Nishit Chaudhary

Noida

Summary

Detail-oriented and analytical Client Services Analyst with 2+ years of experience in production support and client-facing roles at Bravura Solutions. Skilled in SQL, PL/SQL, performance monitoring, incident and change management, and root cause analysis. Adept at communicating effectively with stakeholders, resolving critical issues, and improving system reliability. Familiar with core Java, J2EE, and development tools like Eclipse. Open to roles in production support where problem-solving and technical expertise are valued.

Overview

years of professional experience

Certification

Work History

Client Services Analyst - Remote

Bravura Solutions

Gurugram

07.2023 - Current

Provided production support and managed incidents, problems, and changes across critical systems.
Utilized SQL Developer and PL/SQL for data querying, analysis, and debugging.
Performed log analysis and performance monitoring to ensure system health and uptime.
Interfaced with clients to provide real-time issue resolution and technical support.
Tech Stack: SQL, PL/SQL, Core Java, J2EE, SBS, Eclipse.

Data Engineer Intern - Remote

PayNearby

Mumbai

03.2023 - 06.2023

Developed data pipelines using FastAPI and Apache Airflow.
Worked on Python scripts for data transformation and processing.
Managed cloud data workflows with Google BigQuery.
Used Git, Bash scripting, and Linux Ubuntu for version control and automation.

Education

Bachelor of Technology (B. Tech) - Information Technology

GL Bajaj Institute of Technology and Management

Skills

Production Support
PL/SQL programming
SQL querying
Core Java
Python
Incident Management
Problem Management
Change Management
Performance Monitoring

Log Analysis
J2EE
Eclipse
FastAPI
Airflow
Git
Linux Ubuntu
Client relationship management

Accomplishments

June 2024 – Team Alpha Award:

Recognized for outstanding collaboration, ownership, and problem-solving during a high-priority production incident affecting IFD jobs for L&G, played a key role in diagnosing the issue within 24 hours using production data replicas, designing a three-stage data fix, and preventing further SLA breaches through proactive job impact analysis

December 2023 – LGRS Upgrade Support Award:

Acknowledged for exceptional teamwork and proactive support during the LGRS SONATA 12.9 R9 Release. Ensured zero SLA breaches despite a high volume of incidents, coordinating closely with project and client teams during the hypercare phase

Websites

https://www.linkedin.com/in/nishit-chaudhary-0735901b5/