Technical Delivery Manager has 12+ years of professional experience in most areas of Project Management, Software Development & People Management - Idea analysis, Project Conversion, Requirement Analysis, Project Planning, Project Estimation, WBS, Stakeholder Management, Risk Management, Project Cost and budget monitoring, Resource Allocation and Monitoring Staff Performance.
Experience across Banking, Insurance, Healthcare, Education and Service domains with experience in Waterfall and Agile methodologies Scrum.
Extensive exposure of working with European & American clients and delivering projects of multiple technology stacks (.Net , Java , Python, ETL (Informatica) , Oracle PLSQL , Unix Script).
Collaborated with partners and customers for more than 7+ Business Units like Germany, Italy, Netherlands, China, Japan, Russia, India, Turkey, Thailand, etc.
Led end-to-end delivery. Extensive experience in all phases of delivery (Scope, Cost, Quality, Resource, Schedule, Risk & Communication) Consulted on client system architecture, environments, operations, and availability strategy proposing roadmaps for new solutions that were within the project scope.
Engaged with potential new clients by performing Technical Reviews, Assessment for Modernization, Solutioning, Estimation, Planning, and Delivery Approach.
Experience Working with multiple disciplines within the IT organization (Onshore & Offshore BAs, Product Owners, Solution Architects, QA test, lead developers, and development team) through project initiation and planning, negotiating an agreement on project scope, estimated cost, staffing, baseline scheduling, and project execution.
Managed weekly executive status reporting on all projects to leadership, coordinating and leading daily project status meetings, tracking project performance to baseline schedule, time reporting, and project expenditures.
Extensive experience in Release management, Resource management, Source-Code management, Build management, Deployment management, Risk management & Service management.
Experience in managing and working on SLA-based projects with 24
7 support. Experience in both T&M and MSA projects handling and delivery.
Led the end-to-end delivery of technology projects, including scope definition, budgeting, scheduling, and resource allocation, ensuring alignment with client goals and business requirements
Served as the primary point of contact for clients, facilitating regular updates, addressing escalations, and aligning project objectives with client expectations to foster long-term partnerships
Consulted on system architecture and technology stack decisions, advising clients on solutions that balanced performance, scalability, and budget considerations
Directed and coordinated cross-functional teams (developers, QA, product owners, and solution architects) in onshore and offshore settings to deliver projects on time and within budget
Conducted risk assessments, proactively identifying potential challenges, and implementing mitigation strategies to maintain project stability and quality standards
Managed resource allocation across multiple concurrent projects, optimizing team utilization, and balancing workload to maintain high productivity and project continuity
Tracked project progress against KPIs, generated weekly status reports, and presented executive summaries to stakeholders, enabling data-driven decision-making
Oversaw release and deployment activities, coordinating with DevOps and operations teams to ensure seamless, secure, and compliant software releases
Identified opportunities for process improvements, implementing Agile methodologies and best practices that enhanced delivery efficiency by standardizing workflows and reducing delivery time
Monitored project budgets, controlled expenditures, and optimized resource usage to deliver high-quality projects within financial constraints, achieving cost savings without compromising quality
Mentored junior team members, promoting skill development, knowledge sharing, and leadership within the team to build a robust, future-ready workforce
Responsible for weekly executive status reporting on all projects to leadership, coordinating and leading daily project status meetings, tracking project performance to baseline schedule, time reporting, and project expenditures
Responsible for writing and maintaining program code to meet system requirements, system designs and technical specifications in accordance with quality accredited standards
Led the Innovation and Automation Initiative along with other Account level Initiatives
Language & Technologies: C#, Asp.net Webforms, Asp.Net MVC, Rest API, T-SQL
Tools: VS2019, VS2022, Postman, SQL Server Management Studio, Kanban, Jira, ServiceNow, my wizard, workday, MS Office, Office 365
Project Lead / Systems Specialist
Allianz Technologies India
Pune
02.2020 - 10.2021
Coordinated cross-functional teams, including developers, QA, and business analysts, to deliver high-quality, on-time solutions for insurance and financial technology projects
Identified technology limitations and proposed scalable solutions, enhancing system functionality and aligning project goals with Allianz’s business objectives
Oversaw full project lifecycle, from requirement analysis through development, testing, and deployment, ensuring alignment with client specifications and industry standards
Acted as a primary liaison with clients, handling escalations, gathering feedback, and resolving technical issues efficiently to maintain strong client relationships and satisfaction
Designed and implemented seamless integrations, managing complete case creation modules to ensure reliable data flow and process automation across systems
Established performance benchmarks and quality standards, conducting regular audits and implementing corrective actions to ensure compliance with service-level agreements (SLAs)
Developed project timelines, assigned resources, and monitored progress against key milestones, adapting plans to meet changing project needs and mitigate risks
Generated technical and project documentation, including weekly progress reports for stakeholders, to facilitate transparency, informed decision-making, and project tracking
Provided mentorship to junior team members, promoting best practices in project management, coding, and problem-solving, and supporting their professional development
Conducted risk assessments and developed mitigation plans to proactively address potential project delays or technical issues, ensuring minimal disruption to timelines
Responsible for writing and maintaining program codes to meet system requirements, system designs and technical specifications in accordance with quality accredited standards
Language & Technologies: C#, Asp.net Webforms, Asp.Net MVC, Web Api, T-SQL
Tools: VS2017, VS2019, Postman, SQL Server Management Studio, Mentis, Jira, ServiceNow, MS Office, Office 365, Esri
Module Lead / Senior Software Developer
Infobeans Technologies Ltd
Indore
06.2018 - 02.2020
Analyzed and identified technology limitations within systems, providing targeted solutions and enhancements to improve functionality and address system bottlenecks
Acted as an Integration Consultant, overseeing the complete Salesforce integration and implementing custom modules, including a high-volume bulk upload functionality to streamline data processing
Managed timely resolution of technical issues raised by internal and external clients, ensuring minimal disruption to business operations and maintaining high client satisfaction
Developed and maintained clean, efficient program code aligned with system requirements, technical specifications, and accredited quality standards to ensure reliability and performance
Ensured all coding practices adhered to quality standards, conducting code reviews and maintaining documentation to promote consistency, maintainability, and high-quality deliverables
Collaborated with cross-functional teams, including developers, QA, and project managers, to align module functionality with project goals and client specifications
Conducted performance optimization and testing of integrated modules, ensuring system stability and scalability while meeting project deadlines and quality benchmarks
Language & Technologies: C#, Asp.net Webforms, Asp.Net MVC, Web Api, T-SQL
Tools: VS2015, VS2017, Postman, SQL Server Management Studio, Mentis, Jira, ServiceNow, MS Office, Office 365, Salesforce
Software Developer / Consultant
Surtel Technologies Pvt Ltd
Indore
02.2014 - 05.2018
Developed, tested, and maintained application code for web and software applications, ensuring alignment with client specifications and industry best practices
Collaborated with business analysts and clients to gather and analyze requirements, designing solutions that met functional needs while ensuring scalability and performance
Conducted thorough testing and debugging of applications, adhering to quality standards and protocols to ensure software reliability and minimize post-release issues
Identified and implemented code optimizations to improve application performance, enhance user experience and ensuring efficient resource utilization
Diagnosed, troubleshot, and resolved technical issues as part of ongoing maintenance and support, ensuring minimal disruption to client operations and maintaining high system uptime
Maintained comprehensive documentation for codebases, modules, and project specifications, facilitating knowledge sharing and efficient onboarding of new team members
Worked closely with project managers, QA teams, and other developers to ensure project milestones were met and deliverables aligned with client expectations
Developed and implemented new features and customizations based on client feedback, improving application functionality and user satisfaction
Designed and managed database schemas, creating stored procedures, SQL queries, and joins to support application functionality and data integrity
Followed coding standards, documentation guidelines, and best practices for clean, maintainable code, contributing to high-quality deliverables
Language & Technologies: C#, Asp.net Webforms, Asp.Net MVC, Web Api, T-SQL
Tools: VS2012, VS2015, Soap-UI, SQL Server Management Studio, Mentis, Jira, ServiceNow, MS Office, Sitecore, Odoo
Software Developer
Picon Infotech Pvt Ltd
Indore
09.2012 - 10.2013
Primarily responsible for providing the interface between the client and Business Solutions service organization
Understanding the functional specifications and analysis and design documents
Responsible to developed efficient, re-usable, program code
Responsible to maintenance for the Pre-Developed Software, Web Site, Web Services
Responsible for delivery of project work qualify and standards are being followed
Responsible for timely resolution of issues raised by client
Involved in Data Design, Created Stored Procedures, SQL joins for application database
Work with the customers to build a continuous improvement program for their required system, which can encompass enhancements, training, business process improvements, integration, upgrades and new functionality
Language & Technologies: C#, Asp.net Webforms, Web Services, T-SQL
Tools: VS2010, VS2012, Soap-UI, SQL Server Management Studio, MS Office
Education
A Diploma - .Net
Seed Infotech Pvt Ltd
Indore
12-2013
Bachelor of Engineering - Information Technology
Priyatam Institute of Technology & Management
Indore
06-2012
Senior School Certificate Examination -
Govt. Higher Secondary School
Khalwa
04-2008
High School Certificate Examination -
Govt. Higher Secondary School
Khalwa
04-2006
Skills
C#Net
ASPNet
Python
HTML
SQL
OOP
Web Services
Web& Rest API
MVC
Solid
MS Visual Studio 2008 - 22
TFS
VSS
GIT
Bitbucket
SonarQube
MS Office
Postman
Mentis
Jira
Stakeholder management
Cost estimation
Certification
Scrum Master
Languages
Hindi
First Language
English
Advanced (C1)
C1
Disclaimer
I hereby declare that the particulars of information’s and facts stated above are true and complete to the best of my knowledge. I commit to always being faithful with my work and doing my best to achieve the organizational goals.