Nishant Sen
Jaipur
Summary
Dynamic Customer Service Representative with a proven track record at Teleperformance Global Services, excelling in logistical planning and customer needs analysis. Adept at fostering relationships and thriving in high-pressure environments, I effectively resolved customer inquiries, enhancing satisfaction and operational efficiency across US and Canada processes.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Customer Service Representative
Teleperformance Global Services
Jaipur
04.2024 - Current
Working in International Process
- Facilitated the resolution of customer needs by handling email communication.
- Managed operations for US and Canada process.
Education
Bachelor of Arts - Economics
University Of Rajasthan
Jaipur01-2021
Senior Secondary -
Senior Secondary
Jaipur01-2017
Secondary -
CBSE
Jaipur01-2013
Skills
- Logistical planning
- Customer needs analysis
- Resilience to stressful situations
- Relationship-building
Certification
- RS - CIT (Rajasthan State Certificate In Information Technology)
Hobbies
- Travel
- Play Video Games
Timeline
Customer Service Representative
Teleperformance Global Services
04.2024 - Current
Bachelor of Arts - Economics
University Of Rajasthan
Senior Secondary -
Senior Secondary
Secondary -
CBSE
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