Summary
Overview
Work History
Education
Skills
Certification
Project 1: YouTube Social Media Management Tool
Project 2: Marine Infrastructure Desktop Application
Project 3: Mobile App Development for Kenyan Market
Project 4: Hospital ERP Development (Canada)
Passions - Hobbies Interests
Timeline
Generic

Nishant Jaiswal

Indore

Summary

Results-driven Project Manager and Client Services professional known for unparalleled productivity and efficiency in task completion. Specialize in strategic planning, client relationship management, and team leadership. Excel in communication, problem-solving, and adaptability, ensuring projects meet deadlines while exceeding client expectations.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Project Manager, Client Services

Cyber Infrastructure Pvt. Ltd
Indore
03.2019 - Current
  • Led cross-functional teams to successfully deliver complex IT solutions, consistently meeting or exceeding project objectives related to scope, schedule, budget, and quality.
  • Managed the full project lifecycle, from initiation and planning through execution, monitoring, control, and closure, ensuring seamless transitions and successful outcomes.
  • Developed and implemented robust project management methodologies and best practices, enhancing team efficiency and overall project productivity.
  • Drove project success by establishing clear objectives, defining deliverables, and creating detailed project plans, roadmaps, and timelines.
  • Successfully managed multiple projects simultaneously, effectively prioritizing tasks, allocating resources, and resolving conflicts to ensure timely completion.
  • Collaborated extensively with stakeholders, including project sponsors, business leaders, customers, and IT teams, to deeply understand business needs and translate them into actionable project requirements.
  • Fostered strong, collaborative relationships with all project stakeholders, ensuring alignment, transparency, and effective communication throughout the project lifecycle.
  • Conducted regular project status updates and prepared comprehensive reports for stakeholders, clearly communicating progress, risks, and key decisions.
  • Ensured effective communication among project team members, stakeholders, and sponsors, facilitating timely information exchange and decision-making.
  • Proactively identified, assessed, and mitigated potential project risks, developing contingency plans to ensure project continuity and success.
  • Managed project budgets with meticulous attention, ensuring optimal resource utilization and cost minimization while maintaining high-quality deliverables.
  • Developed and executed comprehensive project resource plans, ensuring adequate allocation of human and technical resources to meet project demands.
  • Implemented rigorous quality assurance processes and coordinated with QA teams to ensure all project deliverables met business requirements and high-quality standards.
  • Managed project risks, issues, and dependencies, ensuring their timely identification and resolution.
  • Coordinated effectively with vendors and external partners to ensure the timely and quality delivery of goods, services, and technical solutions.
  • Managed comprehensive project documentation, including project plans, meeting minutes, status reports, and technical specifications, maintaining accuracy and accessibility.
  • Conducted thorough post-project reviews to identify lessons learned, evaluate project performance, and drive continuous improvement in future initiatives.
  • Developed and implemented project management tools and templates to standardize processes and improve operational efficiency.
  • Ensured strict compliance with organizational policies, procedures, and regulatory requirements.

Project Coordinator

Cyber Infrastructure Pvt. Ltd
Indore
08.2015 - 03.2019

  • Managed and streamlined project workflows to ensure timely and within-budget delivery of diverse initiatives.
  • Developed and meticulously maintained comprehensive project plans, timelines, and milestones, optimizing project tracking and stakeholder visibility.
  • Orchestrated cross-functional collaboration among internal teams and external stakeholders to achieve project objectives.
  • Generated and tracked essential project documentation, reports, and dashboards, providing clear, data-driven insights into project status and performance.
  • Facilitated effective communication among project teams, stakeholders, and vendors to ensure alignment and prompt issue resolution.
  • Specialized in coordinating the delivery of innovative IT solutions within a dynamic, technology-focused environment.

  • Achieved 100% client satisfaction by proactively collaborating on diverse projects and ensuring their successful execution.
  • Contributed to $2 million USD in annual revenue through effective business lead generation and pipeline management.
  • Developed and executed targeted sales strategies, resulting in a consistent 20% quarterly growth.
  • Conducted thorough market analysis and competitor research to provide actionable insights for strategic business development and decision-making.
  • Cultivated strong client relationships, serving as a primary point of contact for project-related inquiries and updates.

  • Coordinated resource allocation and scheduling to optimize team efficiency and project timelines.
  • Identified and escalated potential risks and issues, collaborating with project managers to develop timely mitigation strategies.
  • Managed vendor communications and logistics to ensure the timely delivery of necessary goods and services.
  • Implemented and maintained project management tools and templates to enhance efficiency and standardization.

Education

BCA - Computer and Information Sciences

Sabarmati Teachers University
08.2013

Class 12th -

Gyanodaya Vidhyalaya
Indore
12.2007

Skills

  • Project management
  • Agile methodologies
  • User acceptance testing
  • Client relationship management
  • Performance optimization
  • Team leadership
  • Effective communication
  • Problem solving
  • Conflict resolution
  • Time management
  • Budget control
  • Coaching and mentoring
  • Quality assurance and control
  • Project planning and development

Certification

  • Certified Scrum Master (CSM)

Project 1: YouTube Social Media Management Tool

  • Spearheaded the development and launch of a social media management tool for YouTube, utilizing the Scrum framework to guide a 5-member cross-functional team.
  • Achieved a 30% improvement in sprint velocity through effective Scrum implementation and continuous process optimization.
  • Facilitated user training sessions for diverse software modules, ensuring successful adoption and proficiency among end-users.
  • Coordinated agile release planning and managed workshops/training for over 50 stakeholders, ensuring alignment and clear communication.

Project 2: Marine Infrastructure Desktop Application

  • Designed and implemented a scalable Scrum framework across 10 distributed teams for the development of a critical desktop application for marine infrastructure.
  • Reduced testing time by 50% through the successful implementation of automated testing strategies, significantly accelerating release cycles.
  • Coordinated comprehensive agile release planning to ensure seamless integration and deployment of complex functionalities.
  • Delivered targeted user training sessions to ensure effective system utilization and knowledge transfer.

Project 3: Mobile App Development for Kenyan Market

  • Led the end-to-end development of a mobile application for the Kenyan market, establishing and implementing a robust Scrum framework for 10 development teams.
  • Achieved a 50% reduction in testing time by successfully integrating automated testing methodologies into the development lifecycle.
  • Orchestrated agile release planning to ensure timely and coordinated deployment of new features and updates.
  • Managed user acceptance testing for various user roles, ensuring the application met diverse user needs and quality standards.

Project 4: Hospital ERP Development (Canada)

  • Managed the development of a comprehensive Hospital ERP system for the Canadian market, significantly contributing to enhanced operational efficiency.
  • Facilitated a critical cloud migration, resulting in improved system scalability and a 30% reduction in infrastructure costs.
  • Coordinated and delivered extensive user training sessions for various software modules, ensuring smooth adoption across hospital departments.
  • Oversaw pre-go-live activities, including internal pilot testing, to validate system readiness and minimize deployment risks.

Passions - Hobbies Interests

  • Organising and participating in book clubs
  • Playing cricket and snooker
  • Public speaking

Timeline

Project Manager, Client Services

Cyber Infrastructure Pvt. Ltd
03.2019 - Current

Project Coordinator

Cyber Infrastructure Pvt. Ltd
08.2015 - 03.2019

BCA - Computer and Information Sciences

Sabarmati Teachers University

Class 12th -

Gyanodaya Vidhyalaya

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Nishant Jaiswal