Nishad Parkhe
Senior Business Analyst
Thane
Summary
Perceptive Senior Business Analyst with 7 years of experience driving successful business process improvements, strategic initiatives, and cross-functional collaboration for product driven software companies. Proven expertise in translating complex requirements into actionable insights, optimizing workflows, and delivering data-driven solutions to support business growth. Dynamic Project Management Professional with a proven track record in agile methodologies and efficient resource allocation, leveraging Certified Scrum Master expertise to drive cross-functional teams and deliver projects with optimized timelines and budgets across high-impact, app-based software environments.
Overview
6
6
years of professional experience
9
9
years of post-secondary education
2
2
Certifications
3
3
Languages
Work History
Senior Business Analyst
Xcaliber Infotech Pvt
05.2024 - Current
- Leading multiple cross-functional initiatives focused on feature delivery, server upgrades, and data migrations, ensuring minimal downtime, improved system performance, and on-time project execution aligned with business goals.
- Focused on improving project delivery, enhance team collaboration, and align development efforts with business objectives, resulting in increased efficiency and stakeholder satisfaction.
Business Analyst
Xcaliber Infotech Pvt
02.2022 - 05.2024
- Led risk assessments and performance impact analyses for proposed changes, identifying potential system vulnerabilities and proactively implementing mitigation strategies to ensure product stability and optimal user experience.
- Collaborated on architectural planning, evaluating component-level impacts and partnering with infrastructure and backend teams to define scalable hardware and software configurations for enhanced system performance.
- Monitored production environments and conducted root cause analysis in coordination with development and DBA teams, ensuring timely resolution of performance, functionality, and stability issues.
- Acted as Scrum Master, facilitating Agile ceremonies, managing sprint deliverables, and driving on-time feature and enhancement delivery aligned with client priorities.
- Designed and implemented Tableau dashboards to monitor server uptime and downtime, delivering real-time, actionable insights to improve operational awareness and data-driven decision-making.
- Spearheaded server architecture migration and optimization, resulting in improved performance and achieving annual cost savings exceeding $50,000.
- Managed stakeholder expectations through transparent communication and timely status updates, ensuring alignment between project deliverables and business objectives.
- Boosted customer satisfaction levels by identifying areas of improvement and proposing actionable solutions.
Assistant Project Manager
Della Leaders Club
10.2021 - 01.2022
- Led end-to-end website design and development, collaborating with stakeholders to define visual style, functionality, and alignment with business objectives while guiding IT teams from concept to deployment.
- Developed user-centric, SEO-optimized interfaces, integrating multimedia elements and conducting rigorous testing, quality assurance, and CGI checks to ensure high performance and responsiveness.
- Mentored junior developers and maintained project timelines and budgets, while documenting development processes to support scalable and efficient workflows.
- Delivered progress reports and demos to senior leadership and stayed ahead of industry trends by researching and integrating emerging web design innovations.
- Managed subcontractor relationships effectively to ensure quality workmanship within deadlines and budgets.
Executive, Application Support Engineer
Afoozo Pvt Ltd.
10.2020 - 09.2021
- Led end-to-end system integration with CleverTap for a food delivery e-commerce platform, enhancing customer engagement tracking, marketing automation, and analytics-driven decision-making resulting an on boarding of over 5000 users every month on the mobile application platform.
- Oversaw analytics operations, ensuring accurate data integration within the CleverTap portal; developed and delivered custom reports to support business intelligence, performance monitoring, and growth strategies.
- Coordinated cross-functional technical efforts across architecture and engineering teams to ensure seamless project execution, alignment with business goals, and timely delivery of technical solutions.
- Maintained technical support systems, including a structured ticketing process and knowledge base; delivered internal training programs to improve team proficiency in analytics tools and platform usage.
Project Manager
RNR Infolabs PVT LTD.
01.2020 - 10.2020
Trainee Web Developer
PRDXN
12.2018 - 03.2019
- Developed responsive and dynamic web applications using HTML, CSS, JavaScript, jQuery, and React.js, focusing on user-centric design and front-end functionality during trainee program.
Education
B.E. - Computer Science
Datta Meghe College of Engineering
Thane West, Maharashtra 01.2014 - 01.2018
HSC - undefined
S.V.P.T's Junior College of Science
Thane West, Maharashtra 01.2010 - 01.2012
SSC - undefined
S.V.P.T'S High School
Thane, Maharashtra 01.2006 - 01.2009
Skills
- SQL/Postgres SQL
- MuleSoft
- Tableau
- JIRA / YouTrack
- Agile Project Management
- Certified Scrum Master
- Process optimization
- Sprint Planning
- Risk Mitigation
- Product Development
- Business Analytics
- Microsoft Excel / PowerPoint
Certification
Certified Scrum Master, Scrum Alliance, https://bcert.me/siuzxwnvz
Projects Executed
Web Application Vulnerability Scanner, MySQL, Navicat, Eclipse Luna, The web application vulnerability scanner (SPIDER) is developed for scanning all the webpages & hyperlink pages of a website.
Personal Information
- Mumbai
- Pune
- Date of Birth: 11/14/93
Timeline
Senior Business Analyst
Xcaliber Infotech Pvt
05.2024 - Current
Business Analyst
Xcaliber Infotech Pvt
02.2022 - 05.2024
Assistant Project Manager
Della Leaders Club
10.2021 - 01.2022
Executive, Application Support Engineer
Afoozo Pvt Ltd.
10.2020 - 09.2021
Project Manager
RNR Infolabs PVT LTD.
01.2020 - 10.2020
Trainee Web Developer
PRDXN
12.2018 - 03.2019
B.E. - Computer Science
Datta Meghe College of Engineering
01.2014 - 01.2018
HSC - undefined
S.V.P.T's Junior College of Science
01.2010 - 01.2012
SSC - undefined
S.V.P.T'S High School
01.2006 - 01.2009
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