Nicky Kumari
Kolkata
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
3
3
years of professional experience
Work History
MIS Executive
ITC Limited
Kolkata
03.2025 - Current
- Streamlined data collection processes by implementing automated tools, resulting in improved data accuracy and reduced reporting time.
- Participated in the formulation of policies and procedures surrounding data governance, ensuring compliance with industry standards and regulations.
- Auditing different ITC outlets to maintain the company standards and branding.
- Managing and auditing P2C billing for the ITC outlets and branches.
Associate (Unified Supply Chain)
Flipkart India Pvt Ltd
Kolkata
08.2024 - 03.2025
- Implemented data-driven strategies to optimize procurement processes, contributing to decreased costs and enhanced supplier relationships.
- Worked on a database flatform for managing data of supply chain management system.
- Using EXCEL and google sheets to provide data of legitimate candidate to tele callers.
- I am responsible to share the managed data to higher authorities for further formalities.
Line Haul executive
Flipkart India Pvt Ltd
Kolkata
02.2024 - 08.2024
- Coordinated line haul operations to ensure timely transportation of goods, optimizing delivery efficiency across regions.
- Collaborated with cross-functional teams to resolve transportation issues, enhancing workflow and maintaining service level agreements.
- Assisted in managing vendor relationships, ensuring compliance with service standards and improving overall transportation reliability.
- Created reports summarizing progress against organizational goals and objectives.
Customer Success Representative
Tech Mahindra Pvt Ltd
Chandigarh
09.2022 - 12.2023
- Utilized CRM tools to track customer interactions, ensuring accurate documentation and efficient follow-up on issues.
- Supported the implementation of customer success initiatives, driving engagement and satisfaction through proactive outreach.
- Maintained up-to-date knowledge of products, services, policies, and procedures.
Education
Bokaro ISPAT Vidyalaya
BokaroDiploma in Engineering
Asansol Institute of Engineering And Management Polytechnic
AsansolSkills
- Data analysis
- Data governance
- Supply chain management
- Billing management
- Vendor management
- CRM utilization
- SKILLS
- Excel
- Google Sheets
- Vlookup
- Data Mining
Timeline
MIS Executive
ITC Limited
03.2025 - Current
Associate (Unified Supply Chain)
Flipkart India Pvt Ltd
08.2024 - 03.2025
Line Haul executive
Flipkart India Pvt Ltd
02.2024 - 08.2024
Customer Success Representative
Tech Mahindra Pvt Ltd
09.2022 - 12.2023
Bokaro ISPAT Vidyalaya
Diploma in Engineering
Asansol Institute of Engineering And Management Polytechnic