Nished Sharma
RETAIL STORE MANAGER
Dehradun
Summary
Proven track record in organized retail, starting as a sales executive and advancing through hands-on experience while pursuing education. Science background supports analytical thinking and innovative solutions. Emphasis on learning from colleagues and customers to refine skills and improve service. Dedicated to ongoing professional development and excellence in retail operations.
Overview
18
18
years of professional experience
3
3
Languages
Work History
Store Manager
Futureworld World PVT LTD
Dehradun
11.2024 - 02.2026
- Oversaw daily operations to guarantee efficient store functionality while upholding a clean and safe environment for customers and employees.
- Oversaw inventory control to ensure optimal stock levels and minimize losses. Managed cash control procedures to maintain financial integrity and accuracy. Executed store opening and closing procedures to guarantee operational efficiency.
- Facilitated hiring, training, and mentoring of new staff members.
- Executed point of sale opening and closing procedures.
- Executed regular performance evaluations for staff members, delivering constructive feedback and fostering opportunities for growth.
- Sustained optimal product levels and inventory controls for merchandise while organizing backroom to enhance ordering efficiency and stock rotation.
- Balanced daily sales transactions to accurately log revenue figures
- Trained sales associates in product specifications, sales incentives, and selling techniques, significantly enhancing customer satisfaction ratings.
Retail Store Manager
Ivenus data product
Nashik
02.2023 - 06.2024
- Managed operations for Apple Premium Store in Nashik, achieving quarterly targets. Drove like-for-like growth through strategic planning and execution. Oversaw ASP, UPT, and conversion metrics to enhance overall performance. Implemented initiatives to optimize sales processes and customer engagement.
- Sustained clean and organized store appearance to elevate overall shopping experience for customers.
- Enhanced store displays and aesthetics through strategic merchandising
- Supervised employee performance, resolved issues, and enhanced efficiency to sustain productivity targets.
- Oversaw inventory control processes to restore back stock management costs and sustain sales floor levels meeting customer needs.
- Enhanced average transaction value through effective upselling of products and promotion of add-ons
- Surpassed sales goals and achieved business objectives by motivating staff and endorsing target products.
- Processed orders for new inventory
Store Manager
Tresor Systems
Chandigarh
06.2020 - 12.2022
- Enhanced customer experience in accordance with Apple standards. Implemented strategies to boost store sales revenue and improve conversion rates. Conducted staff development programs to encourage continuous personal growth.
- Directed daily operations to guarantee efficient store performance, maintaining cleanliness and safety for both customers and staff.
- Implemented inventory control measures to enhance stock management and minimize discrepancies. Directed cash handling protocols to safeguard financial integrity during transactions. Coordinated store opening and closing operations for consistent execution of policies.
- Elevated customer satisfaction by implementing staff training focused on customer service and product expertise
- Facilitated completion of point of sale opening and closing procedures.
- increased sales and decreased shrinkage through outstanding customer service and compliance with standard procedures.
- Led store employees efficiently in dynamic environment by utilizing proactive communication and positive reinforcement.
Department Manager
Reliance Industries
Rishikesh
07.2019 - 03.2020
- Drove sales and business development initiatives to meet revenue targets. Enhanced customer experience through targeted engagement strategies. Facilitated staff development programs to elevate team performance. Managed inventory effectively to optimize stock levels and minimize waste.
- Elevated customer satisfaction rates through attentive service, prompt issue resolution, and ongoing process enhancements.
- Facilitated ongoing staff development through training programs, workshops, and regular feedback sessions.
- Streamlined scheduling practices to guarantee sufficient staffing during peak business hours while maintaining employee satisfaction and adhering to budgetary constraints.
- Established quality control measures enhancing product and service offerings within department
Manager
voylla fashion
Dehradun
06.2018 - 07.2019
- inventory control management
- Preserved aesthetic and structured store, promoting a pleasant shopping experience.
- Advised clients on high-value purchases by leveraging comprehensive knowledge of gemstones, metals, and designs.
- Decreased loss attributable to theft or damage via implementation of comprehensive security strategies within showroom floor area.
- Supported training and mentorship of new hires, disseminating best practices and insights to enhance sales team performance.
- Reviewed pricing, scanned items, adjusted discounts, and produced receipts to complete customer sales.
- Outperformed personal sales objectives routinely by implementing upselling strategies and suggesting additional accessories throughout transactions.
- Revamped inventory management systems to support accurate stock levels and improve accessibility of merchandise.
Concept Manager
Lifestyle international Pvt LTD
Dehradun
05.2015 - 03.2018
- Successfully achieved budget objectives via strategic merchandising initiatives. Performed SMS and FMS analysis to maintain forward momentum in operations. Created purchase orders that improved supply chain efficiency. Executed RTV, RMS, and BTW processes for effective inventory control. Delivered training workshops for CSR and supervisors to elevate team performance. Designed development programs targeting critical skill enhancement. Evaluated operational data to pinpoint improvement opportunities. Partnered with departments to drive budget compliance and success.
- Enhanced customer satisfaction by offering outstanding service and effectively addressing customer issues.
- Amplified employee morale via recognition initiatives, resulting in improved productivity and heightened job satisfaction.
- Secured compliance with company policies, procedures, and safety standards in every aspect of department functionality.
- Administered consistent performance assessments for staff members, pinpointing areas for enhancement and providing actionable feedback.
- Enhanced stock management procedures by establishing accurate tracking system, reducing discrepancies between physical inventory counts and recorded data.
- Generated thorough sales forecasts through historical data analysis, enabling improved inventory management and seasonal strategies.
Manager at UCB
UNITED COLOURS OF BENETTON
Dehradun
06.2014 - 04.2015
- Executed sales strategies for SIS counter, achieving significant revenue increases. Trained and developed staff to improve service quality and efficiency. Oversaw daily activities to ensure smooth operations and high customer satisfaction. Enhanced team capabilities through ongoing training initiatives.
Sales Manager
Wildcraft india pvt ltd
Chandigarh
07.2011 - 05.2014
- Executed transition from store manager role in Chandigarh to modern trade sales in Dehradun within one year. Created effective point-of-sale strategies that boosted local market revenue. Supervised timely payment processes with distributors, fortifying business relationships.
Fashion Consultant
United Colours Of Benetton
Dehradun
07.2008 - 08.2009
- As fashion consultant, we need to drive sales and guide our customers for latest trends in fashion, the best look they can get from our wide range of merchandise.
- Assisted in merchandising store displays, resulting in a visually appealing shopping environment.
- Boosted sales revenue through effective upselling and cross-selling of fashion products.
- Merchandised store inventory in seasonal and brand displays.
- Educated clients on proper garment care techniques, extending the life of their purchases while maintaining optimum appearance quality.
Education
Bachelor of Science - Chemistry
HNB Garhwal University (HNBGU)
Dehradun 01-2010
High School Diploma -
Indian Cambridge School
Dehradun 01-2006
Skills
Effective team management
Vibrant involvement
Inventory oversight
Engagement in leadership
Sales strategy development
Supply chain management
Consumer loyalty tactics
collaborative development
Customer service methodologies
Client service management
Workforce growth
Display techniques
Workforce enhancement
Inventory oversight
group project facilitation
Inventory control
Efficiency improvement
data-driven analysis
Timeline
Store Manager
Futureworld World PVT LTD
11.2024 - 02.2026
Retail Store Manager
Ivenus data product
02.2023 - 06.2024
Store Manager
Tresor Systems
06.2020 - 12.2022
Department Manager
Reliance Industries
07.2019 - 03.2020
Manager
voylla fashion
06.2018 - 07.2019
Concept Manager
Lifestyle international Pvt LTD
05.2015 - 03.2018
Manager at UCB
UNITED COLOURS OF BENETTON
06.2014 - 04.2015
Sales Manager
Wildcraft india pvt ltd
07.2011 - 05.2014
Fashion Consultant
United Colours Of Benetton
07.2008 - 08.2009
Bachelor of Science - Chemistry
HNB Garhwal University (HNBGU)
High School Diploma -
Indian Cambridge School