Nishal Shetty

• Extracting bank statement from bank portal.
• Processing wire payments, checks, credit cards, ACH payments, and transfers.
• Allocating the work to team members, and taking team huddles and meetings.
• Handling the mailbox to address the queries and concerns received from collectors, or businesses.
• Working on escalations and attending calls with the clients.
• Worked closely with the client on migrating new entities, setting up bank accounts, executing testing in instances, and bringing the changes into production.
• Handled the clearing and validation of taxes, and adjustment write-offs such as discounts, bad debts, FX gain/loss, and miscellaneous income.
• Addressed audit-related queries by analyzing the issues and providing detailed explanations, along with Root Cause Analysis (RCA).
• Timely preparation and updating of DTPs, performing AML checks for every transaction, and supporting recommendations and automation improvements.
• Provided training and supported the process as part of the Business Continuity Plan (BCP) across delivery centers.
• Managed offset activities and worked with business and collections teams to clear high-value payments and aged Unidentified Cash (UAC) within TAT.

Reportings

• Prepared the OTC deck on a monthly basis.
• Tableau (Daily)
• Prepared GL posting reports for items such as bad debt, SIWO, etc.
• BRG Report (Daily)
• Prepared internal control data on a monthly basis.

• Generated pro forma invoices and tax invoices, ensuring accuracy and compliance with company standards.
• Recorded and posted financial entries using Tally ERP, maintaining accuracy in bookkeeping.
• Collaborated with auditors to ensure compliance with financial regulations, and tax reporting requirements.
• Filed Goods and Services Tax (GST) returns on the GST portal, ensuring timely and accurate submission.