Nishanth Kumar G

Canada Payroll

• Processed weekly and biweekly Canada payroll in Workday for employees of Loblaw Companies Limited, ensuring compliance with provincial employment standards.
• Generated, reviewed, and validated payroll reports for accuracy prior to cut-off deadlines.
• Administered vacation entitlements, ROEs, one-time payments, severance, and grievance payments in accordance with company and regulatory requirements.
• Delivered customer support by resolving payroll issues and general inquiries through ServiceNow tickets on a daily basis.

US Payroll

• Processed weekly, biweekly, monthly, semimonthly, and one-time payrolls in Core Advance for Paychex employees, ensuring error-free payroll journals and timely timesheet completion.
• Ensured full tax compliance by accurately calculating and withholding federal, state, and local payroll taxes, including Federal Income, Social Security, and Medicare.
• Administered employee benefits such as health insurance and retirement plans, supporting compliance and smooth benefits management.
• Consistently resolved payroll-related issues and client queries via Cisco Finesse within SLA, maintaining high customer satisfaction and efficient issue resolution.