORE MANAGER
FRONTIER RAAS PRIVATE LIMITED
06.2022 - Current
STORE MANAGER
MAJOR BRAND
09.2021 - 03.2022
Store Manager
HOUSE OF ANITA DONGRE
10.2020 - 06.2021
ASSISTENT STORE MANAGER
RITIKA PRIVATE LIMITED
09.2018 - 10.2020
ASSISTENT STORE MANAGER
SATYAPAUL
12.2017 - 08.2018
FASHION CONSULTENT
BESTSELLER PRIVATE LIMITED
01.2017 - 12.2017
FASHION CONSULTENT
BMI( FCUK)
12.2015 - 01.2017
COSTUMER RELATIONSHIP EXECUTIVE
MAHINDRA RETAIL
10.2012 - 12.2015
DATA ANALYTICAL -
ALMABETTER
MAKEUP ARTIST -
ORANE INTERNATIONAL
Bachelor of Arts - Psychology
INDIRA GANDHI NATIONAL OPEN UNIVERSITY
High School Diploma -
NATIONAL INSTITUTE OF OPEN SCHOOLING
COMPUTER ENGINERING -
Punjab Technical University
Similar Profiles
Sheik Fareeth Mohammed AliSheik Fareeth Mohammed Ali
Logistics Manager at Frontier Knitters Private LimitedLogistics Manager at Frontier Knitters Private Limited
Pooja SinghPooja Singh
HR Manager at Raas InfotekHR Manager at Raas Infotek
Harshit ShrivastavaHarshit Shrivastava
Intern at Raj Mahal RaasIntern at Raj Mahal Raas