Nisha Upadhyay
Ghaziabad
Summary
- 8+ years of working experience in handling different domain IT projects, such as CRM, AI, VR, native and hybrid mobile apps, and web applications.
- Managing everything from project analysis, development, delivery, and customer relationship.
- Maintaining and monitoring project plans, project schedules, and work hours.
Overview
8
8
years of professional experience
Work History
Senior Consultant
BusinessNext
01.2022 - Current
- Elicited and translated business requirements into user stories, FRD, and BRD for insurance companies.
- Designed and configured insurance products, including policy issuance, endorsements, renewals, and cancellations.
- Managed end-to-end process cycles for customer, policy, and servicing operations.
- Tracked defects and performance metrics until go-live phase.
- Participated in system integration testing (SIT) and user acceptance testing (UAT).
- Streamlined data integration from policy administration systems.
- Configured business rules and processes within the system for enhanced efficiency.
- Worked with MySQL / Excel to extract, transform, and analyze customer or policy data.
Business Analyst
Synapse India
09.2020 - 12.2021
- Conducted requirement-gathering sessions by scheduling and leading regular calls with clients and key stakeholders to understand business needs and system expectations.
- Created detailed documentation of requirements for software development projects.
- Worked on the wireframing for the mobile application projects using the tools Balsamiq, Proto.io, and Lucidchart.
- Coordinating with developers, third parties, and vendors for the execution of projects.
- Projects: Food Delivery app (Dubai-based client), Meditation app for iOS, (web and mobile application).
Business Development Executive
Brain Technosys Pvt. Ltd
11.2019 - 08.2020
- Managed end-to-end client engagement—from lead generation to requirement finalization and project onboarding.
- Collaborated closely with backend and frontend developers to ensure successful project execution and delivery.
- Took on additional responsibilities to a Business Analyst, including creating (SAD) and detailed Feature Lists.
- Acted as a bridge between client expectations and technical teams, ensuring alignment of business goals and system functionality.
- Catered healthcare and e-commerce businesses to bring their presence online by developing websites and mobile apps
Business Development Executive
ClixLogix Technologies
11.2018 - 10.2019
- Worked on lead generation from various portals like Upwork, Clutch, and Freelancer, and pitched web/mobile app services to clients.
- Created and customized client proposals, including technical and functional solutions, as per their project needs.
- Worked on the application workflow diagram and documentation, such as SOW, BRD, and FRD.
- Collaborated with PMs to align effort estimations with business requirements, and delivery timelines.
- Designed PowerPoint presentations for client demos.
Business Development Executive
Plaxonic Technologies
06.2017 - 08.2018
- Generating leads and writing proposals to pitch them website and mobile app design.
- Catered to USA and UK-based clients for web and mobile app design.
- Worked with PMs and developers to understand delivery timelines and technology to build projects.
- Designed impactful presentations for client demos, stakeholder updates, and pre-sales discussions.
Education
Bachelor of Technology - Computer Science
Greater Noida Institute of Technology
Greater Noida04-2017
Intermediate -
CBSE Board
KV IFFCO BAREILLY05-2012
High School -
CBSE Board
KV IFFCO BAREILLY05-2010
Skills
- Project Management
- Requirement gathering
- Business requirements analysis
- Stakeholder communication
- Project coordination
- Agile methodology
- Trello knowledge
Languages
- English, Read, Write
- Hindi, Read, Write
Awards
- Star performer of Quarter
- Best Performer of the year
Hobbies and Interests
- Singing
- Fillers
- Travelling
<Enter your own>
- Date of Birth: 03/30/95
- Gender: Male
- Marital Status: Married
Area Of Expertise
Project Management, Planning, Scheduling, Business Case Writing, Risk Management, Project Delivery, Communication, Multitasking, Project Scoping, Problem Solving, Leadership, Scrum, Agile, Waterfall, Zoho, Basecamp, Slack, Skype, Balsamiq, Prto.io, Invision, Lucid chart, CRM, MySQL, BRD, FRD
Languages
Hindi
First Language
English
Intermediate (B1)
B1
Timeline
Senior Consultant
BusinessNext
01.2022 - Current
Business Analyst
Synapse India
09.2020 - 12.2021
Business Development Executive
Brain Technosys Pvt. Ltd
11.2019 - 08.2020
Business Development Executive
ClixLogix Technologies
11.2018 - 10.2019
Business Development Executive
Plaxonic Technologies
06.2017 - 08.2018
Bachelor of Technology - Computer Science
Greater Noida Institute of Technology
Intermediate -
CBSE Board
High School -
CBSE Board
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