Nisha Vasishth
Noida
Summary
Dedicated and compassionate patient coordinator with extensive experience in healthcare. Proactive and committed to improving processes and achieving goals. Proven track record of providing exceptional patient care, improving patient satisfaction and streamlining workflows.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Sr Manager
MediGence
08.2023 - Current
- Assisting domestic and international patients for the treatment and addressing their concern and queries regarding the treatment
- Scheduling consultations between doctor and patients where experts assess specific cases and recommend the most suitable treatment options
- Accurately collected, recorded and ensured distribution of patient information to appropriate staff
- Tailoring Treatment plan as per individual case requirement
- Responded to inquiries via email, phone and texts
- Managed approximately more than 20 leads in a day.
- Generates productivity reports to show weekly and monthly progress and inspire working towards a common goal
- Assists in interviewing, hiring and training of new staff
- Attending group meetings advisory and contributing constructively to discussions, providing opinions and feedback
- Collaborated with international doctors, coordinators, hospitals and clinics for the overall growth of business
- Complete knowledge in Therapeutic medical areas
- Actively participating in Monthly sales review meetings
- Highest patient conversion rate in the team till now
Patient and Clinical Research Coordinator
Optimum therapeutics pvt Ltd
10.2017 - 07.2023
- Collaborate with HCP's to develop and implement patient care plans.
- Scheduling 20-25 daily appointments of the patients.
- Committed to providing all patients with outstanding care and support to help their improve quality of life.
- Complete knowledge on cell-based immunotherapy, Target therapies, Hormonal therapies and the conventional treatments.
- Supervising everyday operations and perform duties such as overseeing staff, evaluating workflow effectiveness, delegating tasks and supporting program goals
- Patient’s conversion for the immunotherapy along with its benefits and side-effects which is impacting incredibly to company business
- Preparation of patient’s vaccination schedules and Treatment plans.
- Completing clinical trial study related procedures with CRO team.
- Following ICH-GCP guidelines and protocol of the trial.
- Handling monthly meetings with the team focusing work plans and Business growth strategies
- Working knowledge of product technology and solutions
- Liaising with CDSCO team and regional team about guidelines and process to conduct study and submission of reports
- Organize events/conference with the support of marketing team with key speakers from the oncology domain.
- End to End patient case management.
Product Support Executive
Labmate (Asia) Pvt ltd
08.2013 - 02.2016
- Business development - Business meetings with Top Scientists IIT Mumbai, IIT Delhi, Manipal Medical college, IISc Bangalore, BARC, TIFR, HAFFKINS and various industries like HUL, Loreal, Piramal life sciences etc
- Managing & Executing Promotional activities & Seminars for Product Promotions & Detailing
- Post sales technical support and purchase meetings
- Sales planning & analysis – Maintaining ROFO, SPR Dashboard
- Conducting Workshop in Institutes like – Indian Institute of Science, TIFR, IIT Mumbai, Piramal life sciences.
- Webinars with International Scientists
- Managing KOL in Govt Institutions
- Working closely with cross functional team like QA, Technical Support, Finance & Sales
- Managing monthly branch reviews for respective zones
- Scheduling various scientific meetings
- Coordination with Senior Govt officers and industry officials, Academics etc
- Handling of high end products like Seahorse (real time metabolic analyser), micro-CT etc used in biological research
Scientific Officer ( Quality Assurance)
Panacea Biotec Pvt Ltd
10.2010 - 01.2011
- Review of Lot dossier: Batch Production Records and Batch manufacturing records
- Preparation of Documentation related to Batch release: Summary protocol Checklist filling
- Preparation and review of SOP’s
- Archiving of Lot-dossier, validation documents, released documents, CAPA management
- Handling of change control and Deviation control
- Ensure compliance of various quality measures such as GLP by maintenance of appropriate documentation and records.
- Ensuring compliance as per cGMP/GLP requirements
Education
Master of Science - Microbiology
Lovely Professional University
Jallandhar, India01.2009
Bachelor of Science - Medical Microbiology
HNB Garhwal University
Dehradun, India09-2006
Skills
- Deadline-Driven Task Coordination
- Team Coordination
- Goal-Oriented Mindset
- Clear Communication
- Expertise in Therapeutic Areas
- Treatment coordination
- Strategic Business Development
- CRM System Proficiency
- Medico Marketing
Personal Information
- Date of Birth: 01/09/85
- Gender: Female
- Marital Status: Married
Training
- 6 months, Haematology, blood banking and various microbiological cultures, CMI Hospital Dehradun
- 2 months, Screening of microbes for industrially important enzyme, IIIM (CSIR) Lab Jammu
Certification
certified 4 months course in clinical research from CLININDIA.
Languages
English
Bilingual or Proficient (C2)
Hindi
Bilingual or Proficient (C2)
Software
CRM
Timeline
Sr Manager
MediGence
08.2023 - Current
Patient and Clinical Research Coordinator
Optimum therapeutics pvt Ltd
10.2017 - 07.2023
Product Support Executive
Labmate (Asia) Pvt ltd
08.2013 - 02.2016
Scientific Officer ( Quality Assurance)
Panacea Biotec Pvt Ltd
10.2010 - 01.2011
Master of Science - Microbiology
Lovely Professional University
Bachelor of Science - Medical Microbiology
HNB Garhwal University
Similar Profiles
KUNDAN KUMAR SINGHKUNDAN KUMAR SINGH
Manager - SEO at MediGenceManager - SEO at MediGence
Kimberly Sanchez Lorenzo Kimberly Sanchez Lorenzo null
Appointment Scheduler at Medigence HealthAppointment Scheduler at Medigence Health
Samantha NewsomSamantha Newsom
Network Coordinator at Medigence HealthNetwork Coordinator at Medigence Health