Nisha Yadav
Advisor Engineer
Gurugram
Summary
I am a self-motivated and goal driven individual looking to utilize my technical skills in an esteemed organization. Highly effective problem solving and decision making with 4+ years of IT experience. Self-motivated, detail oriented, analytical & quick learner.
Overview
4
4
years of professional experience
2
2
Languages
Work History
Advisor Engineer
National Australia Bank (NAB)
Gurugram
06.2023 - Current
- Performed onboarding, offboarding of users. Other than this managed access provisions/creation/deletion/modification of security groups, distribution list and shared mailboxes.
- Worked as IAM operational analyst, having experience in analyzing and documenting functional & non-functional requirement of IAM domain such as access management, Identity Life Cycle Management, Incident Management, Reporting and Internal Auditing and Analytics.
- Monitoring ticketing system for self-service requests and as following up with requesters for additional information/troubleshooting.
- Solid Experience with creating IAM governance collaterals such as policies, procedures, access provisioning, standards and guidelines, Roles Management and user access reviews.
- Excellent communication and collaboration skills, with a proven ability to work effectively with cross-functional teams and stakeholders.
- Configured life cycle events for new hire, transfer and termination and name change events.
- Experience in implementing access request and approval workflows, access certifications, and access recertification processes.
Analyst
HCL Technologies
Noida
11.2021 - 06.2023
- Worked as a Contractor through National Australia Bank for one year. Part of Identity and Access Management (IAM) Team.
- Handled approximately 50 manual applications related to bank using various tools like Active Directory, Exchange Admin Console, Sailpoint Identity IIQ, Service now etc. Consistently high metrics for requests and incidents.
- Provisioning and Deprovisioning of new enterprise applications on Azure.
- Creation/Modification/Deletion of groups, Shared Folders, Shared Resource and Mailboxes and Distribution Lists.
- Creation/Modification/Deletion of user accounts, resetting passwords.
- Have a hands-on experience in troubleshooting various issues by connecting directly with customers via Zoom/Teams meeting.
- Analyze & troubleshoot customer application issues and system generated alerts from technical support stand point.
- Administrating Autho and supporting Single Sign On (SSO) infrastructure, analyzing related issues, troubleshooting logins, lockouts, synchronization and other issues using AD and SailPoint.
- Project – National Australia Bank(NAB)
Education
B.Tech - Computer Science and engineering
B.N college of engineering and technology-APJ Abdul Kalam Technical University
Lucknow09-2020
Skills
Customer relationships management
HTML/CSS
Basic Python
Tools: Sailpoint IIQ, Active Directory, Service Now, Incident Management
MS products: TEAMS, Sharepoint online, Exchange online
Accomplishments
- Appreciation Awards
- Won a Hackathon hosted by IBM 2020-06-08
- Recognized for strong performance selected for a business visit to the Australia Headquarter office.
Timeline
Advisor Engineer
National Australia Bank (NAB)
06.2023 - Current
Analyst
HCL Technologies
11.2021 - 06.2023
B.Tech - Computer Science and engineering
B.N college of engineering and technology-APJ Abdul Kalam Technical University