Nishant Kumar Sharma

Automated Archival Platform | Dec 2023 – Feb 2025

Business Outcome:-

• Enabled enterprise-wide GDPR-compliant archival for SharePoint content, eliminating audit exposure caused by inconsistent retention and manual handling.

Operational Improvement:-

• Reduced manual archival effort by ~60% by automating previously human-dependent workflows, improving audit traceability and consistency across sites

Decision Ownership:-

• Defined Azure-native, retention-aware architecture to handle high-volume SharePoint data while ensuring scalability and regulatory compliance

• Established centralized observability standards, enabling faster issue detection and improved incident response for production workloads

Nepis Migration Project | Dec 2021- Dec 2023

Business Outcome:-

• Eliminated compliance and security risk by migrating from plaintext credential storage to centralized secret management, aligning with enterprise security and audit requirements
• Enabled secure, scalable cloud adoption by establishing API-driven secret access for microservices

Operational Improvement:-

• Removed manual secret handling and hardcoded credentials, improving audit readiness and reducing operational security exposure
• Enabled automated secret rotation and centralized visibility, improving reliability and reducing production incidents related to credential issues

Decision Ownership:-

• Defined end-to-end security architecture for NEPIS integration across microservices, ensuring consistency and scalability
• Selected AES-based encryption and TLS-secured communication to balance security strength, performance, and enterprise standards
• Collaborated with DevOps to standardize deployment, monitoring, and rotation policies, ensuring production-ready operations.

COSAC Retail Financing Platform | Jun 2020 – Oct 2020

Business Outcome:-

• Enabled point-of-sale consumer financing for retail purchases, improving customer affordability and increasing conversion for high-value goods (e.g., furniture)
• Supported business expansion into financing-led retail, aligning technology with revenue and growth objectives.

Operational Improvement:-

• Standardized loan eligibility, approval, and transaction workflows, reducing manual intervention and processing delays
• Improved system reliability and consistency across retail transactions by centralizing core business logic.

Decision Ownership:-

• Designed modular, service-oriented architecture to separate retail transactions, loan processing, and integrations
• Defined secure transaction flows to handle financial data and customer information safely
• Established scalable application foundation to support future partners, stores, and financing products

Project Manager | Techzis Technologies | Sept 2018 – Dec 2018

Business Outcome:-
• Enabled end-to-end digital travel booking (search → booking → payment), improving customer experience and booking efficiency

Decision Ownership:-
• Oversaw customer journey orchestration across flights, hotels, and packages, ensuring functional completeness and reliability
• Coordinated delivery across teams to meet time-bound business objectives

Enterprise Chatbot Platform

Technical Lead | Liquidhub Analytics (Capgemini Invent) | Oct 2017 – Sept 2018

Business Outcome:-
• Improved customer engagement and response efficiency through conversational automation

Decision Ownership:-
• Defined chatbot interaction flows and backend integration strategy
• Ensured scalable design to support multiple use cases and user volumes

Pipetrack Platform

Senior Associate | Petro IT | Jun 2016 – Oct 2017

Business Outcome:-
• Supported pipeline tracking and operational visibility for enterprise oil & gas workflows

Decision Ownership:-
• Contributed to system design ensuring data consistency and reliability across operational pipelines
• Enabled structured data flow to support reporting and operational decision-making

Browser Cleaner Utility

Senior Software Engineer | Systweak | Oct 2014 – May 2016

Business Outcome:-
• Improved end-user system performance and stability through automated cleanup utilities

Decision Ownership:-
• Designed modular components to ensure safe execution and maintainability
• Balanced performance optimization with user system safety

Software Developer | Winrogs | Mar 2010 – Feb 2014

Business Outcome:-
• Supported fund administration and hedge fund operations, enabling accurate financial data management

Decision Ownership:-
• Contributed to core system modules handling sensitive financial workflows
• Ensured data integrity and reliability for long-running financial processes