Nishant Sinha
Store Manager
BANGALORE,KA
Summary
Motivated store manager with more than a decade experience as Store Manager successfully running stores and coaching employees in Hotels, Salons, the wellness industry, and Retail stores. Skilled at improving efficiency and reducing costs through the implementation of effective procedures and tight controls. Extensive knowledge of audit control, compliance management, and front desk transactions has led to significant growth and a substantial increase in revenue.
Overview
12
12
years of professional experience
Work History
Retail Store Manager
Reliance Retails
10.2022 - Current
- Achieved target sale for 2 consecutive months.
- Optimized store displays and appearance via strategic merchandising.
- Managed inventory control processes to restore back stock, control costs, and maintain sales floor levels to meet customer needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Completed routine store inventories.
- Assisted with hiring, training and mentoring new staff members.
STORE MANAGER
GREEN TRENDS UNISEX HAIR & STYLE SALON
Bengaluru
10.2020 - 09.2022
- Responsibilities- Managing Green Trends outlet in South Benguluru for growth and customer satisfaction for casting and launching new products and services
- Revenue increased from 3 lakhs to approx ten lakhs a month
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Managed inventory control, cash control, and store opening and closing procedures.
- Supervised guests at front counter, answering questions regarding products.
- Responsible for audit control, compliance management, and coordination with government authorities
Center Manager
Tony & Guy Pvt.Ltd.
05.2018 - 06.2020
- As a Center manager I was responsible for day to day operations, managing staffs and inventories
- Checked facility, employee work and service levels to maintain compliance with company and industry standards.
- Handling audit, local authorities and compliance
- Negotiated price and service with customers and vendors to decrease expenses and increase profit. by 10%
Duty Manager
O2 Spa Pvt. Ltd.
05.2017 - 04.2018
- Responded to customer concerns by providing friendly, knowledgeable support, and maintaining composure and professionalism.
- Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.
- Coached employees through day-to-day work and complex problems.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
Front Desk Manager
Auric Hotel
01.2016 - 04.2017
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Controlled cash and credit card payment transactions at front desk to successfully reduce errors.
- Checked guests in out of hotel, made reservations, and processed payments.
- Resolved guest issues with rooms or reservations with knowledgeable and friendly service.
Hotel Front Desk Administrator
Le Meridian
04.2013 - 08.2015
- Successfully managed all front desk operations
- Arranged bookings and handled special requests
- Hospitality & guest assistance
- Maintained strong work relationships with all hotel departments
Education
Bachelor in Hotel Management - Hotel Management
Srinivas College of Mangalore University
Mangalore, India07.2013
Intermediate of Commerce - undefined
Ranchi
05.2009
Skills
- Performance monitoring
- Stock management
- Budgeting and cost control
- Knowledge of Computer Systems
- Scheduling and Planning Skills
- Store maintenance
- Market trend awareness
- Customer service
- Recruitment and hiring
- Staff relations
Languages
English
Advanced (C1)
Hindi
Bilingual or Proficient (C2)
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Retail Store Manager
Reliance Retails
10.2022 - Current
STORE MANAGER
GREEN TRENDS UNISEX HAIR & STYLE SALON
10.2020 - 09.2022
Center Manager
Tony & Guy Pvt.Ltd.
05.2018 - 06.2020
Duty Manager
O2 Spa Pvt. Ltd.
05.2017 - 04.2018
Front Desk Manager
Auric Hotel
01.2016 - 04.2017
Hotel Front Desk Administrator
Le Meridian
04.2013 - 08.2015
Intermediate of Commerce - undefined
Ranchi
Bachelor in Hotel Management - Hotel Management
Srinivas College of Mangalore University
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