Certified Scrum Master with 7 years of experience seeking a challenging position in a dynamic organization. Proven track record of successfully leading teams in developing high-quality software solutions on time and within budget. Skilled in multiple Agile methodologies, stakeholder management and sprint planning. Highly organized in managing complex projects with multiple deadlines. Creative and analytical problem-solving skills and ability to quickly learn and adapt to new and challenging scenarios. Experienced in working in a diverse, fast paced environment with ability to lead with style and follow with reliability. Repeatedly demonstrated ability to proficiently communicate (written & oral) technical details to business and non-technical audience. Well-versed in building positive relationships with customers and other stakeholders. Strong requirements gathering, scope development and inventory coordination abilities. Skilled at overseeing complex, high-value technical projects with excellent planning competencies.
Overview
7
7
years of professional experience
2
2
Certificates
2
2
Languages
7
7
years of post-secondary education
Work History
Scrum Master
Atos
07.2022 - Current
Lead 2 Scrum Teams of 12 members to streamline a multifaceted compliance project
As a Scrum master, I lead the delivery of all sprints and interaction with product owners
Facilitated and participated in Sprint planning, design, and estimation
Monitored and track progress, prepare status reports, resolve issues, coordinate tasks, and activities directed toward completing the project goals
Closely worked with product owners to ensure understanding of user stories and keeping the backlog groomed
Monitored the Sprint Burndown and Conducted daily SCRUM calls and reviews of the developed products, encouraging open communication in the team
Facilitated sprint planning, retrospective, and sprint demos
Assisted with and remove impediments for the support of local and remote personnel
Publicized the team's progress and successes to make sure they are highly visible to the product owners and stakeholders
Build a strong and lasting relationship with Stakeholders for helping teams to deliver the right thing, at the right time
Coached and mentored team members on Agile methodologies to promote continuous improvement and enhance team performance
Collaborated with stakeholders to prioritize product backlog items and ensure alignment with project objectives
Worked closely with product owners to refine product backlog and ensure timely delivery of high-quality products
Monitored project progress and provided regular status updates to stakeholders to ensure transparency and maintain trust
Conducted Agile assessments to identify areas for improvement and develop strategies to enhance Agile practices.
Coached teams in Agile practices and provided necessary training to create positive mindset to Agile methodologies.
Managed product backlog and supported Scrum framework for monthly sprint releases.
PMO
Capgemini Technology Services India Ltd
12.2020 - 06.2022
Allocate resources effectively across all projects, by managing priorities based on timelines, budgets, resource loads and what-if analysis information and accordingly providing the right resources, at the right time
With regards to project governance, I set policies, regulations, functions, processes, and procedures that define the establishment, management and control of projects, programs, or portfolios
Responsible for gathering of relevant project data and must produce information to be presented for review by the management
Based on updates by project managers related to a single or multiple projects, I was responsible for tracking the overall status of those projects
Managing the project delivery PLC/SDLC methodology, framework and related tools and templates, as well as supporting the Risk/Finance Delivery PMO by embedding a Knowledge Management framework
Assisted project managers in coordinating project activities, ensuring adherence to project schedules and budgets
Supported the development and maintenance of project documentation, including project plans, risk registers, and status reports
Assisted in tracking project progress, identifying issues, and facilitating their resolution
Maintained effective communication channels among team members and stakeholders
Assisted in organizing and facilitating project meetings, workshops, and discussions
Prepared and presented project dashboards and reports to communicate project status and key metrics
Contributed to continuous improvement initiatives, identifying areas for enhancement in project management processes
Provides immediate response and coordination aimed at minimizing the duration of service interruptions
Provided administrative support to the PMO team, assisting in project coordination activities
Assisted in maintaining project documentation, including project plans, meeting minutes, and action item trackers
Contributed to the preparation of project status reports and presentations
Assisted in organizing and scheduling project meetings and workshops
Supported the implementation and adoption of project management tools and software
Assisted in conducting data analysis and generating reports to support decision-making
Established project governance frameworks and standardized agile processes to ensure consistency and alignment with strategic goals
Coached and mentored project teams, product owners, and scrum masters on agile principles, roles, and ceremonies.
Assessed operant systems for efficiency and functionality, providing written suggestions on enhancements needed to meet operational goals.
Scrum Master
Capgemini Technology Services India Ltd
01.2017 - 11.2020
Assisted the Scrum Master in facilitating Agile ceremonies, backlog grooming, and sprint planning
Supported the team in adopting Agile practices, ensuring adherence to Scrum principles and effective collaboration
Collaborated with the product owner and stakeholders to refine and prioritize the product backlog
Monitored sprint progress, updated the team's Kanban board, and communicated project status to stakeholders
Participated in daily stand-ups, identifying, and resolving impediments to maintain a smooth development process
Assisted in organizing and conducting retrospective meetings to gather feedback and drive process improvements.
Planned Agile best practices and encouraged team cohesion, overcoming impediments, and hurdles to productivity.
Evangelized Agile as strategic asset of culture and business value.
Application Support / Senior Software Engineer
Capgemini Technology Services India Ltd
12.2016 - 01.2017
Monitoring of the pending transactions and connecting with the user to get it processed
Monitoring files which are sending to us directly by the clients after the transaction is closed
Had direct communication with Clients in case of a major issue
Have a good hands-on experience on ServiceNow ticketing tool
Worked on Building up SOP as per new scenario
Worked on testing functionalities as per user requirements
Worked closely with the Leads to discuss various ideas/solutions, issues, and timelines
Encouraged the identification and implementation of innovative ideas to yield effort savings
Participated in requirement gathering through various meetings and interactions with the Leads.
MS Excel, MS Word, MS Power Point, MS Outlook, ServiceNow, JIRA and Agility V1, Scrum Master, Agile Methodologies, SQL
Designation
Scrum Master/PMO
Company Name
Atos
Email Id
nishantsmartboy3@gmail.com
Accomplishments
Collaborated with team of 12 in the development of Freight collection of duties and taxes for goods imported to Canada.
Implemented Agile best practices to increase team engagement, productivity, and delivery quality, resulting in an improvement in overall team performance.
Conducted workshops, training sessions, and one-on-one coaching to educate and motivate team members,
resulting in best adoption rate of Agile practices across teams