Nishant Mahajan
Delhi
Summary
Detail-oriented Fraud/AML Analyst with a proven track record in KYC and CDD. Skilled in suspicious activity report writing and escalation management, ready to enhance compliance processes and drive effective investigations. Proactive AML professional with strong adaptability and analytical skills. Experienced in conducting detailed investigations and collaborating with regulatory bodies. Committed to delivering thorough customer due diligence and ensuring compliance with industry standards.
Overview
3
3
years of professional experience
Work History
Utilities Inusrance
EXL India Pvt.ltd
06.2024 - Current
- Validated details of deceased individuals to ensure accurate processing.
- Conducted beneficiary additions and verified payment statuses, including benefit amounts.
- Reversed payments received post insured's death when necessary.
- Prepared and sent condolence letters to families of the deceased.
- Distributed and assigned workloads effectively among team members.
- Reviewed obituary details to confirm information about the deceased.
- Managed aged tasks, ensuring timely and accurate completion.
- Updated participant accounts with vital information such as address and date of birth.
- Quality checking of the work that is completed by team members.
- Conducting discussion with the team regarding new updates or new process guildelines recieved from the client.
- Creating inventory report in excel sheet regarding completed, Day-2 tasks and on hold voulme of the entire day and share the compiled data with the manager via email.
Associate
IEnergizer pvt. ltd.
06.2022 - 05.2024
- Investigated claims by analyzing reports and conducting interviews with involved parties.
- Communicated claim status updates to clients through various channels effectively.
- Maintained organized records of all claims and related communications for reference.
- Resolved customer inquiries and concerns regarding claim status or requirements promptly.
- Utilized claims management software to track progress and ensure timely processing.
- Processed requests for additional documentation from customers in a timely manner.
- Calculated benefit payments based on policy terms, coverage limits, and applicable regulations.
- Assisted customers in filing new insurance claims and provided status updates on existing ones.
- Maintained detailed records of all claim activities including correspondence, decisions, payments.
- Reviewed customer insurance claims to ensure accuracy and completeness of information.
- Collaborated with customers to gather necessary documentation for claim processing.
- Reviewed insurance claims for accuracy and compliance with company policies.
Education
Bachelor of Commerce - B.COM
Subharti University
Uttar PradeshHigher Secondary Certificate - Commerce
Seth Bhagwan Das SR. SEC. School
DelhiSecondary School Certificate
Geeta Bal Bharti Sr. Sec. School
Skills
- Adaptability and learning agility
- Escalation management
- Anti-money laundering (AML)
- Know your customer (KYC)
- Customer due diligence (CDD)
- Suspicious activity report writing
- Team collaboration
- Critical thinking
- Transaction monitoring
- Politically exposed persons and sanctions screening
- Quality assurance and control
- Regulatory frameworks compliance
Languages
- English, Fluent
- Hindi, Fluent
Timeline
Utilities Inusrance
EXL India Pvt.ltd
06.2024 - Current
Associate
IEnergizer pvt. ltd.
06.2022 - 05.2024
Bachelor of Commerce - B.COM
Subharti University
Higher Secondary Certificate - Commerce
Seth Bhagwan Das SR. SEC. School
Secondary School Certificate
Geeta Bal Bharti Sr. Sec. School
Similar Profiles
VASHISHT NARAYAN SHARMAVASHISHT NARAYAN SHARMA
Assistant Manager at EXL SERVICE PVT.LTD.Assistant Manager at EXL SERVICE PVT.LTD.
Pakala AnuradhaPakala Anuradha
Senior Associate (Accounts Payable) at EXL Services Pvt.LtdSenior Associate (Accounts Payable) at EXL Services Pvt.Ltd
Bopanna M PBopanna M P
Cloud/App/Software Technical Support Analyst at Accenture Solutions India Pvt.Ltd, Accenture Solution India Pvt.LtdCloud/App/Software Technical Support Analyst at Accenture Solutions India Pvt.Ltd, Accenture Solution India Pvt.Ltd
Neha ShuklaNeha Shukla
Senior Associate- People @APAC at ArbolusSenior Associate- People @APAC at Arbolus
Rup MitraRup Mitra
Associate Consultant at CapgeminiAssociate Consultant at Capgemini