Summary
Overview
Work History
Education
Skills
Certification
Projects
Languages
Timeline
Generic

Nishant Dodiya

Ghatlodiya

Summary

To leverage my certifications in Project Management and Business Intelligence, combined with my technical skills and professional experience, to contribute to innovative projects at leading technology companies like Google or IBM. Seeking to utilize my expertise in data analytics and project management to drive business success and career growth. To work with maximum potential in a challenging and dynamic environment, with an opportunity of working with diverse group of people and enhancing my professional skills with learning and experience for career growth. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.

Overview

1
1
Certification

Work History

Customer Support Staff in Networking Solutions

Wipro IT Solutions
Ahmedabad
  • Assisted in network troubleshooting and customer support, contributing to a 15% reduction in support ticket resolution time
  • Participated in a project to streamline network operations, gaining hands-on experience in project management.
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Collaborated closely with team members to achieve project objectives and meet deadlines.
  • Managed inventory and supplies to ensure materials were available when needed.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.

Education

Bachelor of Engineering - Computer Engineering

SALITER
Ahmedabad

Skills

  • MS Project
  • Jira
  • Trello
  • Google Data Studio
  • Power BI
  • SQL
  • Python
  • Google Analytics
  • Advanced Excel
  • Java
  • JSP
  • HTML5
  • JavaScript
  • MySQL
  • Oracle
  • AWS
  • EC2
  • S3
  • RDS
  • Lambda
  • JDBC-ODBC
  • JSTL
  • MVC
  • Eclipse
  • NetBeans
  • MS-Office
  • Google Docs
  • VAS
  • Fundamentals In Chat GPT
  • IBM Quantum Computing Basics
  • Linguistically Proficient
  • Analysis Of Vast Amount Of Data Through Data Analytics
  • Remote Office Availability
  • Team Management
  • Social Perceptiveness
  • Research
  • Communication
  • Attention to Detail
  • Analytical and Critical Thinking
  • Teamwork and Collaboration

Certification

  • Google Data Analytics Advance Level Certifications.
  • Business Intelligence Foundations By Google Certifications.
  • Project Management By Google Inc.

Projects

Hotel Management System, Java, MySQL, Managed details of rooms, customers, and bookings, enhancing administrative efficiency by 30%. Online Result Portal, MySQL, JSP, HTML, JavaScript, Developed a web application to streamline result management, reducing manual entry errors by 40%. Alexa for Hospitality, MySQL, Java, HTML, CSS, JavaScript, jQuery, Bootstrap, AWS, Created a virtual assistant for hotel guests, improving guest service satisfaction scores by 25%. Implemented admin authentication and security features, ensuring data integrity.

Languages

Gujarati
First Language
English
Advanced (C1)
C1
Hindi
Advanced (C1)
C1
Urdu
Elementary (A2)
A2

Timeline

Customer Support Staff in Networking Solutions

Wipro IT Solutions

Bachelor of Engineering - Computer Engineering

SALITER
Nishant Dodiya