Nishita Raj
Information Developer 3
Bengaluru
Summary
As a seasoned Technical Writer and Information Developer with [5 years] of hands-on experience, I bring a proven track record of transforming complex technical information into clear, concise, and user-friendly documentation. Recognized for my meticulous attention to detail and exceptional organizational skills, I have successfully authored comprehensive user manuals, API guides, and online help systems for cutting-edge technology companies. My ability to distill intricate concepts into accessible content has not only enhanced user experiences but also streamlined internal processes. Armed with a passion for clarity and a commitment to excellence, I am poised to deliver impactful documentation that empowers users and elevates product usability.
Overview
8
8
years of professional experience
3
3
Certifications
4
4
Languages
Work History
Information Developer 3
Juniper Networks
07.2022 - Current
- - Specializing in crafting comprehensive technical documentation for network-related products and services.
- - Collaborating closely with network engineers, and other technical experts, to convey complex concepts in user-friendly documentation.
- - Creating manuals, guides, and FAQs that facilitate efficient understanding and utilization of the company's network solutions.
- Developed comprehensive user guides and online help systems, facilitating ease of use for customers.
- Managed multiple projects simultaneously while maintaining strict adherence to deadlines and quality standards.
Technical Writer - Specialist
AppViewX
07.2019 - 06.2022
- - Specialized in creating clear, concise, and user-friendly technical documentation.
- - Collaborated with subject matter experts to gather information and ensure accuracy in technical content.
- - Developed documentation for software applications, API references, and user manuals, catering to diverse audiences.
Software Associate
Accenture
05.2018 - 06.2019
- - Managed and optimized SQL databases to ensure efficient data retrieval and storage.
- - Utilized Informatica for ETL (Extract, Transform, Load) processes, enhancing data integration and workflow automation.
- - Worked on troubleshooting and resolving issues related to SQL queries and database performance.
Software Developer
Wavicle Data Solutions
01.2018 - 05.2018
- - Developed and maintained robust applications using JavaScript.
- - Collaborated with cross-functional teams to implement features and enhance system functionality.
- - Participated in code reviews and debugging processes to ensure code quality.
Education
B.Tech - Information Technology
PSG College of Technology
06.2018
Skills
- Customer Service
- Microsoft Office
- Effective Time Management
- Ability to Multitask
- Editing and proofreading
- Content development
- Collaborative writing
- Indexing and Cross-referencing
- Structured authoring
- Topic-based writing
- XML authoring
Websites
Certification
JNCIA-Security
Timeline
JNCIA-Security
04-2025
JNCIA-MIST
09-2024
UI/UX Certification
06-2023
Information Developer 3
Juniper Networks
07.2022 - Current
Technical Writer - Specialist
AppViewX
07.2019 - 06.2022
Software Associate
Accenture
05.2018 - 06.2019
Software Developer
Wavicle Data Solutions
01.2018 - 05.2018
B.Tech - Information Technology
PSG College of Technology
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