Summary
Overview
Work History
Education
Skills
Timeline
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Nisha Saxena

Senior Systems Software Engineer
Mumbai

Summary

Accomplished Senior Software Engineer with 8+ years of experience in designing and maintaining enterprise-grade Java applications. Proven expertise in building scalable distributed systems, developing RESTful APIs, and implementing event-driven architectures with Apache Kafka. Strong background in feature enhancement, production support, and performance optimization, with hands-on collaboration with R&D teams for NFR improvements and functional adoption. Experienced in handling diverse customer accounts and delivering high-quality solutions in Agile environments.

Overview

3
3
Languages
8
8
years of professional experience

Work History

Senior System Engineer

Amdocs Development Center India LLP, Pune
08.2021 - Current
  • Led development and optimization of core CRM microservices, ensuring scalability, resilience, and SLA compliance.
  • Architected and enhanced Kafka-based event-driven pipelines, enabling high-throughput, fault-tolerant message processing.
  • Worked closely with R&D teams to drive NFR performance improvements, facilitate functional adoption across modules, and deliver feature enhancements.
  • Directed root cause analysis (RCA) for high-priority production incidents, delivering permanent fixes and reducing recurrence rates.
  • Managed diverse cases across multiple customer accounts, providing tailored solutions and maintaining high delivery quality.
  • Executed end-to-end CR development, testing, and documentation for enterprise-grade applications, ensuring comprehensive coverage and adherence to standards.

Systems Engineer

Tata Consultancy Services (TCS)., Mumbai, Maharashtra, Mumbai
03.2018 - 08.2021
  • Developed and enhanced NGS (NextGen Surveillance System) for CM, FO & CD segments for client NSE (National Stock Exchange) using Java Spring Boot and Apache Kafka.
  • Ignite Receive bulk of data from the trading servers through a TCP/IP based receiver and publish them to the Kafka topic and same topic is read and dumbed to Apache Ignite Cache (in Memory Database). Eventually the processed data gets dumped into flat files and the files are loaded to database using Greenplum external tables Troubleshoot network and production issues and perform root-cause analysis Implemented disaster recovery solutions Information Technology
  • Designed and implemented scalable system architectures to enhance operational efficiency.
  • Developed automation scripts for system monitoring and performance optimization.
  • Collaborated with cross-functional teams to troubleshoot and resolve complex technical issues.

Education

M.Sc IT -

D.G. Ruparel College of Arts, Science and Commerce
Mumbai
08-2017

Skills

Programming Languages
Java 8/11/17

Frameworks & Technologies
Spring Boot
Spring Framework
Microservices
RESTful APIs
Messaging
Apache Kafka
Databases
MySQL
NoSQL
Development Practices
Production Support
Root Cause Analysis (RCA)
Performance Optimization

Timeline

Senior System Engineer

Amdocs Development Center India LLP, Pune
08.2021 - Current

Systems Engineer

Tata Consultancy Services (TCS)., Mumbai, Maharashtra, Mumbai
03.2018 - 08.2021

M.Sc IT -

D.G. Ruparel College of Arts, Science and Commerce
Nisha SaxenaSenior Systems Software Engineer