Nishant Sharma
Assistant Professor
New Delhi
Summary
A dynamic professional with nearly 13 years of experience in Hospital Management, Clinical Governance & Administration. Presently associated with All India Institute of Medical Sciences (AIIMS), New Delhi as a Faculty in the Department of Hospital Administration Well versed with Hospital Operations/Hospital Planning & Designing/Business Process Reengineering/ HMIS implementation/CGHS/Ayushman Bharat (PMJAY) Processes in a large tertiary care hospital. Currently also associated with NITI Aayog as a member of the committee constituted to prepare a roadmap to make AIIMS New Delhi a world class medical institution in medical research and practice.
Overview
13
13
years of professional experience
9
9
years of post-secondary education
3
3
Languages
Work History
Assistant Professor
AIIMS
03.2023 - Current
- Member of committee constituted by NITI Aayog to prepare roadmap to make AIIMS, New Delhi world class institution in Medical Research and Practice.
- Member Secretary of AIIMS Core Committee on Patient Safety and Quality.
- Nodal Faculty for various research and academic collaborations of AIIMS with other national and international universities.
- Enhanced cross-disciplinary collaboration through active participation in departmental meetings and workshops.
- Established strong partnerships with other institutions via collaborative research projects or exchange programs that benefited both faculty members'' professional development as well as student learning experiences globally.
- Maintained up-to-date knowledge of subject matter by attending conferences, workshops, and webinars relevant to field of study.
Assistant Professor
AIIMS
07.2022 - 03.2023
- Enhanced student research skills by supervising independent studies projects both inside and outside the classroom setting.
- Enhanced cross-disciplinary collaboration through active participation in departmental meetings and workshops.
- Increased academic achievement by providing one-on-one mentoring and support to struggling students.
- Contributed to departmental goals by serving on various committees focused on curriculum development, assessment strategies, and accreditation requirements.
- Facilitated a supportive learning environment with clear expectations, constructive criticism, and open communication between students and faculty members.
Deputy Manager
Apollo Hospitals Group
02.2022 - 07.2022
- Optimized internal workflows by identifying bottlenecks in processes and implementing efficient solutions for increased productivity.
- Measured success through data-driven analysis of key metrics, making informed decisions about future strategic direction based on findings.
- Improved team efficiency by streamlining processes and implementing innovative management strategies.
- Spearheaded critical projects from inception to completion, consistently meeting deadlines and exceeding expectations.
- Collaborated with cross-functional teams to drive various initiatives and achieve corporate objectives.
- Functioned as point of contact for project administrators and managers focused on timely and successful completion of full lifecycles of assigned projects.
Senior Resident Administrator
All India Institute of Medical Sciences (AIIMS)
01.2016 - 01.2022
- Responsible for Medical Administration and routine operations of the hospital
- Worked as Duty Officer in the administrative control room of AIIMS that runs 24x7 and is the nerve centre of the hospital and responsible for all administrative decisions on the behalf of Medical Superintendent after office hours
- Convener/Member Secretary of various medical boards and committees in the hospital
- Liaison with various ministries like Ministry of Health and Family Welfare, Ministry of Finance, Ministry of Environment, Forest and Climate Change
- Handling of legal matters pertaining to disputes arising out of administrative issues in consultation with the legal advisor
- Preparing replies to the RTIs, parliamentary questions and public complaints received through Government portals and hospital feedback systems
- Improvement and enhancement of various hospital processes based on feedback received from patients and employees
- Interaction with Consultants, senior & junior doctors for smooth functioning of the departments
- Responsible for administrative and medical processes involved in patient care
- Responsible for functioning of nursing department & nursing recruitment
- Administrative In-charge of various patient care areas on rotation basis, including Emergency Department& ambulance Fleet, Inpatient areas, Operating rooms, specialty& super-specialty centers and support services
- Responsible for projecting manpower requirements and budgets for upcoming departments/ centers
- Equipment Planning and procurement
- Planning & setup of certain new departments
- Commissioning of newly renovated Modular operation theaters and state-of-the-art ICUs
- Involved in procurement of various goods and services through online and offline public procurement portals.
General Physician and Medical Administrator
HCL Avitas Multispecialty Clinic
10.2014 - 08.2015
- Responsible for functioning of entire facility including clinical governance
- Managed all OPD cases providing consultation and counseling
- Followed the Global Best Practices under the guidance of Johns Hopkins International
- Participated in formulation of policies regarding quality standards across all Clinics
- Involved in teaching and training of staff to prepare for NABH Audit
- Managing various corporate tie-ups and health talks in the community
- Implemented organizational policies, SOPs and functions of Quality Department
- Overall responsible for functioning of the Nursing department & other doctors
- Ensuring proper functioning of OPD services
- Supervising all functions of Clinical Laboratory to facilitate proper processing & quick TAT
- Designing and implementing training modules for various Paramedics, Nursing staff & doctors.
Resident Medical Officer
Fortis Memorial Research Institute (FMRI)
04.2014 - 10.2014
- Managed the Indoor patients from various departments including Super Specialties
- Conducted various procedures like Catheterization, RT insertion, etc
- Preparation of ward for NABH assessment through training and internal audit.
Resident Medical Officer
S.B.D.W. Charitable Hospital
04.2013 - 02.2014
- Worked as the only M.B.B.S
- Doctor managing all the Internal Medicine, ENT and Ophthalmology cases in the OPD as well as IPD
- Assisted in General Surgery and Orthopedic cases in the Operation Theatre as well as during the Pre-op and Post-op period
- Conducted various procedures like cyst excision, slab and cast application, suturing, catheterization, RT insertion, etc
- Effectively leading a team of 37 employees to promote organizational efficiency & patient satisfaction
- Overlooking recovery of patient bills and counseling of patients to facilitate payment of due bills
- Overlooking training of various staff & doctors.
Medical Officer In-Charge
Government of Himachal Pradesh
08.2011 - 03.2013
- Efficiently rendered services as an employee of the Government of Himachal Pradesh
- Single-handedly managed outpatients & inpatient departments
- Overall in-charge of Primary Health Centre with 6 inpatient beds
- Handled day-to-day administrative issues including generation of reports and maintenance of statistics
- Handled Medico-legal cases and conducted Post-mortem examinations
- Chairman and Member Secretary of various committees responsible for implementation of health schemes run by the Government
- Responsible for the appraisal and reporting of junior staff including other doctors
- Conducted training and teaching sessions for the staff as well as the community.
Education
MD - Hospital Administration
All India Institute of Medical Sciences (AIIMS)
New Delhi, India 01.2016 - 04.2018
MBBS -
Indira Gandhi Medical College (IGMC)
Shimla, India 01.2005 - 04.2011
Skills
Implementation of various patient safety and Quality Improvement initiatives in different clinical areas
Proficient in use of statistical tools like IBM SPSS and Stata
Hospital Administration
Organizing hospital in a scientific manner and developing & implementing new processes to streamline operations
Well versed with the Laws and statutory requirements applicable to Hospitals
Planning & Designing for various departments of a Hospital
Implementation of Hospital Management Information System
Implementation of various patient safety and Quality Improvement initiatives in different clinical areas
Trainings Attended
- NABH Training on migration to the 5th edition
- Clinical Audit Training conducted by NABH
- Research Methodology workshop at AIIMS, New Delhi
- Various workshops on Prevention of Sexual Harassment at Workplace
- Training on Transplantation of Human Organs and Tissues
- HIV/AIDS Prevention & Treatment Awareness programme for General Physicians by NACO, Govt. of Himachal Pradesh
- Trained in Reproductive & Child Health Care at the State Institute of Health & Family Welfare, Shimla
Professional Projects Achievements
- A study of medication administration errors in selected critical areas of AIIMS, New Delhi (Thesis)
- Presented status report of Biomedical waste management at AIIMS, New Delhi at a National conference as guest speaker
- Assessment of compliance towards surgical safety checklist and the barriers towards successful implementation in the OT complex of AIIMS, New Delhi
- A study on the attitude of retired EHS beneficiaries regarding provisioning of outpatient services at CGHS rates from any Hospital
- Costing of chemical disinfection in Main Hospital, AIIMS, New Delhi
- Application of quantitative decision-making tools (Operations Research) in planning for seasonal variations of fever cases reporting at Emergency Department of AIIMS, New Delhi
- Life-cycle costing of MRI at large tertiary care teaching hospital
- Cost analysis of Gamma-Knife facility at apex tertiary care institute in North India
- Manpower Planning for expansion of Trauma Centre at AIIMS, New Delhi
- Planning & Designing of Bronchoscopy Suite at AIIMS, New Delhi
- Streamlining of EHS Pharmacy at AIIMS, New Delhi
- Implementation of Ayushman Bharat (PMJAY) at AIIMS, New Delhi
- Commissioning of AMRIT Pharmacy at CDER, AIIMS, New Delhi
- Deployment of Advanced Life Support (ACLS) and Basic Life Support (BLS) Ambulances for AIIMS, New Delhi
- Streamlining & standardization of Admission Process at JPNATC, AIIMS, New Delhi
- Developed & Implemented training programme to improve Soft Skills of Security and Sanitation Staff to facilitate Patient Satisfaction at AIIMS, New Delhi
- Developed fire training programme for all cadres of staff of CDER, AIIMS, New Delhi
- Biomedical Waste Management at AIIMS, New Delhi especially implementation of Bio-Medical Waste Management Rules, 2016
- Secured 1st Rank in M.D. (Hospital Administration) entrance exam and Senior Residency entrance exam at AIIMS, New Delhi
- President of the College Central Students Association (CSA) during the year 2009-10
- Founding member and Ex-Financial Secretary of an N.G.O.
- Named as the ‘Best All-round Student’ of the School
- Among 1% State toppers in Physics Olympiad
- 3rd Rank in Computer Olympiad in the State
Personal Information
- Date of Birth: 08/25/86
- Marital Status: Married
Publications
- One for everyone: A study of user satisfaction among healthcare providers regarding extended use of N95 masks during COVID-19 pandemic. (Disaster Medicine & Public Health Preparedness)
- Life-cycle costing of MRI at a large tertiary care teaching hospital in India. (Indian Journal of Radiology & Imaging)
- How informed is the informed consent? (Journal of Family Medicine & Primary Care)
- Critical Review of Discharge summaries at a Tertiary care ophthalmic centre of New Delhi, India (IOSR Journal of Dental & Medical Sciences)
- How beneficial is the Government Financial Scheme (NIAF) for the beneficiaries. (Journal of Academy of Hospital Administration)
- Cost of chemical disinfection in indoor areas of a tertiary care hospital. (Journal of Academy of Hospital Administration)
- A study on feedback from patients and staff – A forgotten tool, in a tertiary care public hospital, of a developing nation. (Journal of Health Management)
Timeline
Assistant Professor
AIIMS
03.2023 - Current
Assistant Professor
AIIMS
07.2022 - 03.2023
Deputy Manager
Apollo Hospitals Group
02.2022 - 07.2022
Senior Resident Administrator
All India Institute of Medical Sciences (AIIMS)
01.2016 - 01.2022
MD - Hospital Administration
All India Institute of Medical Sciences (AIIMS)
01.2016 - 04.2018
General Physician and Medical Administrator
HCL Avitas Multispecialty Clinic
10.2014 - 08.2015
Resident Medical Officer
Fortis Memorial Research Institute (FMRI)
04.2014 - 10.2014
Resident Medical Officer
S.B.D.W. Charitable Hospital
04.2013 - 02.2014
Medical Officer In-Charge
Government of Himachal Pradesh
08.2011 - 03.2013
MBBS -
Indira Gandhi Medical College (IGMC)
01.2005 - 04.2011