Nishita Vaddadi
Senior Technical Writer | Product Content Specialist | AI-Powered Documentation, Content Strategy and Process Innovation | Mentoring and Training
Hyderabad
Summary
Accomplished product documentation specialist with over 13+ years of experience in the IT, SaaS, and Aerospace industries. Extensive experience in creating user manuals, guides, and online help systems. Known for collaborative work approach and adaptability to dynamic project needs. Skilled in technical writing, editing, and content management. Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines. Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
14
14
years of professional experience
3
3
Languages
Work History
Senior Technical Writer
Oracle India Pvt. Ltd.
04.2019 - Current
- Leading the end-to-end development of user guides, admin guides, release notes, and customer communications for ERP cloud applications, driving a seamless and intuitive user experience.
- Collaborating with cross-functional Agile teams to deliver user-centric, AI-optimized content that improves product adoption, reduces support queries, and enhances overall customer satisfaction.
- Mentoring and training new hires and graduates on documentation standards, tools, and best practices, resulting in a measurable improvement in content quality and team productivity.
- Driving process innovation by developing and refining content workflows that leverage automation and AI-powered efficiencies, improving delivery timelines and reducing rework.
- Organizing and managing business events (All Hands, Watch Parties, and team-building initiatives) for 400+ participants, strengthening team culture and collaboration across the NetSuite organization.
- Earned a reputation for consistently delivering high-quality work within tight deadlines, resulting in increased responsibility and leadership opportunities.
- Worked closely with software engineers, product managers and other departments to determine accuracy and completeness of technical documentation.
- Edited and proofread technical documents for accuracy and consistency.
- Volunteered to help with special projects of varying degrees of complexity.
Senior Associate Technical Writer
Netcracker Technology Corporation
06.2016 - 03.2019
- Owned and delivered comprehensive documentation (user guides, feature documents, maintenance release manuals).
- Trained and guided teammates, providing knowledge sharing on product features and document workflows.
- Built strong collaboration with developers and testers for first-hand feature understanding, and accurate documentation.
Senior WDM Engineer / Technical Author
Sonovision Aetos Pvt. Ltd.
08.2011 - 01.2016
- Managed a documentation team, ensuring compliance with Airbus technical standards (AMM, SB, WDM).
- Conducted impact analysis of modifications, ensuring accuracy across all documentation sets.
- Recognized as Best Illustrator by AFNOR Certification for high-quality outputs.
Education
M.Sc. - Ground Duty Stream (Avionics)
Jawaharlal Nehru Technological University
Aircraft Maintenance Engineering - Avionics Technology
Andhra Pradesh Aviation Academy
Skills
- AI Driven Content Strategy Development
- Documentation Leadership
- Content Architecture & Information Design
- Process Improvement & Workflow Automation
- User Assistance and User Experience Focus
- Technical Editing
- Agile & Cross-functional Team Collaboration
- Mentorship & Team Development
Accomplishments
I developed a JIRA board for technical writers to manage their Jira tasks and user stories more efficiently. The goal was to create a unified Jira board where the writers could track everything assigned to them or created by them, all from one place. This way, the writers wouldn’t have to jump between multiple scrum boards just to keep up with their workload.
Key Features
Centralized Task Tracking
The new board brings together all Jira tasks and user stories relevant to the technical writers. Whether an item was created by a writer, or assigned to them, it’s now easily accessible from a single interface.
Awards
Outstanding Performance Award (2017–2018) – Recognized for leadership and contribution to documentation quality., Best Illustrator Award – AFNOR Certification, Airbus projects.
Key Leadership Highlights
- Team Leadership & Mentoring: Onboarded, trained, and mentored multiple technical writers and college hires, creating structured learning plans and fostering continuous skill development.
- Content Strategy & Process Optimization: Spearheaded the creation of a unified JIRA board for technical writers to streamline task tracking, improving productivity and reducing cross-team dependencies. Used AI to refine and develop content that is user-friendly and conforms to style guides and writing standards.
- Cross-Functional Collaboration: Partnered with product managers, developers, and QA teams to ensure alignment between product development and documentation needs.
- Strategic Initiatives: Contributed to GenAI Hackathons and innovation initiatives, ensuring documentation keeps pace with cutting-edge product advancements.
Tools & Technologies
- Oxygen XML Author
- GIT
- DITA XML
- Arbortext
- TechSmith Camtasia
- SnagIT
- Adobe Acrobat
- TechPub Studio
- HTML
- Agile Tools (JIRA and Confluence)
- Banyan
- Microsoft Office Suite
- Adobe Photoshop
Timeline
Senior Technical Writer
Oracle India Pvt. Ltd.
04.2019 - Current
Senior Associate Technical Writer
Netcracker Technology Corporation
06.2016 - 03.2019
Senior WDM Engineer / Technical Author
Sonovision Aetos Pvt. Ltd.
08.2011 - 01.2016
Aircraft Maintenance Engineering - Avionics Technology
Andhra Pradesh Aviation Academy
M.Sc. - Ground Duty Stream (Avionics)
Jawaharlal Nehru Technological University
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