Nishant R Unnithan
Summary
Seeking for a Sr. Management position within a successful company, that can offer me challenges and allow personal development and effectively utilize my academic studies, skills and expertise in global alliances, strategic partnerships, Sales and key accounts management and make a positive contribution to the growth of organization.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Sr. Consultant
ATOS/Eviden
08.2018 - Current
- Company Overview: Website: http://www.atos.net
- Develop and execute global alliance strategies to enhance cybersecurity service offerings with primary focus on MDR solutions and drive revenue growth.
- Consistently achieve partner-assigned annual revenue targets while driving year-over-year growth of 10–15% through strategic account management, solution positioning, and proactive client engagement.
- Foster strategic relationships with technology partners, MSSPs, and cybersecurity vendors to deliver integrated security solutions focusing on MDR and XDR services.
- Lead GTM initiatives, co-marketing campaigns, and joint solution development with key cybersecurity partners.
- Spearhead partner enablement programs to enhance technical and sales capabilities, ensuring alignment with business objectives.
- Drive innovation in cybersecurity services, including threat intelligence, cloud security, and managed security offerings.
- Collaborate with internal teams, including product management, engineering, and sales, to ensure seamless service delivery.
- Monitor market trends and emerging threats to adapt strategies and maintain a competitive edge in cybersecurity services.
- Manage key cybersecurity partnerships to expand service capabilities and increase market penetration.
- Develop and implement partner training and certification programs to drive technical proficiency.
- Lead strategic negotiations with vendors to optimize service delivery and commercial terms.
- Define cybersecurity frameworks and best practices to enhance partner-led solutions.
- Contribute to thought leadership through industry events, webinars, and publications.
- Build positive working relationships with fortune 1000 clients and channel partners to maximize product sales within the customer base.
- Manage existing clients and partners and recruit new clients and partners for sales growth.
- Act as the strategic liaison with the Geo Spoc, proactively evangelizing new services and offerings to Sales and Pre-sales teams to drive awareness, alignment, and accelerated adoption across the region.
- Sales & Presales support on strategic deals and customer meetings/presentations. Promote value propositions like DFIR etc. Lead Customer Innovation Workshops and development of the associated collaterals with support from GPDs Trigger development of verticalized solutions. Sharing latest industry news and trends.
- Prepare comprehensive annual competitive analysis reports for DXC Technology, Sopra Steria, Telefónica, and Capgemini, highlighting strategic positioning, market trends, and performance benchmarks. Additionally, deliver weekly updates on the latest competitor news and industry developments to ensure timely insights and informed decision-making.
- Develop a global database of insurance providers offering cyber insurance, and proactively engaged with designated SPOCs and Client Engagement Partners (CEPs) to position DFIR (Digital Forensics and Incident Response) services for their clients, or to explore strategic partnerships for onboarding Atos as a preferred service delivery partner
- Managed inside sales and was responsible to convert queries to sales.
Sr. Manager Business development/Key Account Manager
RSS Offshore Solutions India Pvt Ltd.
08.2017 - 08.2018
- Company Overview: Website: http://www.rssoffshore.com
- Handling all major Key accounts of Bigg Lead (sister company of RSS)
- Bringing new Business on Board, charting potential revenue and profits from new line of business.
- Manage the overall sales operations, performance reporting, streamlining processes and systems wherever possible.
- Develop Business modules covering Sales and Revenue forecasts
- Manage overall expenses by negotiating with vendors and affiliates.
- Managing all operations of partner centers in order to achieve the revenue targets.
- Managing a team of 150+ agents, team leaders.
- Monitoring and enhancing KRA’s of sales team, training etc.
- Handling consumer complaints.
- Taking feedbacks from quality team to improve quality of agents, live call bargings.
- Developing Sales Strategies derived from data analysis.
- Managing KPI’s of the company.
- Ensure all sales closures are compliant as per company’s policies
- Monitor sales matrix through reports and presentations
- Communicate sales briefing and performance through meetings, reports etc
- Taking regular team hurdles and training to improvise quality and upscale revenue goals.
- Single handedly handled another firm under RSS umbrella known as Bigg Lead.
- Catering to all requirements of new and existing clients.
- To manage partnerships; maximizing potential income
- To devise creative and innovative campaigns using a range of innovative techniques
- To liaise with contacts, build and develop relationships
- To assist with the preparation of contractual agreements and ensure that these are fully adhered to
- Working with the Suppliers/Vendors/Partners, devise a detailed tailored plan that maximizes revenue in the short and long term for outsourced work.
- To ensure account meets its revenue and volume targets
- To effectively solve problems and manage risk to ensure achievement of targets.
Key Account Manager/Operations/Client Service Manager
TPL Media UK LTD.
08.2014 - 08.2017
- Company Overview: Website: http://www.tplmedia.co.uk/
- Specific Projects
- To manage partnerships; maximizing potential income
- To achieve revenue targets
- To devise creative and innovative campaigns using a range of innovative techniques
- Revenue Management
- Manage overall sales for all 3 verticals of TPL. PPI outbound sales, UK Life Insurance switch and UK lifestyle surveys.
- Managing inhouse center and partner center averaging 435 seats.
- Monitor sales teams performance on day to day basis and provide feedbacks through meetings reports and training.
- Monitoring and enhancing KRA’s of sales team, training etc.
- Handling consumer complaints.
- Taking feedbacks from quality team to improve quality of agents, live call bargings.
- Developing Sales Strategies derived from data analysis.
- Managing KPI’s of the company.
- Taking regular team hurdles and training to improvise quality and upscale revenue goals.
- Establishing compliant industry practices keeping sales in focus.
- Ensuring all centers are maintaining SPH/SPD as per directive from client
- Managing center cost and overall cost leading to increase in company’s revenue
- Engaging with dialer manager in monitoring dialer reports to ensure leads are evenly distributed and AWT is minimal
- Analyze daily vps reports and taking actions in order to improvise overall rps.
- Account Management
- To liaise with contacts, build and develop relationships
- To assist with the preparation of contractual agreements and ensure that these are fully adhered to
- Working with the Suppliers/Vendors/Partners, devise a detailed tailored plan that maximizes revenue in the short and long term
- To ensure account meets its revenue and volume targets
- To effectively solve problems and manage risk to ensure achievement of targets
- To prepare presentations, proposals, plans, contact reports as necessary
- To evaluate and document partnerships, ensuring all activity is recorded accurately on database
- To ensure the partnership is consistent with TPL’s policies and guidelines at all times
- Provide reports and analysis as required
- To input creative solutions to maximize opportunity
- To ensure that all targets and achievements are efficiently recorded and provide analysis using the organizational database
- Organizational
- Establish and build effective and productive relationships within the Partnerships Team
- Keep up to date with developments in the given sector
- Maximize opportunities which helps TPL achieve its core objectives
- To work with other departments in executing corporate projects and plans
- Attend internal meetings, working groups, provide reports and analysis as required
Head of International Sales and Business Development and key accounts Manager at Green Rev
Greenrev Ventures Pvt Ltd/Blueprint ERE
01.2012 - 07.2014
- Company Overview: Website: www.greenrev.com and www.blueprintere.com
- Handling the Key Accounts of the CEO (operating accounts).
- Manage all International Sales and Marketing operations by developing creative & successful sales strategies.
- Responsible for achieving targets and delivery time as assigned by key clients.
- Responsible for the Sales & Marketing Activities & Procurements in the Organization so as to run the business successfully.
- Taking care of the Orders Globally. Responsible for Business Development. Handling the Key Accounts of the CEO (operating accounts).
- Handling day to day operations of the Business Development Accounts throughout the world.
- Fixing up the agent network so as to carry on the business operations successfully.
- Leading a Team of 75 for the Marketing Activities to be done at various locations of UAE, Europe, America & India for the collection of the goods and delivering them to the Leading Corporate Groups.
- Monitoring and enhancing KRA’s of sales team, training etc.
- Handling consumer complaints.
- Taking feedbacks from quality team to improve quality of agents, live call bargings.
- Developing Sales Strategies derived from data analysis.
- Managing KPI’s of the company.
- Handling the planning activities for the Shipments and Operations till the goods are delivered to the Corporate Groups.
- Doing research work for the Development of the New Business Areas
- To achieve revenue targets as set by the company.
Asst. Manager
Emaar Hospitality Group, Dubai, UAE
10.2009 - 11.2011
- Company Overview: Nuran Serviced Residences LLC Website: www.nuran.com
- Market synopsis and segmentation for corporate Market of Dubai and Egypt.
- Making Daily Business Review report and daily competition reports for Nuran
- Releasing rooms for online portals based on market segment.
- Leading a team of 15 associates consisting of Front Office, Transportation & Security
- Check and analyze the rate variance reports and ensure room rate, revenue control and credit check is done.
- Assisting the Front Office Manager with Budgets, cost cutting, action planning, raising P.R, Roster, and Vacation Planning
- Liaising very closely with Sales & Marketing team and assisting them to sales leads and converts them into new business. Meeting with clients of major companies, including Petrochina, LM Ericsson, SNC Lavalin Intl’, Nokia Siemens, Audi VW, Coca Cola, Cap Gemini etc.
- Maximizing revenue and occupancy through up selling
- Taking a more operational role and overlooking the upkeep & maintenance of the hotel
- Proactive guest interaction and making courtesy calls for all check in.
- Continuously training & developing the team in order to achieve the hotel’s targets
- Revamping the outdated SOP guidelines as well introducing a fresh new induction plan which did not exist before in Nuran
- Effective room blocking according to arrival and departure time, Back to Back, availability, upgrading and VIP’s arrival and departure, late checkout Requests, occupancy and closed floors
- Creating new Checklists for Guest Service Agents
- Monitor complimentary and house use rooms, all the amended bookings, cancellations, no shows, and make sure the charges have been posted and paid.
- Daily Checking of Credit Limit check follows up with company and bookers for payments.
- Build a rapport with the in-house guests on the floor and maintain interaction in order to facilitate guest recognition and obtain information regarding their likes and dislikes.
- Raising purchase requisition orders and maintaining front office inventory supply.
- Responsible for the groups, check in and out processes, payments, room blocking, bank transfers, welcome folders & attend group pre-briefing and be aware of all the group arrangements as per the group information sheet.
- Answer internal and external emails, and follow up on any problems happened for checked out guests. Send the reply letter to the guest questionnaires on behalf of the general manager in coordination with the guest history section.
Trident Bandra Kurla, Mumbai, India
05.2008 - 06.2009
- Company Overview: Part of the world renown The Oberoi Group
- Carry out the registration procedures required for guests wishing to stay at the hotel, ensuring that local law and hotel’s credit policies are adhered to at all times
- Sell rooms to prospective guests arriving without reservations, ensuring that the maximum revenue is achieved without losing the sale
- Check the following day’s departure list each evening, to ensure that all departure details, accounting instructions are in order and that all supporting city ledger correspondence and/or vouchers are available
- Print the registration cards for the following day’s arrivals and file them in the registration card box (ensuring all supporting papers are attached)
- Assist with private group check-ins, as directed by the reception team leader or reception manager
- Prepare group pre-registration documents as directed by the reception team leader or reception manager
- To handle general enquires received at the main reception desk from either in house guests or non residents
- To have a high level of product knowledge, both in terms of the hotel and its facilities as well as Dubai in general.
- To ensure that the Reception Team Leader, Assistant Front Office Manager, Front Office Manager and Night Manager are updated and informed of all feedback received from guests approaching reception.
- To answer telephone calls at the reception for any queries internally or from guests.
- Carry out cashiering duties for in house guests, in accordance with the hotel credit policy.
- Carry out foreign exchange transactions for both hotel residents and non residents where approved by management
- To carry out paid outs in accordance with the hotel credit policy.
- To post charges received from outlets within the hotel or from outlets in sister properties to guest or administration accounts, preparing any paid outs as necessary, in accordance with the hotel’s credit policy.
Education
MBA -
XLRI
01.2008
Bachelors - Hotel Management
Calicut University
01.2006
Higher Secondary school - Science Stream
Ramjas School
01.2001
Skills
- Strategic Partnerships & Alliances
- Cybersecurity Services & Solutions
- Business Development & Sales Enablement
- Risk Management & Compliance
- Cloud Security & Threat Intelligence
- Partner Ecosystem Management
- GTM Strategy & Execution
- Stakeholder Engagement & Negotiations
- Key account Management (Min TCV $5 million )
- Operations Management
- Global Business Development
Certification
- Foundations of Generative AI (Level 1)
- AI tools and Chat GPT foundation course (Be10x)
- Microsoft certification for MS office and tools (2008)
LANGUAGES
English - Strong English language skills, verbal, written
Hindi
Malayalam
Bengali
Key Attributes
- Proven team leader and team player.
- Good planning and prioritizing skills to manage a varied and pressurized workload while focusing on the "Big Picture".
- Diplomatic and persuasive, able to build objective lines of argument/rationales for action and present viewpoints assertively.
- Proven track record of delivering creative solutions to overcome obstacles and enhance profitability.
- Ability to network with, and influence, senior people both internally and externally in order to achieve a pre-defined outcome.
- Understands and applies commercial and financial principles to improve performance. Focuses on the achievement of financial targets and views issues in terms of costs, profits, markets and added values.
- Sees beyond immediate sphere of influence and is aligned to company’s overall objectives.
- Always open to new approaches and alternative means in order to accomplish results despite setbacks.
References
Available upon request
Awards
Recognized for excellence in cybersecurity sales 2019., Given special recognition for constantly achieving 100% team target since 2019 and 2020., 3 times best relationship manager in Greenrev ventures from October 2012 till December 2013 for generating highest revenues and highest business development., Promoted from assistant Manager to manager within 2 yeas of joining Greenrev Ventures., Best Employee of the month for September 2010 and February 2011, Promoted to shift Leader within eight months of joining EHG, Part of Pre Opening team for Armani Dubai and Emaar Misr, Egypt., First prize in National level Case study competition, First Prize in National level Product marketing competition, Best Student for Academics in college 2006, Best Student in Academics in school 1999
Timeline
Sr. Consultant
ATOS/Eviden
08.2018 - Current
Sr. Manager Business development/Key Account Manager
RSS Offshore Solutions India Pvt Ltd.
08.2017 - 08.2018
Key Account Manager/Operations/Client Service Manager
TPL Media UK LTD.
08.2014 - 08.2017
Head of International Sales and Business Development and key accounts Manager at Green Rev
Greenrev Ventures Pvt Ltd/Blueprint ERE
01.2012 - 07.2014
Asst. Manager
Emaar Hospitality Group, Dubai, UAE
10.2009 - 11.2011
Trident Bandra Kurla, Mumbai, India
05.2008 - 06.2009
Bachelors - Hotel Management
Calicut University
Higher Secondary school - Science Stream
Ramjas School
MBA -
XLRI
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