Nishant Verma

• Enhanced Enterprise Risk Management framework across 12+ business units, reducing policy breaches by 30% and remediation cycle times by 25%.
• Conducted enterprise-wide risk assessments (50+ interviews, 120+ reports), identifying 15% more critical risks early and mitigating $20M+ potential exposure.
• Challenged remediation plans across 1st LoD, driving 40% YoY reduction in repeat issues and improving audit ratings.
• Embedded business resilience framework, raising continuity test success rate from 78% → 96% in 18 months.
• Automated board & regulatory reporting, cutting turnaround by 35% while improving accuracy.
• Strengthened fraud & outsourcing controls, reducing false positives by 22% and delivering $5M+ annualized cost avoidance.
• Mentored 10+ associates; improved retention to 95% and promotion rate to 15%.

Notable Projects – Operational Risk

• AI/ML Residual Risk Models – Increased control test accuracy by 30%, cut manual review effort by 40%.
• Operational Risk Event (ORE) Portal – Captured 3,000+ annual events; reduced missed reporting by 50%.
• Proactive Risk Enhancement Program – Analyzed $1M+ losses; improved control effectiveness 45%, reduced KRI breaches 18%.
• RCSA Migration – Transitioned 400+ issues; reduced remediation lag 25%; achieved compliance in 6 months.

• Led Corporate Trust operations (span: 112 FTEs), processing $200B+ annual transactions with 99.5% SLA adherence.
• Optimized onboarding & settlement processes, improving turnaround by 20% and cutting operational risk incidents 15%.
• Reduced reporting errors 35%, avoiding $2M+ regulatory fines.
• Delivered $1.5M annual savings through Lean projects and automation.
• Designed and tested BCPs; achieved 100% compliance in annual continuity drills.
• Boosted engagement scores +12% and reduced attrition to

• Managed 44-member team delivering 98% SLA compliance in claims, billing, and servicing.
• Reduced complaint resolution time 30%, improving customer satisfaction 22%.
• Increased client retention by 18% YoY through proactive servicing.
• Achieved $750K annual savings through process redesign and workforce optimization.
• Cut attrition from 20% →