Nishanth George
Madikeri
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Recognized for reliability and adaptability, with a swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
3
3
years of professional experience
2
2
Certifications
5
5
Languages
Work History
Front Office Sr. Guest Service Associate
Evolve Back Resorts
05.2023 - Current
- Resolved guest issues professionally, maintaining a high level of customer satisfaction despite challenges.
- Optimized staff scheduling to ensure adequate coverage during peak hours without exceeding budget limitations.
- Enhanced guest satisfaction by efficiently managing front office operations and addressing customer inquiries.
- Trained and mentored new team members, ensuring consistent service delivery across the front office team.
- Drove sales and maximized revenue by up-selling rooms and amenities.
- Kept high average of performance evaluations.
Industrial Trainee
Blue Star Heating and Air
02.2023 - 06.2023
- Worked closely with industrial professionals to expand upon acquired training with practical knowledge.
- Managed documentation related to standard operating procedures, ensuring accurate record keeping and easy access for employees.
- Conducted thorough quality inspections of finished products, ensuring adherence to company standards and customer satisfaction.
- Wrote reports and papers for various levels of technical users.
Education
SSLC -
DIVYA JYOTHI ENGLISH MEDIUM HIGH SCHOOL
ARAKALGUD, KARNATAKADiploma - Mechanical Engineering
GOVERNMENT POLYTECHNIC KUSHALNAGAR
KODAGU, KARNATAKASkills
- CAD design using Solid Edge
Software
- Opera PMS & POS
- My Cloud PMS
- Microsoft Office
- Revit
Certification
2022-12 HVAC Equipment's Selection
Key Strengths
- Effective communicator: Actively listens and responds clearly to team and client needs—drove a 20% improvement in customer satisfaction through proactive follow-ups.
- Collaborative team player: Coordinated cross-functional efforts that reduced project deadlines by 15%, enhancing teamwork and task alignment.
- Adaptable quick learner: Mastered three new software platforms within weeks, consistently exceeding performance goals and embracing change.
- Self-starter with initiative: Identified process gaps and implemented proactive solutions—introduced an improved documentation workflow that increased accuracy by 25%.
- Reliable and punctual: Maintains a perfect attendance record; trusted with time-sensitive projects requiring high accuracy trustworthiness.
Timeline
Front Office Sr. Guest Service Associate
Evolve Back Resorts
05.2023 - Current
Industrial Trainee
Blue Star Heating and Air
02.2023 - 06.2023
Diploma - Mechanical Engineering
GOVERNMENT POLYTECHNIC KUSHALNAGAR
SSLC -
DIVYA JYOTHI ENGLISH MEDIUM HIGH SCHOOL
Similar Profiles
Sarthak AroraSarthak Arora
Junior Sous Chef at Evolve Back ResortsJunior Sous Chef at Evolve Back Resorts
M B Janan AchaiahM B Janan Achaiah
Finance Intern at Evolve Back ResortFinance Intern at Evolve Back Resort
Sivesh Singh ChauhanSivesh Singh Chauhan
Sales Executive at Evole Back ResortsSales Executive at Evole Back Resorts
Aveen Uthaiah M MAveen Uthaiah M M
Manager at Madhavan & CoManager at Madhavan & Co
Swithin AmannaSwithin Amanna
Accountant at Future Craft Interior Decoration LLCAccountant at Future Craft Interior Decoration LLC