Accomplished credit controller with extensive expertise in accounts receivable, customer collections, team handling, and credit analysis. Achieved a recovery of $435k from closed businesses while managing portfolios exceeding $400 million and maintaining overdue rates below 1%. Proficient in Power BI, Microsoft Office Suite, NetSuite, SAP, and Tableau, with a strong focus on enhancing financial efficiency and risk management.
Overview
13
13
years of professional experience
Work History
Credit Controller
Manlift India Private Limited
02.2024 - Current
Analyzing and identifying credit limit and credit term for new customers and reviewing credit limit for existing customers
Creating and approving customer in Netsuite based on their credit profile i.e. turnover, credit rating, past history and market influence.
Identified and supported team to resolve issues related to PO, billing issues, reconciliation of accounts and driven monthly collection targets.
Managed and resolved invoice discrepancies to ensure timely and accurate receivable.
Prepared monthly financial reporting including booking of provision for bad debts and presenting the same to stakeholders.
Contribute to improvements in collection projects for high-risk customers and bankruptcy customers and ensure the right escalation matrix to be followed.
Preparing and presenting PPT for accounts receivable, Compliance and legal to stakeholders on monthly basis
Supporting legal team in preparing and sending legal notices and filing cases against default customers.
Preparing credit policy, SOP, escalation matrix for the account receivable departments.
Managed and supported cash application team in identifying and reconciling unapplied cash for customers.
Boels Group
Assistant Manager
Amicorp Management India Private Limited
06.2023 - 11.2023
Identified and supported team to resolve billing issues, reconciliation of accounts and driven monthly collection targets.
Managed and resolved invoice discrepancies to ensure timely and accurate receivable.
Managed and experienced in sending invoices to customers through Lotus Notes.
Prepared monthly financial reporting including booking of provision for bad debts and presenting the same to stakeholders.
Contribute to improvements in collection projects for high-risk customers and bankruptcy customers and ensure the right escalation matrix to be followed.
Managed and supported cash application team in identifying and reconciling unapplied cash for customers.
Maintained customer relationship and managing internal and external account receivable inquiries.
Prepared regular reports for clients, management, and stakeholders.
Senior Analyst
ABInbev GCC Services India Private Limited
10.2021 - 06.2023
Handled collection portfolio for $ 400 mn in a large customer-oriented corporate environment.
Reduced overdue to an all-time low of 0.91% by identifying high risk customers from all business categories.
Recovered $ 435k from closed business by understanding the business done, reason for delay and rectify errors in invoicing.
Tracked and identified unapplied cash with a track record of keeping unapplied for my portfolio below 0.5%.
Managed and resolved invoice discrepancies to ensure timely and accurate receivable.
Helped in identifying bad debts and reducing bad debts for $ 2mn in year.
Prepared monthly financial reporting for all categories including booking of provision for bad debts and presenting the same to stakeholders.
Responsible for tracking and managing all month end activities including statement generation and Aging report.
Dealing with client requests along with daily work and ensure 100% TAT and accuracy for both.
Planning and implementing MICS controls for SOX compliance and insuring no failures.
ABInbev
Executive
Onicra Credit Information Company Limited
05.2013 - 06.2014
Education
Company Secretary -
Institute of Company Secretary of India
01-2012
B.Com -
Delhi University
New Delhi
01-2010
XII -
ISCE
New Delhi
01-2007
X -
ICSE
Delhi
01-2005
Skills
Power BI
Microsoft Office suite
NetSuite expertise
SAP proficiency
Lotus Notes familiarity
Tableau analytics
Mainframe operations
SQL programming
Credit analysis
Cash application
Invoice reconciliation
Billing dispute resolution
Credit policy development
Accomplishments
Monetary reward for reducing $900k from bad debt in a single month for February 2023.
Monetary Reward for achieving all-time low overdue of 0.91%.
Monetary Reward for closing lowest overdue for US in December 2022.
Non-Monetary reward for supporting cash application team to achieve their target in 2022.
Non-Monetary Reward for recovering $1 million in bad debt from 2021.
Monetary reward for project - Development of Enhanced Supervision system for seamless upload of data by trading members in 2017.
Non-monetary reward for handling new developments and timely resolution of issues of customer over calls and emails in 2015.