Summary
Overview
Work History
Education
Skills
Certification
Languages
Affiliations
Accomplishments
References
Timeline
Generic

Nishant Kumar

Mohali

Summary

Implementation Project Manager with a proven success in delivering end-to-end SaaS and payment system rollouts. Skilled in API integration, system configuration, UAT coordination, and cross-functional execution. Adept at translating complex requirements into structured, scalable solutions, while fostering strong stakeholder alignment. Actively contributing to PMO-led process improvements, and exploring AI-driven approaches to enhance delivery efficiency. Presently, preparing for the PMP® certification.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Team Lead PMO

Paymentus
Mohali district
12.2023 - Current
  • Mentor and coach team members to enhance their project management skills and professional development.
  • Identify inefficiencies and bottlenecks, and implement solutions to improve project delivery efficiency.
  • Conduct project audits and reviews to assess compliance, and identify areas for improvement.
  • Drive initiatives to enhance the maturity and effectiveness of the PMO function.

Implementation Project Manager

Paymentus
Mohali district
12.2021 - Current
  • Leading end-to-end client implementations from kickoff to go-live, ensuring smooth onboarding, and delivery.
  • Scheduling kick-off meetings, managing the project internally, and communicating with customers frequently during the project's lifespan.
  • Responsible for managing all aspects of project implementation.
  • Formulate project plans, create user stories, and monitor and summarize the progress of the project.
  • To prepare project status reports for top management.
  • To identify roadblocks and initiate action for the implementation and completion of tasks.
  • Using Agile management techniques to carry out project implementation.
  • Identify and allocate resources, including project team members, vendors, and third-party partners.
  • Provision and configure UAT and production environments using internal deployment tools, managing system settings, environment variables, and pre-release testing.

Project Facilitator

Paymentus
Mohali district
12.2020 - 12.2021
  • Maintain project documentation, including plans, reports, and records.
  • Assist in implementing changes to the project scope, schedule, or requirements.
  • Proactively suggest process improvements and best practices to enhance project efficiency and effectiveness.
  • Identify potential risks and issues that may impact project delivery.
  • Document the meeting minutes, action items, and decisions made during project meetings.

Project Manager

JungleWorks
Panchkula
01.2020 - 12.2020
  • Lead project execution according to the defined project plan and schedule.
  • Monitor project progress, track key performance indicators (KPIs), and report on project status to stakeholders.
  • Implement quality assurance processes and standards to ensure the functionality and reliability of the SaaS solution.
  • Manage changes to project scope, schedule, and requirements throughout the project lifecycle.
  • Proactively manage project issues, escalate as needed, and implement corrective actions to minimize the impact on project delivery.
  • Contributed to the delivery and configuration of mobile app-based solutions, including environment setup, API integration, and user acceptance testing.

Business Development Manager

Shreetech Life Sciences Pvt. Ltd. (Lovibond Company)
Chandigarh
04.2016 - 05.2018
  • Conducted in-depth market research to identify and qualify high-value prospects, converting them into active sales inquiries and revenue-generating opportunities.
  • Partnered with sales and operations teams to implement client feedback loops, leading to improvements in onboarding and post-sales engagement.
  • Built and nurtured strong, long-term relationships with both B2B and B2C clients, ensuring alignment between client goals and business solutions.

Technical Marketing Engineer

Indo Farm Equipment Ltd.
Baddi
12.2014 - 02.2016
  • Identified and engaged target customers through market mapping and lead qualification, building a robust pipeline, and contributing to sustained revenue growth.
  • Spearheaded sales and marketing efforts for the Pick-n-Carry Hydraulic Mobile Crane segment, focusing on client acquisition and long-term relationship management in the B2B, and industrial sectors.
  • Cultivated strong relationships with key decision-makers in the construction, logistics, and heavy equipment domains to expand market share and brand visibility.

Education

Master of Business Administration | Regular Program - Information Systems & Marketing

Thapar Institute of Engineering & Technology
Patiala
07.2020

Bachelor's degree - Mechanical Engineering

Punjab Technical University
Derabassi
07-2014

XII (Non-Medical) -

CBSE
Chandigarh
07-2010

X - CBSE

Manav Mangal School
Panchkula
06-2008

Skills

  • End-to-end implementation delivery
  • Api integration and Postman testing
  • Client onboarding and stakeholder alignment
  • Environment configuration (UAT/PROD)
  • Technical solutioning and system setup
  • Release management and go-live support
  • Project governance and risk mitigation
  • Platform implementation (SaaS and payment systems)
  • Salesforce, Jira, Confluence, and internal tooling
  • Requirements and scope definition
  • Project management
  • Agile methodologies
  • Risk assessment
  • Team leadership

Certification

  • Generative AI overview for project managers
  • Kickoff predictive badge from PMI
  • Paymentus AI Hackathon 2025
  • How to be an effective leader from TIET
  • Project Management Foundations Requirements (LinkedIn Learning)
  • Aws builders online series

Languages

Hindi
First Language
English
Proficient (C2)
C2
Punjabi
Intermediate (B1)
B1

Affiliations

  • Preparing for PMP® certification and exploring AI applications in project delivery
  • Contributing to PMO process improvements and implementation frameworks
  • Practicing fitness and reading regularly to maintain focus and personal growth

Accomplishments

  • Recognized by leadership for independently managing high-stakes implementations under tight timelines
  • Selected to contribute to PMO evolution, supporting scalable onboarding frameworks, and delivery health models
  • Consistently rated highest in team-level feedback for balancing technical clarity, client trust, and smooth execution

References

References available upon request.

Timeline

Team Lead PMO

Paymentus
12.2023 - Current

Implementation Project Manager

Paymentus
12.2021 - Current

Project Facilitator

Paymentus
12.2020 - 12.2021

Project Manager

JungleWorks
01.2020 - 12.2020

Business Development Manager

Shreetech Life Sciences Pvt. Ltd. (Lovibond Company)
04.2016 - 05.2018

Technical Marketing Engineer

Indo Farm Equipment Ltd.
12.2014 - 02.2016

Master of Business Administration | Regular Program - Information Systems & Marketing

Thapar Institute of Engineering & Technology

Bachelor's degree - Mechanical Engineering

Punjab Technical University

XII (Non-Medical) -

CBSE

X - CBSE

Manav Mangal School

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