Nishant Chadha
New Delhi
Summary
Results-oriented inside sales professional with 9+ years of experience in the IT industry, specializing in new client acquisition, business development, and account management. Skilled in identifying growth opportunities, building strong client relationships, and driving revenue through strategic sales initiatives. Adept at managing international and regional sales, leveraging data-driven insights, and optimizing sales pipelines for sustained success. A proactive communicator with a customer-first approach, dedicated to delivering value-driven solutions. Seeking to contribute expertise in inside sales and business development to drive business growth and market expansion.
Overview
10
10
years of professional experience
Work History
Associate Lead-Sales & Marketing
Nagarro
Gurugram
06.2017 - Current
- Executed numerous global campaigns across diverse regions, including the USA, Middle East, and Asia-Pacific
- Formulated business partnerships utilizing both cold and warm techniques
- Successfully acquired the inaugural Australian Salesforce client for Nagarro, generating revenue exceeding 170k AUD
- Demonstrated an in-depth understanding of company services to offer high-level expertise to clients
- Conducted negotiations for contracts and secured sales with both new and existing clients
- Engaged with C-level executives for B2B sales initiatives
- Conducted competitor analysis to inform strategic decision-making
- Delivered first-level corporate overview presentations during introductory calls
- Pre-qualified business opportunities using the BANT criteria (Budget, Authority, Need, Timeline)
- Monitored social media and online sources for industry trends
- Collaborated closely with the CRM team to execute campaigns in Australia and the United States
- Contributed to the Dreamforce project
Business Development Associate
Daffodil Software Ltd.
Gurugram
09.2015 - 05.2017
- As an International Business Development Associate at Daffodil Software, I orchestrated the comprehensive cycle of client analysis, gaining profound insights into their unique requirements
- Conducted meticulous customer profile analysis and research, significantly elevating customer satisfaction and amplifying repeat business opportunities
- Orchestrated the successful closure of a deal valued at $20,000 within the initial 6 months
- Consistently generated high-quality leads, crafted robust pipelines, and demonstrated a commendable track record of finalizing 8-10 sales annually
- Cultivated enduring customer relationships, ensuring sustained client retention and unwavering loyalty
- Spearheaded target market analysis, devising effective strategies, orchestrating campaigns, facilitating project discussions, preparing compelling proposals, and adeptly handling negotiations
- Oversaw deal negotiations, streamlined invoicing processes, and meticulously followed up on payments
- Fostered seamless communication between the technical department and clients, ensuring a clear understanding of project requirements
- Proactively engaged with customers, employing sophisticated suggestive selling techniques to catalyze sales and enhance service delivery
Education
MBA - Marketing
IMT
Ghaziabad01.2017
BBA - Business Management
IP University
Delhi01.2014
Skills
- Sales Enablement – Utilizing tools, training, and content to empower sales teams
- Solution-Oriented Selling – Addressing customer pain points with value-driven approaches
- Strategic Account Management – Building and maintaining long-term client relationships
- Lead & Demand Generation – Leveraging AI, automation, and targeted outreach
- Sales Pipeline Management – Optimizing deal flow and revenue forecasting
- Client Relationship Management – Strengthening trust and engagement
- Social Selling & Personal Branding – Using LinkedIn and digital platforms for outreach
- Data-Driven Sales – Utilizing CRM insights for smarter decision-making
- Omnichannel Communication – Engaging prospects across multiple digital channels
- Account-Based Marketing (ABM) – Personalizing outreach for high-value accounts
- AI-Powered Prospecting – Enhancing efficiency with AI-driven lead scoring
- Contract Negotiations – Closing deals with a win-win approach
Timeline
Associate Lead-Sales & Marketing
Nagarro
06.2017 - Current
Business Development Associate
Daffodil Software Ltd.
09.2015 - 05.2017
MBA - Marketing
IMT
BBA - Business Management
IP University
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