Strong Customer service skill
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Seasoned Sr. Customer Associate with 5+ years of experience dedicated to providing highest quality service and making customers feel welcome. Committed to exceeding sales expectations and furthering company goals. Timely and situationally aware employee dedicated to supporting productive work environments.
Strong Customer service skill
Problem Solving Skill
Customer Satisfaction Enhancement
Knowledge of Google Internal Tools ( Simba, Vector, Skyvine, SFDC, Bugnizer Etc )
Operations Support
Complaint resolution
Knowledge of Social Media Escalation
Active listening skills
Time management skills
India
Married
DOB- 16th July 1990
Salesforce
Vector
Quote Creation Via CPQ
Google Admin
Billing Explorer/GoBex
Simba
Travel
Community Involvement