Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
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Nishanth Gopal

Nishanth Gopal

Bengaluru,KA

Summary

Results-driven sales leader with over 14 years of experience achieving exceptional business outcomes and driving growth. Delivered YoY growth of 25% to 30% consistently through the creation of high-performing demand-generation teams, innovative go-to-market strategies, and award-winning sales programs.


Adept at selling Ai, Analytical, Marketing, Sales and Commerce solutions, with a proven track record of mentoring and empowering over 150 sales development representatives to excel. Guided by the philosophy of the Chichewa phrase, "Catch them young and watch them grow," fostering a culture of continuous development and success.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Senior Manager - Sales Development

Salesforce India
08.2022 - Current


  • Developed talent, achieving a >75% promotion rate.
  • Owned PipeGen across all Salesforce products for the country.
  • Leading and mentoring a team of 12 Outbound SDRs, driving pipeline growth and exceeding ACV goals.
  • Surpassed ACV quota from sourced opportunities with a consistent 25% YoY growth in ACV and pipeline.
  • Spearheaded headcount planning, recruitment, enablement, and operational strategies.
  • Founded and scaled the India Outbound SDR team, establishing a comprehensive ROE for efficient processes.
  • Created and executed outbound sales strategies, identifying high-value prospects and market differentiation through competitive playbooks.
  • Collaborated cross-functionally with Sales, Marketing, Strategy, and Enablement to optimize team performance and ensure seamless lead transitions with leadership.

Manager - Sales Development

Salesforce India
11.2020 - 07.2022
  • Led and mentored a team of 27 Inbound SDRs, fostering a high-performance culture through clear goals, progress tracking, and recognition of top performers.
  • Reduced lead response time from 6 hours to 45 minutes, increasing engagement and driving lead conversion rates from 10% to 18% through effective training and enablement.
  • Streamlined lead triaging and workflows to align with business priorities, enhancing efficiency and prospect engagement.
  • Successfully tapped into tier 2 cities by collaborating with marketing and branding teams to expand market reach.
  • Leveraged CRM tools to track performance, manage pipelines, and generate actionable insights, ensuring seamless lead transitions and campaign alignment.

Manager - Inside Sales

Capillary Technologies
09.2012 - 11.2020

In a quota-carrying role, successfully opened doors and established business operations across ANZ and EMEA regions. Key responsibilities included:

  • Recruiting, mentoring, and coaching a high-performance team to drive results.
  • Overseeing sales operations and providing in-depth performance analysis to optimize effectiveness.
  • Leading strategic planning and budgeting efforts to align with organizational goals.
  • Managing digital marketing initiatives, including SEO, SEM, and marketing automation to increase brand visibility.
  • Setting and managing international and domestic pricing strategies to maximize revenue.

Process Associate

Tata Consultancy Services
07.2009 - 08.2010
  • Worked in auditing related process for PWC
  • Financial statement analysis and define performance metrics
  • Preparing action plans and being accountable for meeting SLA's

Education

PGDM - Marketing and Operations

XAVIER INSTITUTE OF MANAGEMENT AND ENTREPRENEURSHIP
01.2012

B.B.M - Finance

RV INSTITUTE OF MANAGEMENT
01.2009

Skills

  • Performance Management
  • Operational Efficiency
  • Talent Development
  • Forecast Accuracy
  • Stakeholder Engagement
  • Quota and HC Planning
  • Strategic planning
  • Change Management

Accomplishments

  • Best Manager Award (H1 2024): Recognized for driving 30% YoY growth with the Salesforce outbound team.
  • Fastest Promotion to Senior Manager: Promoted within 16 months at Salesforce for achieving 2X growth.
  • Rapid Promotion to Assistant Manager: Advanced in 12 months at Capillary Technologies for 180% quota attainment.
  • Capillary Rockstar Award: Best Manager for 2 consecutive years, consistently exceeding monthly targets.
  • Academic Excellence: Topper in business communication during postgraduate studies.

Certification

  • Salesforce Elevate
  • Mastership in Prospecting
  • SF - Mastering Sales Leader
  • Mastership in Design Thinking
  • SF - Inclusive Hiring Certified
  • Filling the Funnel - Prospecting Certification
  • Certified Associate in Project Management (CAPM)

Languages

English
Bilingual or Proficient (C2)
Hindi
Bilingual or Proficient (C2)
Kannada
Bilingual or Proficient (C2)
Telugu
Advanced (C1)
Tamil
Upper intermediate (B2)

Timeline

Senior Manager - Sales Development

Salesforce India
08.2022 - Current

Manager - Sales Development

Salesforce India
11.2020 - 07.2022

Manager - Inside Sales

Capillary Technologies
09.2012 - 11.2020

Process Associate

Tata Consultancy Services
07.2009 - 08.2010

B.B.M - Finance

RV INSTITUTE OF MANAGEMENT

PGDM - Marketing and Operations

XAVIER INSTITUTE OF MANAGEMENT AND ENTREPRENEURSHIP
Nishanth Gopal