Summary
Overview
Work History
Skills
Accomplishments
Roles And Responsibilities
Personal Information
Otherresponsibilities
Hobbies and Interests
Disclaimer
Languages
Languages
Timeline
CustomerServiceRepresentative
Nishant Pal

Nishant Pal

North west Delhi

Summary

  • Incident Management
  • Access Control System
  • Fire Management
  • Investigations
  • Risk analysis and mitigation
  • Physical security management

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.

Experienced and dependable general worker with a proven track record of efficiently completing tasks in various settings. Skilled in manual labor, equipment operation, and maintaining a clean and organized workspace. Safety-conscious with a strong work ethic and the ability to adapt to different environments. Ready to contribute to a dynamic team and make a positive impact.

Motivated high school student with a track record of academic excellence looking for part-time work. Intends to develop professional work experience utilizing excellent communication and time management skills.

Overview

10
10
years of professional experience

Work History

Walsons Service India Pvt Ltd
06.2019 - 09.2022

Orion Secure
11.2017 - 04.2019

Walsons Service India Pvt Ltd
04.2012 - 11.2017

SIS India Pvt Ltd
09.2022

Skills

  • Corporate and residential security
  • Data Center Warehouse Security
  • Event security and crowd control
  • Loss Prevention and Mitigation
  • Business Writing
  • Incident Reports (IR)
  • Facility & Asset Protection
  • Counter-Terrorism Measures
  • VIP/Personal Protection
  • Criminal Investigations
  • Undercover Surveillance
  • CCTV Systems
  • Workplace Safety
  • Emergency response
  • Team collaboration

Accomplishments

  • Awarded/appreciated (R&R) Best Employee of the Year’s Award
  • Secondary, C.B.S.E., Delhi
  • Sr. Sec., C.B.S.E., Delhi
  • BCA, Sikkim Manipal University, Sikkim
  • P.G Diploma in Fire & Safety Management, NIFSE, Nagpur

Roles And Responsibilities

  • Access Control System C-CURE, LENEL-7.6 & CCTV monitoring (March Network)
  • Cards Managing (Printing, modification & Inventory)
  • Alarm Monitoring (Invalid Badge, Invalid Access Level, Inactive badge, Invalid card format, DFO, DHO & Duress alarm)
  • Access Door’s modification
  • Data Maintaining (Daily, Weekly, Monthly, Quarterly, half yearly and annually)
  • Incident management and Investigations
  • Managing Evacuation and fire drill
  • VESDA & WLD Panel monitoring
  • Handling PA Systems
  • Assist email and phone call
  • Reports
  • Event Management
  • Newsletter Publish

Personal Information

  • Father's Name: Shri Jagdish Singh
  • Date of Birth: 05/05/86
  • Gender: Male
  • Nationality: Indian
  • Marital Status: Married

Otherresponsibilities

  • Maintain report on daily, weekly, monthly, quarterly basis
  • Review of documents & registers
  • Handling Visitors Management
  • Handling all the security related vendors
  • Register all the complaints & requests
  • Prepare FHC, Fire Extinguisher, EHS, Key Audit on Weekly Monthly Basis

Hobbies and Interests

  • Like to meet & interact with new people
  • Listening Music
  • Love traveling to different places
  • Love to read Newspaper

Disclaimer

I hereby declare that the above written particulars are true to the best of my knowledge and belief.

Languages

Hindi, English, Hindi, English

Languages

English
Beginner
A1
Hindi
Beginner
A1

Timeline

SIS India Pvt Ltd
09.2022

Walsons Service India Pvt Ltd
06.2019 - 09.2022

Orion Secure
11.2017 - 04.2019

Walsons Service India Pvt Ltd
04.2012 - 11.2017
Nishant Pal