Nishant Kumar
Manager Logistics
Gurgaon,HR
Summary
Experienced Logistics Manager proficient at monitoring operational pulse to deliver relevant information to all major internal customers and stakeholders. Accustomed to working with multiple entities to achieve business goals for logistics efficiency, cost containment and contract integrity. Works quickly and maintains focus while providing top-notch customer service.
Overview
2026
2026
years of professional experience
2
2
Languages
Work History
Manager Logistics
Essentially Nothing Pvt. Limited
6 2024 - Current
- Managing B2B logistics for Nothing and CMF products pan-India.
- Monitored logistics performance, and identified improvement opportunities.
- Negotiated transportation and logistics contracts to reduce shipping costs.
- Maintained detailed records of deliveries for company tracking and customer reference purposes.
- Maintained up-to-date knowledge of import/export regulations, ensuring full compliance in all transactions.
- Reduced shipment delays with proactive communication between international suppliers and transportation partners.
- Handling all import compliance (BIS, WPC). Before the shipment arrives, ensure smooth clearance at the airport.
- Developed strong relationships with vendors, leading to improved pricing and service levels.
- Managed logistics budgets and forecasting to achieve cost-effective operations.
- Improved on-time delivery rates by optimizing transportation routes and scheduling.
Deputy Manager- Logistics
Oppo Mobiles India Private Limited
09.2022 - 06.2024
- Responsible for procurement, supply, and logistics planning.
- Management of import/export shipments.
- Distribution of goods as per the supply plan received from the PMC.
- Management of spare parts delivery from the factory to the warehouse.
- Vendor management.
- Improved team efficiency by streamlining processes and implementing innovative management strategies.
- Identified areas for improvement within the department, implementing strategic initiatives to address gaps in performance, or resources.
- Collaborated with cross-functional teams to drive business growth and achieve corporate objectives.
- Independently managed B2C operations for Oppo and OnePlus.
- Identified areas for improvement within the department, implementing strategic initiatives to address gaps in performance, or resources.
- Started the pilot project of 3-hour delivery for OnePlus.in.
- Started the pilot project for next-day delivery for Oppo.in and Oneplus.in.
- Enhanced employee performance by providing regular feedback, coaching, and training opportunities.
Operations Specialist
Realme Mobile
12.2019 - 05.2022
- In-depth analysis of the performance of WH, FM operations, and last-mile operations.
- Responsible for improvement in performance metrics – order processing, delivery, forward and reverse, and RTO, pre-ship cancellation, lost, and damaged shipments.
- 3PL Warehouse Management.
- Realme.com Logistics KPI monitoring: plot trends and identify key insights.
- Oversaw day-to-day operations, delegating tasks appropriately to ensure a smooth workflow and timely completion of projects.
- Oversaw day-to-day operations, delegating tasks appropriately to ensure a smooth workflow and timely completion of projects.
- Analyzed data to identify trends and make informed decisions, driving continuous improvement in operations.
- Implemented necessary changes in response to shifting business needs, maintaining a proactive approach to problem-solving.
- Cultivated positive relationships with vendors to deliver timely, cost-effective supply of services and materials.
- Reduce the RTO trend from 23% to 12%.
Deputy Manager Operations & Logistics
Mogli Labs India Pvt. Ltd
03.2017 - 12.2019
- Responsible for all warehouse operations in terms of First Mile planning and delivery, and Last Mile dispatch.
- Fleet Management.
- Management of White- and Blue-Collar Employees
- Procurement of Packing Material at Best Prices.
- Vendor Coordination
- Improved team efficiency by streamlining processes and implementing innovative management strategies.
- Identified areas for improvement within the department, implementing strategic initiatives to address gaps in performance or resources.
- Collaborated with cross-functional teams to drive business growth and achieve corporate objectives.
- Increased customer satisfaction levels by developing targeted strategies to address client concerns effectively.
- Managing CapEx and OpEx for the warehouse.
- Taking care of vendor inventory lying in our warehouse.
Senior Executive Supply Chain
Den Snapdeal Tv-Shop
01.2016 - 03.2017
- Responsible for all warehouse operations in terms of First Mile planning and delivery, and Last Mile dispatch.
- Fleet Management
- Management of White- and Blue-Collar Employees
- Procurement of Packing Material at Best Prices
- Vendor Coordination
- Boosted operational efficiency through the implementation of lean principles, resulting in reduced waste and improved production timelines.
Assistant Manager Operations
Teleperformance
04.2013 - 08.2015
- Managing top clients like India Times Shopping and Micromax YU.
- Team performance evaluation and feedback.
- Coordinating with the CS team regarding a specific customer-related query on a priority basis.
- Monitoring calls daily to improve customer service.
- Evaluated operational metrics regularly to identify areas for improvement, and implement corrective actions accordingly.
- Improved customer satisfaction rates by closely monitoring service quality and addressing issues promptly.
- Managed daily staff scheduling, ensuring optimal coverage during peak hours, while minimizing labor costs.
- Responsible for controlling shrinkage and attrition.
Education
B. Com - Commerce
Agarwal College
Jaipur, India05-2013
High School Diploma -
BSEB Board
Samastipur05-2009
High School Diploma -
CBSE
Samastipur05-2007
Skills
Supply Chain Logistics
B2B Logistics
E-commerce Operations
Order Life Cycle Management
Inventory Management
Contract Negotiation
Import/Export
Documentation
Compliance
B2C & D2C Operations
Fleet Management
Procurement
Personal Information
Timeline
Deputy Manager- Logistics
Oppo Mobiles India Private Limited
09.2022 - 06.2024
Operations Specialist
Realme Mobile
12.2019 - 05.2022
Deputy Manager Operations & Logistics
Mogli Labs India Pvt. Ltd
03.2017 - 12.2019
Senior Executive Supply Chain
Den Snapdeal Tv-Shop
01.2016 - 03.2017
Assistant Manager Operations
Teleperformance
04.2013 - 08.2015
Manager Logistics
Essentially Nothing Pvt. Limited
6 2024 - Current
B. Com - Commerce
Agarwal College
High School Diploma -
BSEB Board
High School Diploma -
CBSE